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Arvostelut: Hotel Parc & Lac

3 out of 5
Hotel Parc & Lac
Grand Rue 38, Montreux, VD

Arvostelut

8,0

Erittäin hyvä

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Arvosana 8 - Hyvä. 181 kautta 411 arvostelua" "
Arvosana 6 - OK. 64 kautta 411 arvostelua" "
Arvosana 4 - Huono. 22 kautta 411 arvostelua" "
Arvosana 2 - Hirveä. 9 kautta 411 arvostelua" "

8,2/10

Siisteys

8,4/10

Henkilökunta ja palvelu

7,2/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Juha

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä maaliskuussa 2023
Marlen vastasi 4.4.2023
We thank you for your return and we were happy to receive you.

8/10 Hyvä

Toby, Eagle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great stay, lovely place, wonderful location. The only downside was the internet connection was terrible. We would happily stay here again.
Yöpyi 2 yötä toukokuussa 2024
Marlen vastasi 15.5.2024
Your comments are valuable to us and we are delighted that you enjoyed your stay with us. We look forward to welcoming you next time!

8/10 Hyvä

Pal, Wien

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location with fantastic view of the lake and mountains. Excellent selection of breakfast buffet. Very friendly and helpful reception staff.
Yöpyi 1 yön huhtikuussa 2024
MArlen vastasi 4.5.2024
Your comments are valuable to us and we are delighted that you enjoyed your stay with us. We look forward to welcoming you next time!

8/10 Hyvä

Hans-Peter

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
I did not like the bed. My back was acking after sleeping there. I liked the breakfast but I missed some fresh fruits in the morning.
Yöpyi 2 yötä huhtikuussa 2024
Marlen vastasi 14.4.2024
Your comments are valuable to us and we are delighted that you enjoyed your stay with us. We are sorry to see that you had problems with our beds, customers really like our mattresses.

10/10 Loistava

Richard

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was friendly , room was clean , nice location, the parking was offsite but very close and low rate.
Yöpyi 1 yön maaliskuussa 2024
Marlen vastasi 27.3.2024
Your comments are valuable to us and we are delighted that you enjoyed your stay with us. We look forward to welcoming you next time!

10/10 Loistava

Lauren

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
As a family of 4 traveling, we found the room perfect to accommodate all of us. The staff member who checked us in and out was lovely - friendly and helpful. We did not include breakfast with our stay, but changed our minds the next morning and she was incredibly kind and pleasant about accommodating our last minute change. The location of the hotel was perfect - overlooking the lake and with many dining options nearby as well as transportation stops close by. The walk to/from the train station was super quick as well. We had a very nice stay and would definitely return!
Yöpyi 1 yön maaliskuussa 2024
Marlen vastasi 14.3.2024
Your comments are valuable to us and we are delighted that you enjoyed your stay with us. We look forward to welcoming you next time!

10/10 Loistava

Trushar

Matkusti ryhmän kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very reasonable price and friendly and helpful staff. Great little patio overlooking the lake and mountains. Highly recommended.
Yöpyi 5 yötä helmikuussa 2024
Marlen vastasi 28.2.2024
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us.

10/10 Loistava

ying jie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Marlen vastasi 16.2.2024
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us.

8/10 Hyvä

Frank, North Wales

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very convenient location - easy walk from the train station. Lots of shops and restaurants, just know that on Sundays many of the shops and restaurants are closed. The walk along Lake Geneva is beautiful. Easy to get to The Queen Museum (not that big, but interesting) and Freddie Mercury's statue.
Yöpyi 1 yön tammikuussa 2024
Marlen vastasi 12.2.2024
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us.

10/10 Loistava

Vinicius

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Sensacional
Vista maravilhosa para o lago e as montanhas!! Ótimo espaço super bem localizado! Fornece o passe de transporte público que pode ser usado em toda a área! Café da manhã ótimo!
Yöpyi 6 yötä joulukuussa 2023
Marlen vastasi 9.1.2024
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us. We look forward to welcoming you again!

8/10 Hyvä

STEVEN

Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Montreux budget stay.
Rooms are sizable, plsinly furnished, but have all the facilities you need. We had a nice outdoor bslcony with seats and table, and view of the lake, and mountains beyond. The TV had all the British main channels. Rather good breakfast for the price, though no hot food (apart from porridge). Overall, a very pleasant place to stay.
Yöpyi 1 yön tammikuussa 2024
Marlen vastasi 9.1.2024
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us. We look forward to welcoming you again!

