Hotellit uima-altaalla - Melsonby, Richmond

”The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great.”

”Very attractive grounds and hotel facade. Internal amenities were reasonable. But restaurant was dire....both dinner and evening meal, disappointing after / before long drive. It photographed well on the website but I should have taken the time to look at the menu...clue would have been there.”

” the whole experience was exceptional ”

”Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel...

”Everything about Rockliffe is exceptional, and it's the same every time we visit. But what really sets this place apart is the service you receive from every member of staff. Warm, welcoming, helpful, but never 'uptight' or pompous, just perfect! Well done, all!”

”Pleasant stay. Breakfast could be better”

”Did the job for a conference . Breaks ”

”The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...