Dear LiliFirst of all, we thank you for taking the time to leave this review. We are very sorry for the inconvenience suffered. We are trying to resolve the air conditioning problem following reports from our customers. We hope to welcome you again for a better stay.Best regards

Dear Milja, Thank you very much for having written your opinion about our Hotel. We are sorry if your stay here didn't satisfy your expectations. We hope to have the possibility to welcome you again in order to offer you a better experience in our hotel. Best regards Giorgia C. Supervisor front office

Dear Saara, Thankyou for you review

Dear Helena, thank you very much for your positive feedback about your stay! We hope to have the chance to welcome you again. Kind regards,

Dear Leila, thank you so much for your feedback!

Dear Marko, Thank you for the feedback. Best regards,

Hello,thank you for you kindly review. We appreciate that you are satisfied with our staff. we look forward to seeing you soon

Dear Brendan,thank yuo for your kindly review. We really appreciate that you had a nice stay.best regards

Hello,thank you for your kindly feedback. We are happy that you found good our staff.

Dear Dennis,thank you for your review and stay. We are glad that you had a good stay in our hotel.best regards

Hello,thank you for choosen our hotel and for your feedback.best regards

Dear Adel thank you so much for your great review, our guets's opinion always is important for us to improve our services. Thank you again we hope to see you again in the future for another great stay.

Dear Jerome thank you so much for your great review, our guets's opinion always is important for us to improve our services. Thank you again we hope to see you again in the future for another great stay.

Hello James,Our staff makes every effort to accommodate and not keep our guests waiting at the airport. Also, the free shuttle is not ours, but is an airport bus.best regards

I'm glad your stay satisfy your expectations and thank you for your generous review. I hope to see you again as our guests in the next future. Have a nice day!Best regards.

Dear Milena,thank you fot your stay and your feedback. We are waiting for you for the next time in our hotel.best regards

Hello,we are sorry that you found it difficult with our staff, but our staff always try their best to please customers.best regards

Dear Enrique,thank you for your review. We are glad you found our hotel good.best regards

Dear Louise,thank yuo very much for your stay. We are glad that you appraciate our hotel and breakfast.best regards

Dear Catherine thank you so much for your good review, we always try to do our best and oure guest's opinion always is important for us to improve our services.Thank you, we hope to see you again in the future

Dear Karin thank you so much for you good review, our guest's opinon always is important for us to improve our services. Thank you again we hope to see you anìgainin the future

Dear Edward thank you for your good review we are very happy to see that your stay satisfied your expectations and we hope to see you again in the fuure for another great stay.

Hello, thank you so much for your good review. We hope to see you again in the future

Hello Michael,thank you for your stay and you kindly review. We are very happy abut that you loked you stay at hour hotel. Thank you again we hope to see you again in the future for another great stay.

Dear Gary, thank you so much for your time and the great feedback! It's a pleasure to read that you appreciated food and, especially, staff. We hope to see you again!

Dear Yuefand, thank you for the great review and high score. We hope to have the opportunity to see you again!

Dear Paula, thank you for the nice feedback and high score. We wish you a great day!

Dear Gregory, thank you for the nice feedback! We're happy to know that you enjoyed the airport transfer. Hope to see you again!

Dear Brian,We are glad the stay satisfy your expectations and we thank you for you're good review. As an IHG hotel our guests oipnion is important to us. In the hope of seeing you again at our hotel I wish you agreat day.Best regards.

Gentile Vincenzo, La ringrazio per la sua recensione e sono lieta abbia gradito il soggiorno presso la nostra struttura. L'opinione dei nostri clienti è importante per noi. Nella speranza di rivederla nuovamente le auguro una buona giornata.Cordiali saluti.

Dear In quen, thank you for your review! We sincerely apologize for your unsatisfaction with our towwls. We will do our best to imporve this service. Have a nice day!

Dear Paula, thank you so much for the high score and the positive review! We are glad to know that you enjoyed dinner and breakfast. Hope to see you again!

Dear Roger, thank you for the excellent score and we wish you a nice day!

Dear Katherine, thank you so much for the excellent score and the beautiful review! We are extremely glad to read your appreciation words about staff and services. We hope to have the oppurtunity to welcome you again!

Dear Thomas, thank you for your kind review and the time you spent leaving this feedback. Have a good day!

Dear Jeffrey, thank you so much for the excellent score!Have a nice day!

Dear Goldman, thank you so much for the great review! We are glad to know you enjoyed your stay with us. Hope to see you again.

Gent.mo Vincenzo, la ringraziamo per la sua ottima recensione e l'alto punteggio assegnatoci. Siamo grati di sapere che ha apprezzato il nostro servizio colazione. Le auguro una buona giornata!

Dear Penny, thank you so much for the high score and the kind review! We are happy to read your nice words about your stay with us. Have a nice day!

Dear Paul, thank you so much for the excellent score and the great words about the staff! We hope to have the opportunity to welcome you again!

Gent.mo Silvio,la ringraziamo per la sua recensione positiva e l'alto punteggio assegnatoci. Speriamo di poterla accogliere nuovamente durante uno dei suoi prossimi viaggi. Le auguro una buona giornata!

Dear Julie,We're deeply sorry about what happened, unfortunetely the restaurant is not under our direction. We'll inform who's in charge of what occur. Best regards.

Dear Goldamyrrh,I'm glad you had a pleasant stay and I thank you for your generous review. I hope to see you again at our hotel. Best regards.

Dear Rosanna-Zavaglia, thank you so much for your review! We are happy to know that you enjoyed your stay with us. Hope to see you again!

Dear Brandon, I'm glad you had a pleasant stay and thank you for leaving a such generous review. I hope to see you again at our hotel. Best regards.

Dear Luiz Carlos, I'm sorry for the inconveniences you had during your stay. As Hotel we care about our guests experience and you're message won't go unnoticed. We'll try to improve our services. Best regards.

Dear Debbie, Thank you for your review and i'm sorry for the incovenience. I hope to see you again at our hotel.Best regard.

Dear Mirlon, Thank you for your generous review. I'm glad you had a pleasant stay and I hope to see you again at our hotel.Best regards.