10/10 Loistava

Yiran

Yöpyi 1 yön joulukuussa 2023
Marlen vastasi 29.12.2023
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us. We look forward to welcoming you again!

8/10 Hyvä

Marisol

Yöpyi 1 yön joulukuussa 2023
Marlen vastasi 22.12.2023
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us. We look forward to welcoming you again!

10/10 Loistava

Cristiano

Yöpyi 1 yön joulukuussa 2023
Marlen vastasi 22.12.2023
Your feedback is invaluable to us, and we are delighted that you enjoyed your stay with us. We look forward to welcoming you again!

8/10 Hyvä

Peter

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Sehr zentrale Lage. Gute Preis / Leistung.
Yöpyi 1 yön marraskuussa 2023
Marlen vastasi 30.11.2023
Your feedback is invaluable to us, and we're delighted that you enjoyed your stay with us. Looking forward to welcoming you again!

10/10 Loistava

Janine

Yöpyi 1 yön syyskuussa 2023
Marlen vastasi 28.10.2023
Your feedback is valuable to us, and we are delighted that you enjoyed your stay with us.

6/10 OK

jim

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Front Desk Needs Help
Check-in system on-line cumbersome and ultimately non-functional. Had to completely redo at hotel even though completed prior. Breakfast denied day two though paid for (ultimately refunded). Late checkout awarded at front desk but keys not updated so locked out of room. Hotel safe and comfortable but front desk service inadequate.
Yöpyi 2 yötä lokakuussa 2023
Marlen vastasi 18.10.2023
We apologize for noting that our hotel did not meet your expectations. Indeed, what customers may not necessarily realize is that during group reservations, each individual must provide their complete and signed ID information. By law, we are not allowed to sign on behalf of a third party. Therefore, we had to finalize your check-in process upon your arrival, which is not a problem for us.We understand that the new system can be very efficient, but it may not be suitable for everyone.

6/10 OK

Jean-Pierre

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Hôtel vieillot, rembardes de balcon toutes rouillées. Très bruyant donc pas assez insonorisé.
Yöpyi 1 yön lokakuussa 2023
MArlen vastasi 9.10.2023
We regret to note that our hotel dating back to 1860 did not meet your expectations. We are in a building from 1860 that is protected. Unfortunately, all exterior work and some interior work require permits and take a significant amount of time.

2/10 Hirveä

TZU-CHIEH

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Not suggested
Overall, I won't suggest this hotel. The mirror fell on the ground when we were in the room. The restroom door couldn't be closed properly and wouldn't be able to lock the door. Housekeeping only placed the duvet covers and there were no duvet inside.
Yöpyi 2 yötä syyskuussa 2023
Marlen vastasi 5.10.2023
We thank you for your return and we are sincerely sorry that our hotel did not suit you. Indeed, during hot weather, we store the duvets in the wardrobe and only use the sheets on the bed to ensure that you don't get too hot.

10/10 Loistava

Thomas

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Marlen vastasi 29.9.2023
Your feedback is valuable to us, and we are delighted that you enjoyed your stay with us.

8/10 Hyvä

Jean-Philippe, Aix en Provence

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very nice hotel ideally situated with a very nice team
Yöpyi 1 yön syyskuussa 2023
Marlen vastasi 21.9.2023
Your feedback is valuable to us, and we are delighted that you enjoyed your stay with us.

4/10 Huono

Mona

Yöpyi 5 yötä syyskuussa 2023
Marlen vastasi 22.9.2023
We apologize for not fully meeting your expectations. We highly value customer satisfaction, and we appreciate your feedback as it helps us improve our service.

10/10 Loistava

Jason M.

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Perfect location. Price point is spot on for the product. Everything is walking distance.
Yöpyi 1 yön syyskuussa 2023
Marlen vastasi 18.9.2023
Thank you for your feedback, and we were very pleased to have hosted you.

2/10 Hirveä

Hing Pong

Yöpyi 1 yön elokuussa 2023
Marlen vastasi 27.8.2023
We thank you for your return and we are sorry that our small hotel did not correspond to your desires.

10/10 Loistava

marquita

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great place with amazing views.
Our room had a wonderful view of the lake. The hotel was older but had a portable AC unit that worked well. The staff was friendly and helpful. Exceeded my expectations.
View from the room.
Yöpyi 1 yön elokuussa 2023
Marlen vastasi 25.8.2023
We thank you for your feedback and we were really happy to have received you.

