Hotellit uima-altaalla - Matterdale, Penrith

”Lovely hotel and staff, pool very nice. Room disappointing. Building works going on throughout the hotel which wasn’t made clear at booking. We were in a ‘family room’ which was essentially a meeting room converted on the ground floor. The only radiator in such a large room was around half a meter from my head when in bed, the chosen location very uncomfortable and I therefore did not sleep well at all. Shower tray flooded easily which was annoying. Ok but the experience was certainly...

”Clean room, helpful staff, good breakfast.”

”Really nice place to stay. Lovely area for a walk etc too. Nice bar and restaurant. Also, very nice warm pool to swim in with a gym. Food was ok. I think it could be improved a little. But overall a nice place. Would visit again ”

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”The indoor spa was great. Staff were awesome as well - really professional. Can imagine it's great when the outdoor spa is open and during the summer. Some of the negatives...breakfast could do with some improvements, the ingredients tasted low quality some of the cooking was questionable (fried eggs for example). The place had a general feel of getting refurbished so felt hard done by paying full price... Our room (28) smelt like drains and the view was blocked by scaffolding. Also some mold...

”We were very pleased with our stay. There is a lot of renovation work going on but the hotel is still functioning well. Maybe a couple of the staff on reception could be better trained on check in and check out etticet. Overall good stay”