Marsett Hotellit

”Room was a good size and clean”

”On arrival could have done with better signage as to where to park as we ended up parking at Forbidden Corner. Also not easy to find Reception and when we did find there was no-one there for 10 mins. Room nice, dressing gown and slippers nice touch. Had evening meal in the bar which was ok and staff were attentive. Meals on the Sunday finished at 5 and bar closed which was inconvenient. We were informed no staff on site again until Wed. We couldn’t boil kettle Mon morning as electric went off...

”I did not get to stay at the OVO, I booked the wrong date (my error), but having paid Expedia for insurance that would alow me to make changes to the booking, the venue wanted to charge a handling fee that was 100% of the room cost. seeing that it would have cost me the full room cost on top of whatever the actual day would cost me I decided not to cancel and to book elsewhere.”

”From check in to check out the staff couldn’t have been more helpful. In fact, from when you pull into the car park you get the feeling it’s a special place. The building is a beautifully well maintained old building with some rather stunning modern extras. The room we had was spacious and beautifully presented, with a very comfy bed! Spacious bathroom with walk in shower. The bar area, lounge areas, breakfast and dinner room were clean, tidy, and again had that old style feel but with modern...

”A lovely hotel situated in a wonderful location. Staff very attentive, everything was 1st class and as for Peter Smith he played a blinder! We will be back. ”

”What a wonderful place to stay! We were delayed in our travels and arrived after the kitchen had closed. The staff were very kind and accommodating and made us a lovely dinner. The food was exceptional! Additionally our room was terrific with a great shower. We will definitely return to do some hill walking nearby. Only wish we had stayed longer!”

”A warm welcome from all staff for us ( & our Dalmatian who was spoilt rotten!). Food superb and room clean & cosy. Easy beautiful walks on the doorstep. Perfect! ”

”Wonderful place after a long day walking.”

”Great location, easy check in, good value and it had everything I needed to be comfortable . The transistor radio was a nice touch!! Thank you!!”

”Lovely hotel / pub in a very scenic location. Beautiful views. We had 2 cottages for our extended family group of 7 adults/ 4 children. Spent the afternoon enjoying the patio drinks and watching the water flow. Had a delicious Sunday dinner in the lovely upper dining room. Beds were comfortable and had everything we needed . Would definitely stay again .”

”Room was basic windows where filthy on inside ,music very very loud,no breakfast rubbish”

”The staff were extremely friendly and helpful. Evening meal and breakfast were very good. The bed was extremely comfortable. The bathroom could do with some updating. Several significant cracks in the walls and evidence of water leaks around the heated towel rail and over bath shower head was leaking water out when running the bath taps. We only had one night so not really an issue for us.”

”The property was very clean and the staff were very helpful. The breakfast was a combination of a buffet and cooked to order. There was a good choice and plentiful. Hawes itself suits adults better than children although the Wensleydale Cheesery is good for all ages.”

”Excellent location and views. Friendly staff .”

”I think the customer service could be improved, cleanliness and food. We visited a few years ago and it seems to have gone down hill”

”Lovely staff/interesting menu/good bedroom/great breakfast/other guests felt the same”

”Brand new renovated cottage, in the old bunker house, absolutely ideal for 2 guests with breakfast included. Clean , perfect food & service, what else do you need.”

”On arrival after a long day's hiking, I was told I'd been upgraded and was shown to a fantastic cottage at the side of the hotel. A beautiful place with a large garden and a fantastic view over the dales.”