HI,Thank you for choosing holiday inn express Manchester City Centre arena as your destination residence whilst in Manchester and for taking the time to provide feedback on your stay.Kind regards,

HI,Your support is most appreciated, I am really happy we were able to enhance your stay

Good Afternoon , Thank you for your kind review , we hope to welcome you back in the near future. Kind regards, David

Dear LucyThank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express Manchester City Centre Arena has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

Hi Amanda, Thank you for your review! I'm pleased to hear that you liked our central location, allowing ease of access in to the city centre and to key transport links! We would love to have you stay with us again in the future. Best Regards,Dil.Guest Service Manager.

Hi Paul, Thank you for your review! We'd love to welcome you back again in the future to make even more unforgettable memories!Best Regards,Dil.Guest Service Manager.

Dear Hilary, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express Manchester has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

Hi Lucas, Thank you for your review! We'd love to welcome you back again in the future to make even more unforgettable memories!Best Regards,Dil.Guest Service Manager.

Hi Monica, Thank you for your review! We'd love to welcome you back again in the future to make even more unforgettable memories!Best Regards,Dil.Guest Service Manager.

Hello Monica, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express Manchester City Centre Arena has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

Hi James, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express Manchester City Centre - Arena has to offer and we are thrilled to hear you enjoyed your recent stay with us! Glad you found our location great with the access to transport round the city. We hope you was able to complete the marathon in good time and have fully recovered. We hope to see you again sometime soon.

Good Morning Leanne, Thanks for taking the time to leave some feedback based on your recent stay here at HOLIDAY INN EXPRESS - MANCHESTER CITY CENTRE ARENA. I would first of all like to take the time to apologise for the shortfall of service that you received at breakfast and it's very upsetting to learn that this was the only issue with your stay. Sometimes all guests can decide to join us for breakfast at the same time and this is something we have no control over and therefore the breakfast area can become very busy, this is usually within the last hour of breakfast running. We try and inform people at check-in if the breakfast is going to be busy and the best times to visit, however I apologise if this wasn't the case. It is our biggest importance to get the coffee machine fixed however are currently waiting for the suppliers to get a coffee machine part, this is on order and we are waiting for this to arrive for then these machines to be fixed. We do have a few machines set up and hopefully you was able to grab a coffee from these machines. Our staff work really hard in order to ensure everyone gets a hot breakfast in the morning, and I am pleased this showed however it's upsetting to feel that you found them to be understaffed at this time. I have passed this feedback onto our operations manager who can look at staffing requirements where needed.If ever in the city again, I do hope you would revisit us and give us another chance as this isn't the level of service you, or us expect. If there is anything else I can be of assistance with, please do not hesitate to contact me directly at the hotel.Kind Regards,

Hi Dieter, Thanks for choosing IHG's Holiday Inn Express - Manchester City Centre Arena for your recent visit to Manchester! I am pleased to read that everything is good with your stay and that the team, hotel and cleanliness is perfect for you. If you are ever visiting Manchester again in the near future we would be thrilled to welcome you back. Kind Regards,

Dear Issakha,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.Kind regards,

Dear Raymond, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

Dear Gina, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

Dear Catherine,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

Hello Hiu, Thank you for taking the time to leave such a detailed review about your recent stay here at Holiday Inn Express Manchester City Centre Arena. The review is very disappointing to read as I can agree we fell short on this occasion, and can only apologise for this. The fire alarm was triggered by an event in the hotel which required further investigation. The safety of our guests is paramount and something we take very seriously hence the investigation time required before being certain there was no emergency situation in the hotel and that it was safe for guests to return. Whilst we can appreciate the inconvenience this caused we would like to thank you for your co-operation and understanding during this very difficult time.Again, we really would like to apologise as this is not the service you, or we expect and we are sorry we fell short on this occasion. If there is anything we can do to be of further assistance, please do not hesitate to contact me directly at the hotel.

Dear Dorothea,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Holiday Inn Express Manchester City Centre Arena has to offer and we are thrilled to hear you enjoyed your recent stay with us and that you found the team friendly, welcoming and helpful! We hope to see you again sometime soon.

Dear Adrian, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Holiday Inn Express Manchester City Centre Arena has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

Dear Janeen, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express Manchester City Centre has to offer and we are thrilled to hear you enjoyed your recent stay with us! However, I am disappointed to read that the heating wasn't working in the room. I am glad the team was able to assist quickly with a portable heater for you though. Once again, we apologise we fell short on this occasion, but if you are visiting the area again soon we’d love to welcome you back to show you our usual amazing standard.We hope to see you again sometime soon.

Hello,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

Hello Janet, Thanks for taking the time to review your recent stay with us here at Holiday Inn Express Manchester City Centre Arena. I am pleased to hear first of all that there was some positive comments with your stay. However, I am disappointed to read that you didn't like the quality of both the breakfast and coffee. I will make sure this feedback is passed over to the relevant departments to look into. Once again, we apologise we fell short on this occasion, but if you are visiting the area again soon we’d love to welcome you back to show you our usual amazing standard.

Dear Alison,Thank you for taking the time to tell us about your experience at Holiday Inn Express MANCHESTER CITY CENTRE - ARENA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you.

Dear Maurice,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express Manchester City Centre Arena has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

Dear Shaista,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

Dear Hannah,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! We hope to see you again sometime soon.

Hello, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! I'm glad to hear not only you found the bed comfy but the enjoyed the amazing views of the city as well.I am however a little disappointed to hear you found the bedroom slightly worn, I will pass these details on to the relevant departments. We hope to see you again sometime soon!

Hello, Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your first stay at a Holiday Inn Express and we hope this wont be your first and last experience with us. We hope to see you again sometime soon.

Dear Oliver,Thank you for taking the time to tell us about your experience at Holiday Inn Express MANCHESTER CITY CENTRE - ARENA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you.

Dear Craig,Thank you for taking the time to tell us about your experience at Holiday Inn Express MANCHESTER CITY CENTRE - ARENA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you.

Hi Khurram, Thanks for taking the time to leave such wonderful feedback on your stay here at HOLIDAY INN EXPRESS - MANCHESTER CITY CENTRE ARENA. With valuable feedback like yours we are able to coach and monitor the team in order to keep up with our amazing standards. I am pleased to read you found the location to be perfect, we really do make the perfect base when exploring all that Manchester has to offer and we hope you had a fantastic time doing this. I am also pleased to read that you found this a very good place to stay!If ever within the city again we would be thrilled to welcome you back!Kind Regards,Holiday Inn Express - Manchester City Centre Arena

Dear Simone,Thank you for taking the time to leave us such a wonderful review and we are glad that you enjoyed all that Manchester & Holiday Inn Express has to offer and we are thrilled to hear you enjoyed your recent stay with us! I will pass the lovely feedback to my team .We hope to see you again sometime soon.