Relais & Châteaux – Marseille, Provence-Alpes-Côte d’Azur

”Arrogant service, owner… Safe key did not work so no safe available. Room key did not work, had to go back for the other key twice… Non-soundproof room. You could hear everything from the corridor and the other rooms. Smell of cigarette in the room coming through the ventilation. Terrace was nice with a sea view. We rearranged our dinnerplans because of the poor level of service. Not a 5* hotel. Also skipped the breakfast for three days because of the rude service the first morning. ”