Matkat – Marsa Alam

I'll just focus on the negatives: - Too many things that are not included in the all-inclusive. - Only two free 4-person jacuzzis for over a thousand rooms. No free saunas. No bathtubs in most rooms. - Ridiculous European prices for services that many all-inclusives provide for free. - Free alcohol selection does not include even generic liqueurs like coffee, banana etc., so the cocktail selection is very, very limited. - Freshly squeezed fruit juice is 2 € at breakfast, and you can imagine that the stand wasn't busy. - Spa is 20 € per hour per person for a very basic Turkish and Finnish saunas and a lukewarm jacuzzi and swimming pool. - Gym is very small and useless. Best to stick to bodyweight exercises in your room. - The English skills of the staff are quite poor, even though there a quite many British guests. - The sea is so shallow that you can't really swim in it. - An actually serious safety issue are the extremely slippery tiles outside around the pools. We were slipping but managed to avoid falling. Someone slipping and falling seemed to happen on a daily basis. Don't take your elderly parents to this hotel. - The free wifi was slow and kept cutting out constantly, so you need to keep logging in. Ridiculously rubbish. - The food becomes boring. The wait to get omelettes is tedious. Glasses don't get refilled by the waiters, as if they are trying to save on the wine. - They listen to the complaints, but nothing is improved. - This is not a real 5-star hotel.