Matkat – Monterrico-Hawaiin biotooppi

A beautiful property with incredibly helpful and polite staff. The staff was quick and responsive in communication. The foliage and courtyard were gorgeous and so well maintained. Had a gorgeous rooftop with a 360 view that you could relax on, watch the sunset, view Antigua from above and even see Fuego erupt. The laundry service was great. I needed clothes washed and you simply give them to the front desk and they give them back to you later washed. The room was quaint. A small, cottage feel. Although it was slightly lacking in amenities. The hair dryer provided didn't work. Although I'm sure if I told the staff they would have come quickly with a replacement, they were very responsive. The rooms had gorgeous giant windows, but lacked screens. The weather was so nice, but we couldn't even open the windows because mosquitos would come in the room and bite us. So it was quite hot in the room without airflow. There was no ceiling fan, but they did provide tower fans for us to use, which did help a bit, but it would have been better with fresh air. Another thing was the room had no mini fridge. So we couldn't have any cold beverages and if you plan to stay here, don't bring back any left overs because theres no where to preserve them. ):

Hospitality is top tier. Everyone is welcom

The rooms were quite clean although very small, and you wouldn't be able to fit a large suitcase for example. The location was good but contrary to what their profile says, they don't have nor facilitate parking, which was a problem. The breakfast was sad, and we were for example told to make our own coffee using the instant coffee in the room. The rooms are pretty and quite clean and the staff was nice, but we considered it overpriced taking into account the level of service, and would not go back.