2/10 Hirveä

Jarmin

Yöpyi 1 yön elokuussa 2023
Marlen vastasi 13.9.2023
We thank you for your return and we are sincerely sorry that our hotel did not suit you.

6/10 OK

Raquel

Yöpyi 1 yön elokuussa 2023
Marlen vastasi 12.8.2023
We thank you for your feedback and we were really happy to have received you.

8/10 Hyvä

Heidi

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Great location
We picked this hotel because of the location across the street from the waterfront. It’s an older hotel with a very small and Un inviting lobby and small elevator. Room was clean and very basic. No frills hotel in a good location and friendly staff.
Yöpyi 1 yön heinäkuussa 2023
Marlen vastasi 2.8.2023
We thank you for your feedback and we were really happy to have received you, we hope to see you again soon!

4/10 Huono

Yevgani

Yöpyi 3 yötä heinäkuussa 2023
Marlen vastasi 22.8.2023
We thank you for your return and we are sorry that our hotel did not suit you.

8/10 Hyvä

Philipp

Matkusti perheen kanssa
Hyvää: Siisteys
Grosses Zimmer für Familie mit zwei Kindern. Fahrräder konnten in einem Raum eingeschlossen werden. Einkaufsmöglichkeiten zu Fuss gut erreichbar, Nahe am See.
Yöpyi 1 yön heinäkuussa 2023
Marlen vastasi 7.8.2023
We thank you for your feedback and we were really happy to have received you, we hope to see you again soon!

10/10 Loistava

Geoff

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, easy walk or public transport close by.
Yöpyi 2 yötä kesäkuussa 2023
Marlen vastasi 26.7.2023
We thank you for your feedback and we were really happy to have received you,

6/10 OK

Deborah

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Huoneen mukavuus
The air conditioner didn’t work. The lady at the front desk got us another one and it was the same. Most of the time the room was in the 90s and it was more comfortable sitting outside along the lake!
Yöpyi 2 yötä heinäkuussa 2023
Marlen vastasi 24.7.2023
We thank you for your feedback and we were really happy to have received you,

8/10 Hyvä

Po Wing

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023
Marlen vastasi 19.7.2023
We thank you for your feedback and we were really happy to have received you, we hope to see you again soon!

6/10 OK

John Aron

Hyvää: Siisteys ja henkilökunta ja palvelu
Hotel was okay, however I felt it was very overpriced for what it is. My room was labeled as a “lake view room”, and whilst the room window faces the lake, there are large trees directly in front of the hotel that obscure the lake view. I saw a couple of blue streaks among the trees but it was mostly a tree view. I would definitely not call this a lake view room. Surrounding area is very noisy and could hear a lot of outside noise coming into the room. The Air conditioning worked well which was good. Room would be better if it had a fridge to keep drinks cold.
Yöpyi 4 yötä kesäkuussa 2023
Marlen vastasi 4.7.2023
Thank you for your stay in our establishment. We appreciate your comments. Even if we are in front of the lake, yes there is the top of the trees in the summer but we are in the city center.

6/10 OK

KATSUJI

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
バルコニーからレマン湖を観れる最高のロケーションでした。
Marlen vastasi 26.6.2023
We thank you for your feedback and we were really happy to have received you, we hope to see you again soon!

8/10 Hyvä

Veronica

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön kesäkuussa 2023
Marlen vastasi 24.6.2023
We thank you for your feedback and we were really happy to have received you,

6/10 OK

Dana

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Receptionists made no attempt to greet us warmly and generally speaking they seemed unhappy. Excellent location. The hotel is old and out of date.
Yöpyi 1 yön kesäkuussa 2023
Marlen vastasi 7.7.2023
Thank you for your stay in our establishment. We are sorry to hear that you had issues with the staff.

2/10 Hirveä

Sheryl

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This was one of the worst hotels Ive ever stayed in. Rude staff, when there was actually anyone there. No air conditioning. They supposedly had just not installed them for the summer. It was unbearably hot. We had a "courtyard " view but it was of the ugly roof of a building below. I advise to choose another hotel. Very low quality room.
Yöpyi 2 yötä kesäkuussa 2023
Marlen vastasi 20.6.2023
We thank you for your return but we must intervene on 2 points. You have actually booked a courtyard view and not a lake view. Being full that day, we were unable to change your room to a lake view (the photos are very explicit, however). Concerning the PORTABLE air conditioners, for your safety each year, they must undergo a control, the big heat having arrived faster than expected they were not yet installed in all the rooms during your visit, following your request we sent 2 times the technician that you refused, from then on he was installed at 8 p.m. during your dinner.

