Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 557 kautta 1003 arvostelua" "
10–Loistava
557
Arvosana 8 - Hyvä. 292 kautta 1003 arvostelua" "
8–Hyvä
292
Arvosana 6 - OK. 84 kautta 1003 arvostelua" "
6–OK
84
Arvosana 4 - Huono. 42 kautta 1003 arvostelua" "
4–Huono
42
Arvosana 2 - Hirveä. 28 kautta 1003 arvostelua" "
2–Hirveä
28
9,0/10
Siisteys
9,0/10
Henkilökunta ja palvelu
8,6/10
Palvelut/mukavuudet
8,6/10
Majoituspaikan kunto ja tilat
8,4/10
Ympäristöystävällisyys
Arvostelut
10/10 Loistava
Maarit
11.2.2023
Maarit
Yöpyi 1 yön helmikuussa 2023
Matteo Tuzzi - GM vastasi 14.2.2023
Dear Maarit,Thank you for sjaring your lovely feedback.We are really happy that you had good time and we wait for you back!
8/10 Hyvä
Milla
18.8.2022
Milla
Yöpyi 1 yön elokuussa 2022
cusani vastasi 22.8.2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Matteo TuzziManager
10/10 Loistava
SEPPO
6.11.2021
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huono
Aamupalan toimivuus huonosti suuniteltu
SEPPO
Yöpyi 4 yötä lokakuussa 2021
cusani vastasi 14.11.2021
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Matteo Tuzzi
Manager
10/10 Loistava
Juha-Matti
Liikematkailija
26.9.2021
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great hotel in the heart of the city
Great location for the hotel and helpful kind staff.
Juha-Matti
Yöpyi 5 yötä syyskuussa 2021
cusani vastasi 9.10.2021
Dear,
Thank you for your review of our hotel.
We are delighted that you enjoyed your stay and look forward to welcoming you back very soon.
Please accept, Madam, Sir, our best regards.
Matteo tuzzi
Manager
8/10 Hyvä
Tarkistettu asiakas
21.9.2021
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 4 yötä syyskuussa 2021
cusani vastasi 2.11.2021
Dear Guest,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
Matteo Tuzzi
Manager
4/10 Huono
olli
21.6.2021
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Varaukseen liitetty ennakkokirjautuminen netissä jossa oli paljon palvelutasoon liittyviä lupauksia ei toiminut, eikä lunastettu lupauksia. Siis pettymys.
Hyvä ja toimiva aamiainen.
olli
Yöpyi 1 yön kesäkuussa 2021
Cusani vastasi 25.6.2021
Dear Sir,
Thank you for posting your review about Una Hotel Cusani, your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully sisfied the next time you choose to stay with us. We hope your travels will bring you to Milan again and we will be glad to welcoming you in our hotel.
Best regards
Matteo Tuzzi
The Manager
10/10 Loistava
Elina
11.2.2021
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Loistava hotelli
Olen yöpynyt tässä hotellissa monta kertaa ja asiakaspalvelu on aina loistavalla tasolla. Joka kerta olen saanut paremman huoneen ja sisään- ja uloskirjautumisajoissa on joustettu.
Pidän hotellissa erityisesti siitä, että huoneet ovat hyvin suunniteltuja ja pienetkin yksityiskohdat on huomioitu. Esimerkiksi sängyn molemmissa päädyissä on kaukosäätimet, joilla hallinnoidaan mm. valoja ja ilmastointia. Huoneet ovat myös todella hiljaisia, mikä on harvinaista hotellissa.
Kaiken kaikkiaan mielestäni Milanon paras hotelli, eikä hintakaan ole liian korkea.
Elina
Yöpyi 1 yön helmikuussa 2021
cusani vastasi 17.2.2021
Dear Guest,
Thank you for sharing your experience about your stay at Una Hotel Cusani. We are happy to know that you enjoyed our Hotel. We hope your travels will bring you again to Milan and we will be glad to welcoming you again. Be well until then.
Matteo Tuzzi
The Manager
10/10 Loistava
Elina
8.8.2020
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Elina
Yöpyi 1 yön elokuussa 2020
Unahotels Cusani Milano Management vastasi 11.9.2020
Dear Elina,
Thank you for sharing with us your positive feedback about your recent stay at Unahotels Cusani Milano.
