Mount Gretna Hotellit

”We stayed for only 4-5 hours, left before 3 AM to stay ahead of a storm. The hotel was easy to locate and it was easy to park our moving truck. Our room was clean and beds were comfortable. We appreciated the medium size refrigerator that had a freezing compartment. Staff was friendly and efficient. ”

”C”

”It was a nice room. Plenty of space but a little worn. The adjacent pub/restaurant was great. Staff was very good.”

”Clean room”

”On kai niin, että sitä saa, mistä maksaa. Hinta yölle oli noin kolmannes parempaan hotelliin verrattuna, mutta eipä sillä paljon kyllä saanutkaan. Huone sinällään oli hiljattain kylpyhuonetta lukuunottamatta remontoitu. Kylpyhuone sitten olikin varsin huonokuntoinen (esim vessanpönttö osin irti). Kylpyhuoneen ilmanvaihto aivan onneton ja koko huone haisi sen seurauksena kostealta. Kaupanpäälle sitten vielä äänekäs ilmastointi/lämmityslaite ja päiväpeitosta löytynyt varpaankynnen pala...”

”We always have a nice stay.”

”Our room was clean. Staff was friendly. The shower did not work well. The breakfast was minimal. No coffee in the room. I don’t feel the room was worth what we paid. I will definitely look for someplace different for our next stay in the area. ”

” There was no staff to rate. Parking was good. The room was clean. we were not expecting to need a code for every thing. There was no TV to watch, because we would have to enter a code and everything was an extra charge.”

”Clean room”

”Room had red stains on the sheets not sure if it was old blood or what nobody ever at the front desk ! Room is itchy feeling ”

”No breakfast provided, only additional cost separate restaurant. ”

”Dirty drug use ”

”Very clean hotel. Spacious rooms.”

”Would not allow me to obtain a room because I lived too close to the hotel. Forget about a staycation. Given that information at the last minute (check in) it was impossible to get a different room for the necessary time frame on such short notice. This was a disappointment as Best Western was always a go to for a staycation. ”

”Check in and room were ”

”Yes”

”Breakfast choice was toast, apples, or cereal but no milk available. Had to use powder creamer for coffee because no milk was available. They had a pancake maker there, but was not working when I complained. They said sorry. Had to go out to a diner to get something to eat.”

”Just a very nice clean place to stay. Good complimentary breakfast; good staff. I would stay there again.”

”This property was okay. Communication was poor. I had a previous reservation made in January. The resort called me the Wednesday before my reservation to cancel due to water pipe issues. But for some reason, I was able to reserve again 3 days later. I requested early check out, got to the resort an hour before check in and was told my room wasn’t available. Received a message 45 min after tried to check in that stating early check in was available. Checked in after 9:30 PM, was told I could...