Mastic Beach Hotellit

”They forgot to clean our room the second night we were there so we had dirty towels in our room all day garbage, and had to go to the desk to get stuff for the next day cause we were checking out. The front desk, staff apologize, but we were not compensated at all.”

”Great location clean rooms nice staff”

”Nice hotel. Newly renovated. Good service. It was nice to get a paper with all hotel information while checked in. ”

”Room was clean , staff were a little young and not too knowledgeable about questions I had . Breakfast was gone by time I came down”

”Brown water in the shower and tap. Traffic noise very loud through the night”

”This is not a hotel. The room is clean, but it is extremely noisy. Room 1 is located directly above a billiard bar, making it very difficult to rest. There is no reception and no parking available. Overall, there is a lot of noise and the experience was disappointing.”

”Easy to find. Lots of parking. Everything was clean and welcoming.”

”The Penny Lane was an excellent place to stay if you are visiting Hampton Bays or surrounding area. Rooms are great. Bed was incredibly comfortable. Staff was excellent.”

”Amazing staff! So helpful.”

”The hotel and rooms are really nice. There is just no service. No one by the pool the bar is closed. They need more staff and then it would be great. Also, music by the pool would be nice. There was no vibe and a little boring. I went on the weekend and it should have full staff.”

”The hot tub was the best part but the lock didnt lock and that was nerve wracking ”

”Room was very clean, but the sheets smelled like bleach. Very strong.”

”This is a great place to stay in terms of its location as well as the clean and spacious charm of the place itself.”

”The place looks kinda nice in pictures, but in reality i got a room with a broken "hot tub" that when i turned it on spit out bugs and there were dead bugs on the floor. I decided to leave and stay somewhere else. Maybe i was unlucky in the room but I would stay far away from this place.”

”Super friendly staff! Cozy B&B feel. Great location, walk to town or train station! LIRR and Pines super convenient. Amazing authentic chef made-to-order breakfast!! (And fresh artisanal continental breakfast included). Awesome and cozy speakeasy-style lounge, with special entertainment nights (check in advance). Perfect for short or longer stays. And great as a gateway to Fire Island Pines and Cherry Grove (5 mins to ferry! shuttle-style service avail). Huge clean room. Washer dryer....

”The staff was extremely helpful and kind. The room was large, very clean and comfortable. The morning coffee was delicious and complimentary. My only complaint is that I did not like the use of Direct TV.”

”I was very surprised and upset when our room was not cleaned and we had dirty, stinky towels, and garbage”