We hope to welcome back you soon.
Best Regards
10/10 Loistava
Pirjo
Liikematkailija
17.11.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyisin uudelleenkin!
Ystävällinen henkilökunta, siisti hotelli, loistava sijainti ja aamiainenkin erinomainen.
Pirjo
Yöpyi 1 yön marraskuussa 2019
GM vastasi 19.12.2019
Dear Guest,
Thank you for sharing your positive experience in our hotel, we are happy to have met your expectations!
We hope you come back soon,
Best regards, Matteo Tuzzi General Manager
8/10 Hyvä
Tarkistettu asiakas
5.10.2019
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Tarkistettu asiakas
Yöpyi 3 yötä syyskuussa 2019
GM vastasi 9.10.2019
Dear Guest
Thanks for writing about our hotel, we are happy to see that you enjoyed your stay!
We hope to see you soon,
Best Regards, The Management
8/10 Hyvä
Erja
18.6.2019
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Siisti hotelli, hyvä aamiainen, hyvä sijainti
Erja
Yöpyi 1 yön kesäkuussa 2019
GM vastasi 27.6.2019
Dear Guest
Thanks for writing about our hotel, we are happy to see that you enjoyed your stay!
We hope to see you soon,
Best Regards, The Management
10/10 Loistava
Tarkistettu asiakas
Matkusti perheen kanssa
27.5.2019
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hyvä sijainti, siisti huone sekä yleiset tilat ja ystävällinen palvelu.
Tarkistettu asiakas
Yöpyi 3 yötä toukokuussa 2019
General Manager vastasi 27.5.2019
Hyvä Asiakas,
Kiitos palautteestanne! Ihana kuulla, että olette iloinneet hotellimme palveluista sekä nauttineet olostanne täällä meillä.
Lämpimästi tervetuloa uudemman kerran!
Ystävällisesti,
Leonardo Serranti
Hotel Manager
8/10 Hyvä
Jennifer
Matkusti kumppanin kanssa
27.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Thank you for the assistance. The staff was lovely and extremely helpful.
Jennifer
Yöpyi 1 yön toukokuussa 2024
10/10 Loistava
Merit
24.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Satisfied
Merit
Yöpyi 5 yötä toukokuussa 2024
Ernesto Noschese GM vastasi 27.5.2024
Dear Marit,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Cusani Milano.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,Ernesto Noschese GM
10/10 Loistava
Soudaphone, TORONTO
Matkusti perheen kanssa
17.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very close walk to the main attraction. A metro station right outside the hotel too for accessibility. Staff were all super friendly!
Soudaphone
Yöpyi 2 yötä toukokuussa 2024
Ernesto Noschese vastasi 22.5.2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ernesto NoscheseGeneral Manager
8/10 Hyvä
Ruth, Westminster
15.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Limited parking. Tram outside so very noisy. But room was very clean and comfortable. Heart of Milan
Ruth
Yöpyi 1 yön toukokuussa 2024
Noschese Ernesto GM vastasi 17.5.2024
Dear Ruth,Thank you for choosing to stay at UNAHOTELS Cusani Milano and for sharing your recent experience with us.It was a great pleasure to read that you had an overall positive experience in our HotelThank you also for sharing your valuable feedback and please be assured that we already took in consideration your comments.Looking forward to welcoming you back at your next visit in Milano.Sincerely,
8/10 Hyvä
Blanca
Matkusti kumppanin kanssa
12.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel we were given an upgrade but the room was on the first floor facing the street, which made it very noisy, there is a tram and buses passing through all the time. Besides that it’s a nice hotel the breakfast was pretty good, location is good
Blanca
Yöpyi 2 yötä toukokuussa 2024
Noschese Ernesto GM vastasi 14.5.2024
Dear Blanca,We appreciate your positive comments about your recent stay at UNAHOTELS Cusani Milano.and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality.We hope we will have the pleasure of welcoming you back on some future occasionBest regards,Ernesto NoscheseGM
10/10 Loistava
Simon, Pomona
Matkusti perheen kanssa
11.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Happy with the location and services provided.
