Luksushotellit - Mismaloya, Puerto Vallarta

”Paid for all inclusive and they had "premium" options so it wasnt really all inclusive. Front desk tried to upsell SPAs everytime they saw us . Had early check in and the concierge said room would be ready in about half an hour but waited almost 2 hours for it. Paid extra for a private beach dinner and when we showed up they weren't ready, they said you can come back tomorrow or wait about an hour an a half very unprofessional. The rooms speaker and tablet would not fully connect at times. Tried...

”Todo estuvo excelente, solo me hubiera gustado que los snacks y bebidas en las albercas no terminaran a las 5:30-5:45 pm ”

”Excelente!!!”

”Tämä paikka on täydellisyyttä hipova. Upeat huoneet, täydelliset lakanat, ystävällinen ja sydämellinen henkilökunta, mielettömät puitteet ympärillä, täydellinen ruoka (aamupala joka kuuluu hintaan on mieletön) ja super hyvät drinkit. En koe tästä puuttuneen mitään. This place is perfect. The room was a awesome penthouse, with tub over looking the sea, sheets and pillows that were so nice and comfy, the views were awesome. But the staff was the best thing here, friendly and warmhearted,...

”Don’t bother booking at Grand Park Royal unless you’re staying in the New Tower. My Son’s experience in the Old Tower was absolutely terrible. The room had significant mold issues, including mold around the air conditioning unit and even inside the curtains. The outdated A/C system appeared to create constant condensation, which seemed to circulate mold throughout the room. We reported the problem to several staff members. Rather than moving us to another room, maintenance simply started...

”This was definitely a 5 star in my book! I would love to come back! The property is large, so you will need to get around by trolley which requires planning a few extra minutes in advance.”

”Unfortunately the staff at this hotel did not live up to any standards at all. W”

”Best possible view of the ocean, it’s like being on a cruise ship balcony, you can almost reach out and touch it, lots of sea life, like an aquarium. ”