8/10 Hyvä

Karin

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Was a bit hot since they were waiting for a/c units to be installed. Pillows were very flat but I’ve found that all over Switzerland. Amazing location!
Yöpyi 2 yötä kesäkuussa 2023
Marlen vastasi 15.6.2023
We thank you for your feedback and we were really happy to have received you,

8/10 Hyvä

CAROL

Matkusti ryhmän kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Wonderful lake view from high room; lots of confusion at check-in; understaffed…
Yöpyi 1 yön kesäkuussa 2023
Marlen vastasi 14.6.2023
We thank you for your feedback and we were really happy to have received you,

10/10 Loistava

Kevin

Yöpyi 3 yötä kesäkuussa 2023
Marlen vastasi 4.7.2023
Thank you for your stay in our establishment. We appreciate your comments.

8/10 Hyvä

Peter

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Just what we needed. Great hotel. They do need soft closures on the doors to stop guests banging the doors in the night.
Yöpyi 1 yön huhtikuussa 2023
Marlen vastasi 7.6.2023
Thank you for your stay in our establishment. We appreciate your feedback

10/10 Loistava

Ali

Yöpyi 1 yön toukokuussa 2023
Marlen vastasi 7.6.2023
Thank you for your stay in our establishment. We appreciate your feedback

6/10 OK

ALBERT

Huonoa: Majoituspaikan kunto ja tilat
Do Not Stay Here
Hotel overlooks Lake Geneva. That is the only good thing. Old and not well maintained. Outside surfaces need painting and repairing badly. No facial tissues in room. Toilet seat/lid does not stay up because of misalignment. Not enough electrical outlets.
Yöpyi 1 yön toukokuussa 2023
Marlen vastasi 26.5.2023
We thank you for your feedback and indeed we are in an old building to protect. We are sorry if this bothers you.

10/10 Loistava

Richard

Yöpyi 1 yön toukokuussa 2023
Marlen vastasi 17.5.2023
Nous vous remercions de votre retour et nous avons été très heureux de vous rencontrer.

10/10 Loistava

Sheryl

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön toukokuussa 2023
Marlen vastasi 16.5.2023
We thank you for your return and are happy to have received you.

10/10 Loistava

Diana

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great Place
This place is in a great location with beautiful views. The staff did an amazing job checking us in quickly. The hotel is definitely older but they have done a pretty good job renovating and making it cute and quaint. It was the most comfortable bed of our entire trip.
Yöpyi 1 yön toukokuussa 2023
Marlen vastasi 10.5.2023
We thank you for your feedback and are very happy to have received you. Maybe next time?

8/10 Hyvä

Philip

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good value for money. Very friendly and helpful staff. Room was good size and comfortable. Private bathroom was quite small but useable. Floor in bedroom was quite dusty, but otherwise all important areas (bed, bathroom etc) were clean. We stayed one night. Hotel allowed us to do a late check-in (about 23:00), by doing most of the process online in advance and getting a code for the front door, which we appreciated. We didn't take the breakfast option so can't comment on that. Switzerland is expensive, so we were on a budget. Reviews said hotel was older style, which we were fine with, but we weren't quite sure what we would find. Happy to say it suited us fine. Ask the staff for the free tourist pass which gives free travel on buses and the funicular railway to Rochers de Naye (though only as far as Haut-de-Caux - you have to pay to go all the way to Rochers).
Yöpyi 1 yön huhtikuussa 2023
Marlen vastasi 8.5.2023
We thank you for your return and we were really happy to have received you, we hope to see you again soon!

10/10 Loistava

Wilhelmus

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastisch personeel en prima service! Voor herhaling vatbaar.
Yöpyi 3 yötä huhtikuussa 2023
Marlen vastasi 3.5.2023
We thank you for your return and we were happy to receive you.

4/10 Huono

Marco

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
buena ubicación, después todo mal
El hotel esta muy bien ubicado, la habitación tenia un olor espantoso, no tiene servicios, ni siquiera un restaurante para pedir agua. El servicio de la recepcionista fue un espanto, llegamos tarde, con lluvia y nos atendieron con ironía y sin tolerancia.
Yöpyi 1 yön huhtikuussa 2023
Marlen vastasi 2.5.2023
We thank you for your return and we are sincerely sorry that our hotel did not suit you