Simon
Yöpyi 3 yötä toukokuussa 2024
Noschese Ernesto GM vastasi 14.5.2024
Dear Simon,We appreciate your positive comments about your recent stay at UNAHOTELS Cusani Milano.and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are very happy to read that you enjoyed our location, very convenient to reach the city centre, and all the hotel facilities.Thank you again for your kind words and hope to have the pleasure to welcome you back very soon.Sincerely,Ernesto NoscheseGM
10/10 Loistava
MANSI
Matkusti pienten lasten kanssa
10.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had a wonderful 2 night stay. Staff was very helpful and welcoming. Hotel is in a great, walkable location to main sites. Hotel had secure parking on-site which was very helpful for us. Overall a great experience!
MANSI
Yöpyi 2 yötä toukokuussa 2024
Noschese Ernesto GM vastasi 14.5.2024
Dear Mansi,We appreciate your positive comments about your recent stay at UNAHOTELS Cusani Milano.and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality.We hope we will have the pleasure of welcoming you back on some future occasionBest regards,Ernesto NoscheseGM
6/10 OK
Thomas
9.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room itself was nice. However, it was on the first floor facing the backyard and very close to an air vent. Not the most beautiful view. The courtyard is rather sad.
You could hear people walking outside the room. The air conditioning is very loud, apparently in every room, as friends who stayed with us at the hotel also mentioned.
The breakfast is adequate. You have to pay for an omelette. The coffee machine is fully automatic, not exactly the Italian coffee experience.
Thomas
Yöpyi 3 yötä toukokuussa 2024
Ernesto Noschese GM vastasi 12.5.2024
Dear Guest,Such a wonderful review - thank you! We truly appreciate that you took the time to share your experience here at UNAHOTELS Cusani Milano.And thank you as well for your great comments about the team and their welcome and skills - they were very happy to read your feedback.Looking forward to welcoming you back at your next visit in MilanoBest regards Ernesto Noschese GM
10/10 Loistava
Taise Rigo
Matkusti perheen kanssa
4.5.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Café da manhã maravilhoso
Taise Rigo
Yöpyi 3 yötä huhtikuussa 2024
Ernesto Noschese vastasi 22.5.2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ernesto Noschese General Manager
8/10 Hyvä
Jonathan
4.5.2024
Hyvää: Siisteys ja henkilökunta ja palvelu
Jonathan
Yöpyi 4 yötä huhtikuussa 2024
UNAHOTELS Cusani Milano vastasi 23.5.2024
Dear Jonathan,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Cusani Milano.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,Ernesto Noschese GM
2/10 Hirveä
Natale
19.4.2024
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Reception e camera scadenti
Natale
Yöpyi 2 yötä huhtikuussa 2024
10/10 Loistava
Jean, Webster
Matkusti kumppanin kanssa
15.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is a great location. Staff let us check in early. They were great at arranging taxis. Very near lots of places to eat. Walking distance to many sites. There is street noise at night but that happens in a busy city
Jean
Yöpyi 3 yötä huhtikuussa 2024
Ernesto Noschese GM vastasi 20.4.2024
Dear Jean, We appreciate your positive comments about your recent stay at UNAHOTELS Cusani Milano.and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality.We hope we will have the pleasure of welcoming you back on some future occasionBest regards,Ernesto NoscheseGM
8/10 Hyvä
ALEKSANDR
Matkusti kumppanin kanssa
14.4.2024
Hyvää: Majoituspaikan kunto ja tilat
Walkable to most historical and architectural sites
Noisy because of trams
ALEKSANDR
Yöpyi 8 yötä huhtikuussa 2024
Ernesto Noschese GM vastasi 20.4.2024
Dear Aleksandr,So delighted to read that we exceeded your expectations, during your recent stay with us at UNAHOTELS Cusani Milano.We are very happy to read that you enjoyed our location, very convenient to reach the city centre, and all the hotel facilities Thank you also for sharing your valuable feedback and please be assured that we already took in consideration your comments.Looking forward to welcoming you back at your next visit in Milano.Sincerely,Ernesto NoscheseGM
4/10 Huono
Martha
10.4.2024
They said that rooms with AC no AC in rooms
Martha
Yöpyi 1 yön huhtikuussa 2024
Ernesto Noschese GM vastasi 11.5.2024
Dear GuestWe apologize if on this occasion, we have failed to reach your expectations but we can assure you that your experience is not indicative with our usual standard of service, quality and delivery.We regret to read that you were not satisfied with your stay at UNAHotels Cusani Milano, we constantly work to make our clients feel welcome and to meet their expectations, please accept our apologies for what was not in line with our standard of quality, however we would like to take this opportunity to inform you that unfortunately the accommodation facilities in Milan and Lombardy cannot switching air conditioning on according to Decree 74/2013 which provides for the switching on of heating from 1 November 2023 to 8 April 2024 and the switching on air conditioning from 8 April.We hope that we will be able to show you our great level of service should we have the chance to welcome you back at UNAHOTELS Cusani Milano.in the near future.Best regards,Ernesto Noschese GM
6/10 OK
Leandro
Matkusti perheen kanssa
3.4.2024
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I really liked the location, staff was pretty good, but the smell of the restroom in my room #310, smelled like urine.
