Hotellit uima-altaalla - Middleton, Matlock

”The room was so dirty, hair in the bath, black mould all round the shower door and bath seal. Literally wiped it and the mould was coming off on tissue. Absolutely disgusting. Complained at reception but haven't had anything back from this. There was also soap in our kettle. Could really do with being redecorated, looked like a leak all down the inside of the windows and all just look shabby and outdated. Would not recommend especially with children I didn't even feel they could play on the...

”We visit a few times a year. Always five stars 🌟”

”Basic normal rooms. Room service was disaster. Recommend to avoid it. Took time and you can get better prepared food everywhere. Location and the hotel itself is beautiful. Nice walks around the hotel area.”

”Small but comfortable and clean room. As it is historic and old building atmoaphere was incredible, but it wont have the new big windows in the room etc. But beautiful, comfortable stay”

”Very tired hotel! Geo thermal pool is not geo thermal. Rooms are untidy and dirty. We had ‘willies’ drawn in to the bathroom mirror. Screws in the wall but paintings in the wardrobe. ?? Carpet was dirty and other guests rubbish still on the floor. Curtain rail was broken and hanging off the ceiling so curtain would not shut properly. Spa was very tatty. We were told on checkout that the hotel had only recently been purchased and was being renovated but that was not advertised. If you are going...

”The property was clean, modern and well equipped. The only negative comment would be that it would benefit having a separate toilet within the actual cottage especially when it sleeps 8 people.”