5 ravintolaa, joissa tarjoillaan aamiainen; intialainen keittiö
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Arvostelut: ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai

5 out of 5
ITC Maratha Mumbai, a Luxury Collection Hotel, Mumbai
Sahar, Andheri (E), Mumbai, Maharashtra

Arvostelut

8,6

Loistava

Arvosana 10 - Loistava. 334 kautta 559 arvostelua" "
Arvosana 8 - Hyvä. 126 kautta 559 arvostelua" "
Arvosana 6 - OK. 48 kautta 559 arvostelua" "
Arvosana 4 - Huono. 28 kautta 559 arvostelua" "
Arvosana 2 - Hirveä. 23 kautta 559 arvostelua" "

9,0/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus

10/10 Loistava

Mushtaq

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall a good experience
Yöpyi 1 yön huhtikuussa 2024
Bhagwan Balani vastasi 7.5.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Luigi

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Fantastic Hotel in the mumbai center. Top.
Yöpyi 1 yön maaliskuussa 2024
Bhagwan Balani vastasi 27.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Simran

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
I want to mention Naveen and Sudhanshu at Dumpukth (and also all other servers I cannot remember names of) to help make my Dad's surprise 90th birthday celebration a great success. I am very grateful.
Yöpyi 1 yön maaliskuussa 2024
Bhagwan Balani vastasi 18.3.2024
Dear Guest, Namaste!Many thanks for the beautifully penned review. We are glad to know that you were so wonderfully accommodated and taken care of during your last visit to ITC Maratha. Your kind words have encouraged the entire team and we would like to let you know that it was a pleasure to be at your service during your stay.We look forward to welcoming you soon for another enriching experience!Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Pankaj

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent choices of restaurants
Yöpyi 1 yön maaliskuussa 2024
Bhagwan Balani vastasi 11.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Fraser

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Always great to stay here, very convenient for the airport and superb dining options
Yöpyi 1 yön helmikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Laura

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
True Luxury
Luxurious stay at this gorgeous hotel near the airport. Only wish it was a longer stay, but everything exceeded my expectations (service, accommodations, cleanliness, etc).
Yöpyi 1 yön helmikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Margaret

Yöpyi 2 yötä helmikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

8/10 Hyvä

Linda

Yöpyi 2 yötä helmikuussa 2024
Atul Bhalla vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

4/10 Huono

Nelson

Matkusti pienten lasten kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Rude Customer Service (specially at the Concierge desk Mr. Nilgiri), despite of 3rd person's accommodation was paid through Expedia they did not provided sleeping bed, on top that asking for more money at the check-in counter. Secondly, this place is crowded by the local people hosting their parties in hotels banquets hall making extra chaotic. Not the place of peace. Rooms are average.
Yöpyi 6 yötä tammikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

4/10 Huono

Eseosa

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
The property was pretty decent, but our room was very moldy. Upon entry in our room we smelled mold and for the two days that we were there we did not have enough towels even though we asked multiple times and there was a damp scent that lingered in the room. The bathroom door didn’t close properly so there was always water on the floor even though we tried our best to keep it dry. I will say the buffet is excellent and the servers at the restaurant Peshawar were very friendly.
Yöpyi 2 yötä helmikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

2/10 Hirveä

Pablo

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Property was very dirty and poorly maintained, more like a 2 star place. Staff scammed us with a taxi deal saying there were no other options. Don’t stay here.
Bhagwan Balani vastasi 4.3.2024
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

2/10 Hirveä

Janesh Harish

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Worst hotel in Mumbai! Not 5 star! Maybe 3 star.
Yöpyi 1 yön helmikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

6/10 OK

Vivek

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Not the ITC experience
I booked “house” which was supposed to be bigger room but I was given a standard room
Yöpyi 1 yön helmikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Hardik

Matkusti pienten lasten kanssa
Hyvää: Palvelut/mukavuudet
We had a pleasent stay. The service at the breakfast was excellent and the staff we as very polite and courteous.
Yöpyi 4 yötä tammikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Sanjay

