Dear Anneke, We're delighted to hear that you enjoyed your stay at Alcudia Garden! Your feedback is much appreciated. We understand that a peaceful dining experience is important, and we're glad you found the terrace a pleasant alternative. It's wonderful to know that you appreciated the delicious breakfast in the morning sun. We're also pleased that you found your room comfortable, even without a view of the courtyard and swimming pool. Your satisfaction means a lot to us, and we hope to welcome you back soon! Best wishes, Vicens Fuster and all the team at Alcudia Garden Aparthotel.

Lieber Gast, herzlichen Dank für Ihre tolle Bewertung! Wir freuen uns, dass Sie die beiden starken Säulen unseres Hotels bemerkt und genossen haben: die Lage und den großartigen Service. Wir haben eine so wundervolle erstklassige Lage in Cala d'Or, nur wenige Minuten von allen Annehmlichkeiten und schönen Stränden entfernt. Nochmals vielen herzlichen Dank für diese freundliche Bewertung. Wir hoffen, Sie bald wieder zu sehen. Vicens Fuster und das gesamte Team vom Alcudia Garden Aparthotel.

Dear Jaime, We greatly appreciate your recent stay at the Alcudia Garden Aparthotel and your valuable feedback. We are pleased to hear that you had a positive experience during your visit. Your compliments about the staff, overall hotel, and the buffet breakfast are encouraging for our team. Its also great to hear that you thought highly of the standard of cleanliness and the facilities. We try to keep everything looking and working like new. We are truly sorry about the smell, and we assure you that we are working on solving this issue. Your satisfaction is essential to us, and we aim to continually improve. Thank you for highlighting the aspects you liked, such as cleanliness, property conditions, staff, and amenities. We hope to have the opportunity to welcome you back for an even better stay in the future. Best wishes, Vicens Fuster and all the team at Alcudia Garden Aparthotel.

Thank you very much for your feedback!We wish a nice winter and we hope to see you again ;-)Kind regards,

Thank you very much for your feedback!We wish a nice winter and we hope to see you again ;-)Kind regards,

Thank you very much for your feedback!We wish a nice winter and we hope to see you again ;-)Kind regards,

Dear Guest, Thank you for taking the time to share your feedback about your recent stay at Alcudia Garden Aparthotel. We sincerely appreciate your detailed review as it helps us understand areas where we can improve and enhance our guests' experiences. Firstly, we would like to express our apologies for the inconveniences you encountered during your stay. We are genuinely sorry to hear about the cleanliness issues in your room. This is certainly not the level of service we strive to provide, and we have shared your concerns with our housekeeping team to ensure immediate improvements. Regarding the maintenance issues you mentioned, we have taken note of these concerns and are working diligently to address and rectify them. Our guests' comfort is our top priority, and we regret that we fell short of your expectations in this regard. On a positive note, we are pleased to hear that you enjoyed the pool area and found it to be a nice oasis. We understand the importance of a relaxing and enjoyable environment during your stay, and we appreciate your acknowledgment of this aspect of our facilities. We are actively exploring ways to enhance the breakfast service, including potential adjustments to the layout and seating arrangements to improve the overall dining experience. We also take your feedback about the cocktails seriously and have shared your comments with our bar staff for further review and improvement. Providing high-quality beverages is important to us, and we are committed to ensuring a more enjoyable drink experience for our guests in the future. Once again, we apologize for the shortcomings you experienced during your stay. We value your input, and your feedback will be instrumental in our continuous efforts to enhance the overall guest experience at our hotel. If your travels bring you back to the area, we would appreciate the opportunity to regain your trust and provide you with a more positive and memorable stay. Thank you for choosing Alcudia Garden Aparthotel. Best wishes, Vicens Fuster and all the team at Alcudia Garden Aparthotel.

