Hae hotelleja – Makkahin provinssi

”Hotel staff were great but the room needed TLC . We booked a room with Haram view but we got a corner room with a crane obstructing. Saying that we arrived at 8am and they accommodated us sttaight away with our room. So all good. Breakfast was very nice spacious and a good variety with staff teady to help. ”

”Very friendly staff ”

”Lifts take 30 minutes to come. They should have it sorted , having just a sky masalla is not enough to run the hotel . ”

”Yes”

”Hands down an amazing experience. I hada small issue over breakfast, but staff were quickly to resolve and you were able to enjoy the hotel services and have an amazing stay. great location away from clock tower, easy to walk to Al Haram and back and not having to push through huge numbers of people. exceptional staff”

”In my personal view the only good thing about this hotel is the location, this hotel is clearly dated and has not been fully upgraded over time. check-in could have been better, as I have now found out the hotel has charged me twice and currently having to dispute to get a refund. the hotel washrooms are not well maintained and during my stay the main ones in the lobby were out of action. it is a challenge to get in and out the hotel to Al Haram due to the numbers of people in the shopping...

”It was a good experience, InshaAllah we will consider again for stay”

”Great location modern hotel. Reception could be better manned waited longer than accepted to check in and out during Ramadan not all counters manned. Room clean with good view of Makkah housekeeping also good. Overall very good stay good amenities ”

”Clean room, clean environment, polite staff”

”Front desk staff was not welcoming ”

”Great place. Would recommend!”

”best experience with the famiy ”

”Olin 3 yötä hotellissa ja huone ei koska siivottu, pyysi siivoojalta huone siivous ja roskat pois, myös hotelli infossa ilmoitin että huone pitää siivottaa,ei koska viety roskat eikä huone siivottu, 5 tähden hotelli palvelut oli surkeä. eikä tuotu vesipulloa, hotelli ympärillä kadulla oli paljon roskat ja huono ilmanlaatu. kylpyhuone oli liikainen ja huono kunto.ainoa täyden piste aamiainen oli hyvää. ”

”I stayed with my wife for almost 3 weeks and it was among the best decision. Mainly because of the staff like Parveez (from Bangladesh) was always so cheerful and kind. His smile and welcoming personality definitely helped a lot to feel comfortable. Same goes for Omar and Taheer behind the coffee bar. The would help even if it was inconvenient and we’re always so genuine and warm. We hope to see them again in a few months for a new family booking. Hope also they get the recognition they...

”Great experience! The hotel is ”

”I had a very pleasant stay at this hotel. The staff were extremely helpful and friendly making the whole experience smooth and enjoyable. I would definitely recommend it and happily stay again.”