Leandro
Yöpyi 1 yön maaliskuussa 2024
Noschese Ernesto GM vastasi 21.4.2024
Dear Leandro,We appreciate your comments about your recent stay at UNAHOTELS Cusani Milano.It was a great pleasure to read that you appreciated location and our hospitality, your comments will be definitely shared with the Team. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ernesto Noschese GM
8/10 Hyvä
Antonio
Matkusti perheen kanssa
30.3.2024
Pienamente soddisfatto del soggiorno in hotel
Antonio
Yöpyi 3 yötä maaliskuussa 2024
Ernesto Noschese GM vastasi 13.4.2024
Gentile Antonio,La ringraziamo per averci scelto e per aver dedicato parte del suo tempo per condividere la sua esperienza.Siamo contenti di leggere i suoi commenti e sarà per noi un piacere condividerli con tutto il nostro personale.Ci auguriamo di poterle dare presto nuovamente il benvenuto presso UNAHOTELS Cusani Milano.Ernesto NoscheseGM
10/10 Loistava
Dean, Hollywood
29.3.2024
Dean
Yöpyi 2 yötä maaliskuussa 2024
Ernesto Noschese GM vastasi 20.4.2024
Dear Guest,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Cusani Milano.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,Ernesto NoscheseGM
6/10 OK
Giorgio, rimini
Liikematkailija, Matkusti kumppanin kanssa
26.3.2024
Hyvää: Henkilökunta ja palvelu
la camera sul fronte via è piuttosto rumorosa per il passaggio del traffico veicolare. Ma la posizione è ottima.
Giorgio
Yöpyi 1 yön maaliskuussa 2024
10/10 Loistava
Martha, North Bergen
Matkusti perheen kanssa
25.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place
Martha
Yöpyi 1 yön maaliskuussa 2024
Ernesto Noschese GM vastasi 20.4.2024
Dear Martha,So delighted to read that we exceeded your expectations, during your recent stay with us at UNAHOTELS Cusani Milano.We are very happy to read that you enjoyed our location, very convenient to reach the city centre.Looking forward to welcoming you back at your next visit in Milano.Sincerely,Ernesto NoscheseGM
2/10 Hirveä
Imad
Matkusti kumppanin kanssa
21.3.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not worth staying in it. Bad staff manners.
You cannot watch Netflix. They won’t let you!
Imad
10/10 Loistava
Ivan
Liikematkailija
13.3.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel is right in the centre, so extremely convenient.
Nice room, friendly staff.
Ivan
Yöpyi 2 yötä maaliskuussa 2024
UNAHOTELS Cusani Milano vastasi 17.3.2024
Dear Ivan,Thank you very much for taking the time to leave your kind feedback following your recent stay at UNAHOTELS Cusani Milano.We were really happy to read that you have enjoyed the services and facilities at the hotel and we look forward to welcoming you back once again in the future.Kind regards,Ernesto Noschese GM
10/10 Loistava
Osmair V de
Matkusti perheen kanssa
22.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Sensacional
Tudo perfeito.
Localização excepcional
Osmair V de
Yöpyi 1 yön helmikuussa 2024
CUSANI vastasi 2.3.2024
Prezado hóspede,Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente,Ernesto NoscheseGM
10/10 Loistava
Cathrine
19.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Cathrine
Yöpyi 4 yötä helmikuussa 2024
CUSANI vastasi 6.3.2024
Dear Guest,We appreciate your positive comments about your recent stay at UNAHOTELS Cusani Milano.and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality.We hope we will have the pleasure of welcoming you back on some future occasionBest regards,Ernesto NoscheseGM
10/10 Loistava
Marisella, Beirut
Matkusti kumppanin kanssa
14.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
During multiple stays at this hotel, I have consistently chosen to return. The excellent location, attentive staff, and overall property make it a highly recommended choice for anyone.