Thank you very much for your feedback!We wish a nice winter and we hope to see you again ;-)Kind regards,

Thank you very much for your feedback!We wish a nice winter and we hope to see you again ;-)Kind regards,

Thank you very much for your feedback!We wish a nice winter and we hope to see you again ;-)Kind regards,

Thank you very much for your feedback!We wish a nice winter and we hope to see you again ;-)Kind regards,

Thank you very much for your feedback!We wish a nice winter and we hope to see you again ;-)Kind regards,

Lieber Marian,wir wissen es zu schätzen, dass Sie sich die Zeit genommen haben, eine Bewertung online zu veröffentlichen. Es ist immer schön, von einem wiederkehrenden Gast zu lesen, da dies bedeutet, dass wir auf dem richtigen Weg sind.Wir freuen uns sehr zu lesen, dass Sie unsere Einrichtungen als „super“ empfunden haben. Wir arbeiten sehr hart daran, sicherzustellen, dass unseren Gästen jeder Komfort zur Verfügung gestellt wird, den sie während ihres Aufenthalts bei uns benötigen. Feedback wie Ihres versüßt uns wirklich den Tag.Wir freuen uns auf die Gelegenheit, Sie in naher Zukunft wieder begrüßen zu dürfen.Vicens Fuster und das gesamte Team vom Alcudia Garden Aparthotel.

Dear guest,Thank you for the great and detailed feedback of your recent holiday experience at our Alcudia Garden Aparthotel, guest satisfaction is our number one goal and there is nothing better than achieving that. We are happy our hotel and staff were able to meet all your needs during your stay.Thank you for your comments on our hotel cleanliness. Good hygiene is crucial to us, and our cleaning team works hard to make our guests feel comfortable, especially in light of the pandemic.It is always refreshing to receive positive comments on the service we provide as a hotel. Your feedback will be transmitted to the relevant departments.Sending our very best regards from the whole team,Best wishes, Vicens Fuster and all the team at Alcudia Garden Aparthotel.

Estimada Clara,Nos alegra saber que su estancia ha sido excelente. Muchas gracias por su comentario. Todo el personal, desde los empleados domésticos, el personal del bar y los animadores hasta el personal de recepción y los socorristas, trabajan muy duro para que sea un hotel muy acogedor. Muchas gracias por reconocer los servicios prestados por ellos.Reciba un cordial saludo de todo el equipo,Atentamente, Vicens Fuster y todo el equipo de Alcudia Garden Aparthotel.

Lieber Florian,vielen Dank für Ihre tolle Bewertung!Unser Hauptziel ist es, sicherzustellen, dass jeder unserer Gäste den höchsten Standard an Betreuung erhält, und wir sind sehr bestrebt, Ihnen das bestmögliche Urlaubserlebnis zu bieten. Wir freuen uns zu lesen, dass wir erfolgreich waren und dass Sie Ihren Urlaub insgesamt positiv bewerten.Wir sind traurig zu hören, dass Ihnen unser Speisesaal zu eng und laut war. Wir haben die von Ihnen erwähnten Geräusche zur weiteren Untersuchung notiert. Normalerweise erhalten wir keine Rückmeldungen dieser Art, aber wir werden auf jeden Fall die Schallisolierung in jedem Bereich des Hotels überprüfen.Nochmals vielen Dank für Ihr Feedback. Wenn Sie bald wieder in der Gegend sein sollten, zögern Sie nicht, uns zu besuchen, wir heißen Sie wie immer herzlich willkommen.Joan Company und das gesamte Team vom Alcudia Garden Aparthotel.

Muchas gracias por su visita Raquel, esperamos verle pronto de vuelta con nosotros!reciba u cordial saludo de todo nuestro equipo Garden

Dear Tinne,Thank you very much for take your time to give us your feedback.Kind regards!!

Chère Tifanny,Merci beaucoup d'avoir pris le temps de nous donner votre avis.Bien à vous !

Dear Fred,Thank you very much for take your time to give us your feedback.Kind regards!!

