Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was somewhat dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This was our third time visiting Anchorage II and by far, the worst unit we have been in. For each of our visits we have traveled with 3 other families so we get a good idea of what the other units are like and I cannot believe we paid just as much as our other family members for this unit! When we complained, we were brushed off being told that management is considering not renting the unit again; they shouldn't have been renting it in the first place! The living room remote for the tv did not work, we reported this being told we'd get a new remote which never happened.The dishwasher worked poorly, the toaster was broken upon arrival which was replaced quickly (thank you), there was water running down the wall in the front entryway, the water sprayer in the kitchen was clearly broken. Isn't the job of maintenance to check this stuff? We had to wait for our room for them to check it, what were they doing?? If I ever come back, I will be sure to guarantee we have an upgraded unit and will never stay in this one again! The only reason I enjoyed my vacation was because of the family we were with and the location of the property!