Marisella
Yöpyi 5 yötä helmikuussa 2024
cusani vastasi 18.2.2024
Dear Marisella,Thank you for the time you dedicated in writing a comment regarding your recent stay at Una Hotel CusaniIt is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieveWe are looking forward to welcoming you again in the near future.Yours sincerely,Ernesto NoscheseGM
8/10 Hyvä
Thomas
Matkusti ryhmän kanssa
11.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything you would expect from a City Centre hotel. Very accommodating staff and breakfast is excellent.
Thomas
Yöpyi 2 yötä helmikuussa 2024
cusani vastasi 14.2.2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ernesto NoscheseGM
10/10 Loistava
Gerard
9.2.2024
Gerard
Yöpyi 2 yötä helmikuussa 2024
CUSANI vastasi 13.2.2024
Cher Gerard,Tout d’abord, nous vous remercions pour votre temps et disponibilité en partageant votre experience. Les commentaires de nos clients sont toujours importants et nous permettent d’améliorer constamment.C’est toujours un grand plaisir d’apprendre que nos hôtes ont vécu un agréable séjour et nous vous remercions beaucoup pour vos aimables félicitations sur notre serviceDans l’attente du plaisir de pouvoir vous accueillir à nouveau à l’UNA HOTEL CUSANI veuillez agréer, Monsieur, Madame, nos plus sincères salutations. Ernesto NosheseGM
10/10 Loistava
Orhan
Matkusti perheen kanssa
7.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Milan beauty
Well located near city center, Duomo and the Castle, friendly staff helping on every detail, spacious rooms compared to overall European hotels, good and healthy breakfast including vegetables, fresh fruit. Highly recommended for Milan stays
Orhan
Yöpyi 3 yötä tammikuussa 2024
CUSANI vastasi 13.2.2024
Dear Orhan,Thank you for the time you dedicated in writing a comment regarding your recent stay at Una Hoterl CusaniIt is always extremely rewarding to receive such positive comments from our guests as they enable us to always keep our standards very high, and we are pleased to know that we were able to meet your expectations. We thank you for your kind words of appreciation, it is a pleasure to learn you felt comfortable and welcomed as this is constantly what we strive to achieveWe are looking forward to welcoming you again in the near future.Yours sincerely,Ernesto NoscheseGM
10/10 Loistava
Tarkistettu asiakas
5.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 1 yön helmikuussa 2024
CUSANI vastasi 14.2.2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ernesto NoscheseGM
10/10 Loistava
Claudio
Liikematkailija
27.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Ottima struttura, camere perfette, personale accogliente e colazione davvero di ottima qualità
Claudio
Yöpyi 1 yön tammikuussa 2024
cusani vastasi 29.1.2024
Gentile Claudio,la ringraziamo per il tempo che ha dedicato lasciandoci il suo personale commento in merito al suo soggiorno presso Una Hotel Cusani.Siamo lieti di leggere che l'hotel ed il servizio siano stati all'altezza delle sue aspettative e che abbia trascorso un piacevole soggiorno. La ringraziamo anche per aver segnalato degli aspetti sui quali poterci migliorare per garantire ai nostri ospiti i più alti standard di servizio.Ci auguriamo di poterla accogliere nuovamente in un prossimo futuro!Cordialmente,Ernesto NoscheseGM
10/10 Loistava
Süleyman
Matkusti perheen kanssa
23.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Temizlik ve odanın durumu kabul edilebilir seviyede idi.Konumu iyi.Kahvaltı keyifli…
Süleyman
Yöpyi 3 yötä tammikuussa 2024
cusani vastasi 14.2.2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ernesto NoscheseGM
10/10 Loistava
Humberto
Matkusti perheen kanssa
21.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Viagem em família
Excelente café da manhã , o hotel bem localizado quarto confortável.