Dear Emilio,Thank you for choosing Alcudia Garden Aparthotel.We are very sorry to hear that you did not enjoy your stay with us. We really hope you could make the most of our amazing location next to the coast Alcudia and all its attractions. Please accept our sincere apology for the challenges you encountered regarding our facilities' cleanliness level. We have shared your feedback with our housekeeping leadership so they may address and correct issues moving forward. Please not that everything in the hotel is thoroughly cleaned daily. Especially the pool which has numerous checks throughout the day to make sure it's clean. Best wishes, Joan Company and all the team at Alcudia Garden Aparthotel.

Dear David, Thank you for choosing to holiday with us this year. It is so nice to know that you feel our hotel deserves such high praise. It is a pleasure for all of us to know that you have enjoyed our great facilities so much, our pool area really is a wonderful place to spend time relaxing and making memories with all the family. We are glad that you were able to take advantage of our central location to explore and enjoy the local area. The area surrounding the hotel has so much to see and do, from the bustling town of Port d'Alcudia to the beautiful sandy beaches. We thank you for your very kind words about our entertainment programme. Our staff work tirelessly every day to keep our guests entertained by preparing shows that appeal to visitors of all ages and nationalities. They truly are a valuable asset to the hotel, and we are so glad that you enjoyed the cocktail making class! We are very pleased to read that our pool attendant was able to help you secure a sun bed in the morning. Queue formation at mealtimes is sometimes inevitable, especially in high season due to a larger number of guests in the hotel and given the current situation where we need to implement safety measures. We very much look forward to welcoming you back soon. Best wishes, Joan Company and all the team at Alcudia Garden Aparthotel.

Dear Jane, It was a pleasure to welcome you to Alcudia Garden Aparthotel. We want to thank you for sharing your experience with other travellers as well as with the whole team. Thank you so much for recognising us as a great family hotel. We are thrilled to hear you enjoyed everything from your room to the pool and location. We emphasize with your request for the rules regarding the reserving of sunbeds to be more vigorously enforced. As you know our hotel does have rules banning the reservation of sunbeds and we are sorry to hear that these rules were not followed during your stay. We are looking into ways to better enforce the no reservation rule. We hope we will have the pleasure of welcoming you for a stay at our hotel again soon. Please do let me know if we can be of any assistance with a future reservation. Best wishes, Joan Company and all the team at Alcudia Garden Aparthotel.

Dear André, Thank you so much for sending in a review we are delighted you had a great stay. We're also pleased you enjoyed our spacious hotel rooms and it is a satisfaction to hear about your positive experience with the quality of the food and service we serve to our guests at breakfast. We hope this was one of many great stays, as it would be our pleasure to welcome you back in the near future. Best wishes, Joan Company and all the team at Alcudia Garden Aparthotel.

Dear William, Thank you so much for sharing what a good time you had at our Alcudia Garden Aparthotel. Every day is a new and exciting challenge for us based on providing our guests with the experience of staying at a home from home. Our highly motivated and competent team ensures that our service as well as our hotel's extensive facilities provide a feeling of the very special kind for our guests. We are pleased to read that you enjoyed every minute of your stay with us. We would be glad to welcome you back in the near future. Best wishes, Joan Company and all the team at Alcudia Garden Aparthotel.

Muchísimas gracias por sus comentarios Mª MAgdalena! Piensen que solo el jacuzzi dispone de agua caliente (+/-28ºC), la piscina interior es climatizada, lo que significa que en lugar de estar fría como la del exterior, está a +/- 21 grados, pero no es agua caliente como en el jacuzzi. Esperamos verles pronto por aquí. Felices fiestas y buen invierno!

Merci d'avoir pris le temps de noter l'hôtel. Bonne journée !

Muchas gracias por sus comentarios David. Nos alegra ver que disfrutaron de su estancia. Efectivamente los domingos no hay limpieza de habitaciones, pero aún así cualquier cliente que lo solicite o necesite algo lo puede hacer en nuestra recepción las 24 hrs. Esperamos verles de nuevo la próxima temporada. Feliz invierno