Matkat – Mora de Santa Quiteria

Henkilökunta ystävällistä. Hotellihuone kamala ilman ikkunaa

Oli hyvä

Upscale property, nice rooms but could use al little more attention to detail with the cleaning. Friendly staff to English speaking customers. Property was in walking distance to the arts and science district and a large shopping center but was farther away from the old town. They left a note and some chocolates for my girlfriends birthday without us telling them about the occasion which was much appreciated and made the stay memorable

A cash money in my wallet was disappeared after the housekeeping services. Despite filli g a complaint, the hotel did nothing. They informed me that it is now their responsibility, if my belonging is not in the safe. They did not give the logs of my room or formal incident report. They were not helpful at all. The room was not clean, there war hair of other people at bathroom. The bed was not comfortable. Nothing was good. They wasted my business trip, did not help me at all about anything because I booked via hotels.com and they did not received direct money. This hotel can only be hostel not a 4 stars hotel.