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A lovely hotel, fantastic ambience and service to match. The quality of vegetarian options at breakfast was brilliant too.
Yöpyi 2 yötä tammikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Jananee

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We had an excellent time at ITC Maratha. The staff were all very courteous and a pleasure to deal with. Thank you for making our stay so memorable
Yöpyi 6 yötä tammikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Siddhartha

Yöpyi 1 yön tammikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Maha

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Beautiful airport area hotel
The hotel is located next to the airport. I got a quiet corner room, and requested a late check out. They let me stay until 3pm. My room was very spacious and elegant, the bed and pillow were comfortable and the blackouts were great, no light came in.
Yöpyi 1 yön tammikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

2/10 Hirveä

Anders

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
Yöpyi 2 yötä tammikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

YOGESH

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Garima

Matkusti perheen kanssa
Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Sheryar

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä tammikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Janice

Matkusti perheen kanssa
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Highly recommended
Beautiful hotel close to the airport. Fantastic food and facilities. Staff however at the restaurant were slow and had to be reminded of orders which was frustrating.
Yöpyi 2 yötä joulukuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Tarkistettu asiakas

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 7 yötä joulukuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Shabbar

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location for a quick transit. Excellent in-house dining options!
Yöpyi 1 yön tammikuussa 2024
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Harshal

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The stay was good. However if we were told about the new year parties, we would have booked one. There was nothing available at the last minute. Infact I did search online earlier and couldn’t find anything. So it will be great if such kind of events are publicised on the website.
Yöpyi 1 yön joulukuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Parul

Yöpyi 1 yön joulukuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Ramaswamy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Yöpyi 1 yön joulukuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

4/10 Huono

Hardit

Yöpyi 1 yön joulukuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

8/10 Hyvä

Naresh

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Stay was excellent but the hotel failed to arrange airport pick up. Tried calling them 6b times but no reply.
Yöpyi 1 yön joulukuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

6/10 OK

Suvadip

Incovinient location
Yöpyi 1 yön joulukuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

4/10 Huono

Hrishikesh

Liikematkailija
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
They need to change their name to business hotel and not mention luxury for the sake of it. The service is horrible. Expect the person that helped with the check out , all the staff were very to the point no warmth or customer service orientation. The shower in the bathroom was clogging and the hairdryer is a 100 year old. At breakfast no one cared to ask if we needed something. There was no water on the table , no cutlery etc. I was hoping for a much better experience from a brand and pricing as theirs
Yöpyi 1 yön marraskuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Mattias

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Naymish

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good service
Yöpyi 1 yön marraskuussa 2023
Bhagwan Balani vastasi 4.3.2024
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

6/10 OK

Manish

Liikematkailija
Huonoa: Henkilökunta ja palvelu
The food at the property was terrible. The staff didn't seem well trained or motivated. All in all a below average experience
Yöpyi 1 yön marraskuussa 2023
Bhagwan Balani vastasi 20.11.2023
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Michael

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
We saw miles of smiles and friendliness,proffesionious dedication and good will .Keep it up it pays.
Yöpyi 1 yön marraskuussa 2023
Bhagwan Balani vastasi 15.11.2023
Dear Guest, Namaste!Many thanks for the beautifully penned review. We are glad to know that you were so wonderfully accommodated and taken care of during your last visit to ITC Maratha. Your kind words have encouraged the entire team and we would like to let you know that it was a pleasure to be at your service during your stay.We look forward to welcoming you soon for another enriching experience!Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön marraskuussa 2023
Bhagwan Balani vastasi 13.11.2023
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Paramjit

Yöpyi 1 yön marraskuussa 2023
Bhagwan Balani vastasi 13.11.2023
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

shekhar

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Will book again whenever next time in town
Yöpyi 4 yötä marraskuussa 2023
Bhagwan Balani vastasi 13.11.2023
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

4/10 Huono

Tarkistettu asiakas

Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023
Bhagwan Balani vastasi 13.11.2023
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