Humberto
Yöpyi 2 yötä tammikuussa 2024
CUSANI vastasi 14.2.2024
Prezado hóspede,Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente,Ernesto NoscheseGM
6/10 OK
SAMIR
9.1.2024
Friendly staff but housekeeping could be better
SAMIR
Yöpyi 4 yötä tammikuussa 2024
CUSANI vastasi 11.1.2024
Dear Samir,Thank you very much for sharing your feedback regarding your stay at UNA Hotel CusaniWe regret to learn that we were not able to meet your expectations at this time, at UNA Hotel Cusani we are committed to ensure that our guests feel special and comfortable and we take into great consideration all the feedback that they provide to us.We hope that we will be able to show you our great level of service should we have the chance to welcome you back to UNA Hotel Cusani in the near future.Warm regardsErnesto NoscheseGM
8/10 Hyvä
Senat
Matkusti perheen kanssa
8.1.2024
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Senat
Yöpyi 2 yötä joulukuussa 2023
CUSANI vastasi 18.2.2024
Dear Senat, thank you for taking the time to share your impressions with regard to your recent stay at Una Hotel Cusani. We are pleased to learn that you had an overall positive experience in our Hotel, with a special mention of appreciation to our staff. We will certainly share your encouraging insight with them, such comments represent a truthful incentive to constantly work at our utmost.Thanking you once more, we look forward to the pleasure of welcoming you again back in the near future. Sincerely,Ernesto NoscheseGM
10/10 Loistava
Lisa
3.1.2024
Lisa
Yöpyi 1 yön tammikuussa 2024
CUSANI vastasi 18.2.2024
Dear Lisa, thank you for taking the time to share your impressions with regard to your recent stay at Una Hotel Cusani. We are pleased to learn that you had an overall positive experience in our Hotel, with a special mention of appreciation to our staff. We will certainly share your encouraging insight with them, such comments represent a truthful incentive to constantly work at our utmost.Thanking you once more, we look forward to the pleasure of welcoming you again back in the near future. Sincerely,Ernesto NoscheseGM
10/10 Loistava
marina
Matkusti kumppanin kanssa
3.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
marina
Yöpyi 1 yön joulukuussa 2023
CUSANI vastasi 18.2.2024
Gentile Marina,È un piacere sapere di avere clienti affezionati come lei che, oltre a dimostrarci il suo apprezzamento confermandoci la sua fiducia, spende anche qualche minuto del suo tempo per lasciare questa bellissima recensione. Le sue parole dedicate allo Staff sono per noi motivo di orgoglio e motivazione per continuare a svolgere il nostro lavoro con l’entusiasmo e la dedizione che accomuna tutto il TeamSiamo sempre felici quando la nostra passione per il servizio arriva ai nostri clienti.CordialmenteErnesto NoscheseGM
8/10 Hyvä
Joel
Matkusti ryhmän kanssa
2.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Preis/Leistung ist sehr gut.
Joel
Yöpyi 2 yötä joulukuussa 2023
CUSANI vastasi 11.1.2024
Dear Joel,We appreciate your positive comments about your recent stay at Una Hotel Cusani and we are grateful for all the feedback we receive as this helps us to ensure that the standard we aim to provide remain consistent.We are especially pleased to learn of your overall satisfaction with our standards and service; it is only through such feedback that we can maintain our high level of hospitality.We hope we will have the pleasure of welcoming you back on some future occasionBest regards,Ernesto NoscheseGM
4/10 Huono
Gaetana
30.12.2023
Gaetana
Yöpyi 1 yön joulukuussa 2023
CUSANI vastasi 10.1.2024
Gentile Cliente,La ringraziamo per aver condiviso con noi la sua esperienza presso UNAHOTELS Cusani.Ci dispiace leggere che il suo soggiorno non sia stato all'altezza delle sue aspettative in quanto ci impegniamo quotidianamente ad offrire ai nostri ospiti un elevato livello di ospitalità.Per questo motivo ci auguriamo che vorrà darci nuovamente la possibilità di riaccoglierla presso la nostra struttura e di recuperare la sua fiducia nei nostri servizi.Cordialmente,Ernesto Noschese GM
10/10 Loistava
Christoph
27.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Christoph
Yöpyi 3 yötä lokakuussa 2023
GM vastasi 22.1.2024
Dear Mr Christoph,Thank you very much for your wonderful review!We hope to have the pleasure to welcome you back very soon and remain with best wishes from Milano.Sincerely,Noschese ErnestoGM