Kaikki näytetyt arvostelut ovat peräisin oikeilta asiakkailta. Vain meidän kauttamme majoituksen varanneet matkailijat voivat lähettää arvostelun. Tarkistamme arvostelut ohjeidemme mukaisesti ja julkaisemme kaikki arvostelut, niin positiiviset kuin negatiiviset.LisätietojaAvautuu uuteen ikkunaan
Arvosana 10 - Loistava. 98 kautta 132 arvostelua" "
10–Loistava
98
Arvosana 8 - Hyvä. 23 kautta 132 arvostelua" "
8–Hyvä
23
Arvosana 6 - OK. 8 kautta 132 arvostelua" "
6–OK
8
Arvosana 4 - Huono. 2 kautta 132 arvostelua" "
4–Huono
2
Arvosana 2 - Hirveä. 1 kautta 132 arvostelua" "
2–Hirveä
1
9,8/10
Siisteys
9,4/10
Henkilökunta ja palvelu
9,0/10
Palvelut/mukavuudet
9,6/10
Majoituspaikan kunto ja tilat
9,6/10
Ympäristöystävällisyys
Arvostelut
10/10 Loistava
Dorika
Matkusti kumppanin kanssa
19.4.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location next to Arboretum. A calm space to enjoy Nairobi.
Dorika
Yöpyi 14 yötä huhtikuussa 2024
Dorah vastasi 30.4.2024
Dear Dorika Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us. We also appreciate you pointing out great location and quiet space.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum
10/10 Loistava
Ingra
Matkusti ryhmän kanssa, Matkusti pienten lasten kanssa
17.2.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked the amenities the hotel offered. Customer service was excellent. My stay was enjoyable.
Ingra
Yöpyi 4 yötä helmikuussa 2024
DM vastasi 17.2.2024
Dear Ingra,Thank you for taking time to rate us on your recent stay with us. We are delighted to note you enjoyed your stay and the amenities we had to offer and great customer service from our ambassadors.We look forward to welcoming you back soon when your next travels bring you back to Nairobi.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Mazaher
17.2.2024
Hyvää: Henkilökunta ja palvelu
Very nice hotel and customer service
Mazaher
Yöpyi 3 yötä helmikuussa 2024
DM vastasi 17.2.2024
Dear Mazaher,Thank you for taking time to share your feedback on the recent stay with.We appreciate you pointing the great customer service and the Hotel ambience.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
David
22.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
David
Yöpyi 6 yötä tammikuussa 2024
DM vastasi 23.1.2024
Dear David,Thank you for rating us! From the rating, we are glad we met your expectations and we are looking forward to hosting you again soon.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Robert
Matkusti perheen kanssa
22.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Excellent hotel situated close to all shops and amenities, stayed many times and will certainly stay again
Robert
Yöpyi 1 yön tammikuussa 2024
DM vastasi 23.1.2024
Dear Robert We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are glad that to hear that the location of the Hotel favored you, being that it is close to shopping mallsWe appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum
10/10 Loistava
Dustin
Liikematkailija
21.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
First time traveler to Nairobi
What a wonderful hotel with exceptional staff, spotless, friendly welcoming smiles, phenomenal customer services amongst all departments!! Great experience!
Dustin
Yöpyi 6 yötä tammikuussa 2024
DM vastasi 23.1.2024
Dear DustinWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your mention on the friendly and customer centric staff we have.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum
10/10 Loistava
Arturo, Laguna Beach
Matkusti kumppanin kanssa
18.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Pleasant staff eager to help
Arturo
Yöpyi 1 yön tammikuussa 2024
DM vastasi 23.1.2024
Dear Arturo,We are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your mention of how pleasant our staff was.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum
4/10 Huono
Sherryl L
Matkusti perheen kanssa
15.1.2024
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
I booked a 2 twin room for me and my adult son with breakfast and paid in advance. We showed the reservation and they still said we had to pay for breakfast and put us in a single bed room. They had to move us to another room, then charged over $50 for breakfast. Very disappointing stay.