6/10 OK

Arnab, Bothell

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Rooms are well kept, towels are scratchy, water pressure from the bidet is brutal, nice toileteries, below average breakfast options, very welcoming staff, airport pickup drop service is very expensive.
Yöpyi 1 yön marraskuussa 2023
Bhagwan Balani vastasi 10.11.2023
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments.I am confident that having had areas highlighted in your review, responsible actions will be taken. Rest assured, your comments have received our strictest priority and sternest attention. Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. I urge you to please treat the experience in isolation and give us an opportunity to serve you in the near future as well.The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

2/10 Hirveä

Elite

Matkusti perheen kanssa, Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What a bad team there. 1) Only 1 un-sealed water bottle in the room - at time - if you want a refill - they will take that bottle first and replace it with another un-sealed water bottle. 2) What a bad and seemingly discrimiative approach at Peshawari - are 2 people NOT allowed to dine-in. Is that too small to ask for. 3) We asked to make a reservation for us 8:45 PM on 01 Oct - Mr Satyanaayan declines entry, asks us to wait elsewhere and not in front of the outlet, does not call back for the table, upon this discriminative approach - asks us to call whoever made our reservation there. 4) Peshawari cannot get worst in its offering / approach to diners. 5) Upon approaching other team mates of the outlet - Mr Satyanarayan intervenes and does not allow me to speak - like a street fight.
Bhagwan Balani vastasi 26.10.2023
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments.I am confident that having had areas highlighted in your review, responsible actions will be taken. Rest assured, your comments have received our strictest priority and sternest attention. Our endeavor has always been to look after our guests and provide them with the highest levels of service and assistance. I urge you to please treat the experience in isolation and give us an opportunity to serve you in the near future as well.The team and I look forward to your continued visits.Responsibly yours,Bhagwan Balani General Manager – ITC Maratha

10/10 Loistava

Ferruccio

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Veramente molto bello
Tutto perfetto
Yöpyi 1 yön lokakuussa 2023
Atul Bhalla vastasi 17.10.2023
Dear Guest,Namaste!Thank you so much for your kind ratings on this forum. We take pride in the hospitality we offer and are glad to know that we could pamper you with the perfect ITC Hotels experience. Once again, we thank you for your patronage and look forward to the pleasure of your revisit.Responsibly yours,Atul BhallaArea Manager – West & East, ITC Hotels &General Manager – ITC Maratha

10/10 Loistava

Arnab, Footscray

Yöpyi 2 yötä syyskuussa 2023
Atul Bhalla vastasi 15.10.2023
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Atul BhallaArea Manager – West & East, ITC Hotels &General Manager – ITC Maratha

10/10 Loistava

FERRUCCIO

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön lokakuussa 2023
Atul Bhalla vastasi 10.10.2023
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Atul BhallaArea Manager – West & East, ITC Hotels &General Manager – ITC Maratha

10/10 Loistava

Prakash

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön lokakuussa 2023
Atul Bhalla vastasi 10.10.2023
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Atul BhallaArea Manager – West & East, ITC Hotels &General Manager – ITC Maratha

10/10 Loistava

Alexandre

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023
Atul Bhalla vastasi 9.10.2023
Dear Guest, Namaste!Thank you so much for reviewing your experience on this forum.The entire team at ITC Maratha joins me in thanking you for your gracious comment and we look forward to the opportunity of welcoming you soon with an even better experience.Responsibly yours,Atul BhallaArea Manager – West & East, ITC Hotels &General Manager – ITC Maratha

4/10 Huono

Martin

Yöpyi 2 yötä syyskuussa 2023
Atul Bhalla vastasi 9.10.2023
Dear Guest,Namaste!I am very sorry to learn of your experience at ITC Maratha. The entire team joins me in extending our sincere and profound apologies for the inconvenience caused during your stay. I have personally shared your feedback with the concerned departments for immediate corrective action.Our endeavour has always been to look after our guests and provide them with the highest levels of service and assistance. I sincerely hope that you will not hold this experience against us and will give us an opportunity to be of service to you in the future as well. The team and I look forward to your continued visits.Responsibly yours,Atul BhallaArea Manager – West & East, ITC Hotels &General Manager – ITC Maratha