6/10
The staff was nice when they arrived. We waited two hours to be checked into our room. You read that right…TWO hours. The lady that finally checked us in was very nice. We asked if someone was going to be at the hotel throughout the night and she stated there would be. We had zero issues with the hotel after that. We are waiting for the property to refund some sort of monetary value for us waiting two hours to be checked in.
For all of the haters, we couldn’t switch hotels because we were told by Hilton (brand owner) that the decision is up to the property. Well, the property has limited staff and zero management now.
Erin
Yöpyi 1 yön heinäkuussa 2025