Sherryl L
Yöpyi 1 yön tammikuussa 2024
RBA vastasi 18.1.2024
Dear Sherryl,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.Firstly, I would like to extend our sincerest apologies for the inconvenience you encountered during your stay. It is indeed regrettable that despite your reservation for a twin room with breakfast and advance payment, you were informed that breakfast was not included and were initially placed in a single bed room. Please rest assured that we take this matter seriously and we are investigating the circumstances surrounding this incident to prevent any reoccurrence in the future. We truly deeply regret that we fell short of expectations.We highly value your feedback and would like to assure you that we will use this incident as a learning opportunity to train our staff better and improve our processes. Your satisfaction is of utmost importance to us, and we take your concerns seriously.Once again, I apologize for the disappointment you experienced during your stay. We truly value your patronage and hope that you will give us another opportunity to serve you better in the future.Warm Regards, Doreen Amateshe Radisson Blu Hotel & Residence, Nairobi Arboretum
8/10 Hyvä
Christopher
Matkusti perheen kanssa
13.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean modern secure
Christopher
Yöpyi 1 yön joulukuussa 2023
RBA vastasi 14.1.2024
Dear Christopher,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.Providing a safe and comfortable environment for our guests is one of our top priorities, and your acknowledgment of our efforts reaffirms our commitment to maintaining high standards.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Residence, Nairobi Arboretum, I look forward to welcoming you back. Sincerely, Doreen Amateshe Radisson Blu Hotel & Residence, Nairobi Arboretum
10/10 Loistava
Robert
10.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Robert
Yöpyi 2 yötä tammikuussa 2024
DM vastasi 17.2.2024
Dear Robert,Thank you for taking time to rate us on your recent stay with us.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Sami
4.1.2024
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super Hotel, nettes höfliches Personal und super Security. Speise Auswahl Entertainment alles top
Sami
Yöpyi 4 yötä joulukuussa 2023
RBA vastasi 14.1.2024
Dear Sami Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It brings us immense joy to know that you found our hotel to be great, with a pleasant and polite staff, and commendable security measures in place. We strive to ensure the safety and comfort of our guests, and your positive feedback reassures us that we are on the right track.Furthermore, we are thrilled to hear that you enjoyed our food selection and entertainment options. Our team strives to offer a diverse range of culinary delights and engaging activities to cater to our guests' preferences. Your satisfaction in these aspects is a testament to our commitment to providing a remarkable experience. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Residence, Nairobi Arboretum, I look forward to welcoming you back.Sincerely, Doreen AmatesheRadisson Blu Hotel & Residence, Nairobi Arboretum
10/10 Loistava
daniel
4.1.2024
daniel
Yöpyi 2 yötä tammikuussa 2024
DM vastasi 26.1.2024
Dear Daniel,Thank you for taking time to rate is. We look forward to hosting you back soon.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Saihou
Liikematkailija, Matkusti kumppanin kanssa
18.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent experience
Saihou
Yöpyi 2 yötä joulukuussa 2023
DM vastasi 19.12.2023
Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us nd met your expectations. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum
10/10 Loistava
adesuwa
12.12.2023
adesuwa
DM vastasi 17.2.2024
Dear Adesuwa,Dear Robert,Thank you for taking time to rate us on your recent stay with us.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Timothy
Liikematkailija
8.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Timothy
DM vastasi 17.2.2024
Dear Timothy,Dear Robert,Thank you for taking time to rate us on your recent stay with us.We look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Hiromi
Matkusti ryhmän kanssa
2.12.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Porter Emmanuel was the best, and the water pressure of the shower was solid.
Hiromi
Yöpyi 1 yön joulukuussa 2023
DM vastasi 19.12.2023
Dear Hiromi Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors notably Manuel.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office ManagerRadisson Blu Hotel & Residence, Nairobi Arboretum
8/10 Hyvä
Tarkistettu asiakas
20.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 3 yötä marraskuussa 2023
DM vastasi 21.11.2023
Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager
10/10 Loistava
Tarkistettu asiakas
Matkusti ryhmän kanssa
18.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tarkistettu asiakas
Yöpyi 2 yötä marraskuussa 2023
DM vastasi 21.11.2023
Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager
10/10 Loistava
Pierre
6.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A very good hotel
A new and beautiful hotel. Clean, the food is good. The employes are so nice, thank you to Juliet , a nice girl.
If we go back to Nairobi, sure it will be this hotel.
Pierre
Yöpyi 3 yötä lokakuussa 2023
Dorah vastasi 8.11.2023
Dear Pierre Thank you for taking the time to share your feedback from your visit to RB Residence Nairobi.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors notably Juliet. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager RB Residence Nairobi
10/10 Loistava
Salem
5.11.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Salem
Yöpyi 2 yötä marraskuussa 2023
DM vastasi 21.11.2023
Dear Salem,Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager
10/10 Loistava
Hati
30.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hati
Yöpyi 4 yötä lokakuussa 2023
DM vastasi 21.11.2023
Dear Hati,Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager
2/10 Hirveä
Surendra
6.10.2023
Surendra
Yöpyi 6 yötä syyskuussa 2023
DM vastasi 21.11.2023
Dear Surendra,Thank you for taking time to rate us on your recent stay at Radisson Blu Hotel and Residence Arboretum.Sincerely,Dorah MshaiFront Office Manager
10/10 Loistava
Momodou
Liikematkailija
2.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really friendly and professional staff
Momodou
Yöpyi 6 yötä syyskuussa 2023
Dorah vastasi 6.10.2023
Dear Momodou Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager
10/10 Loistava
Karen
Matkusti ryhmän kanssa
2.10.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A great hotel in a superb location
The hotel has a superb location beside the beautiful Arboretum park with the bonus of free access for hotel guests. It is a great place for a walk or run from sunrise to sunset and is filled with meadow, forest and open green spaces with seats as well as friendly small monkeys.
The hotel service is friendly and efficient. Rooms have a large storage space for clothes and personal items and comfortable beds. The wifi works very well too and is available all over the hotel.
The breakfast is excellent with a superb range of fresh fruit juices, prepared or freshly squeezed to order. There is ample choice of coffees and teas and plenty of fruit, salads, eggs and smoked salmon. There is also a Chinese and Indian section.
Overall the hotel offers a very comfortable and relaxed environment with easy access to CBD and other areas of Nairobi.
Karen
Yöpyi 5 yötä syyskuussa 2023
Dorah vastasi 6.10.2023
Dear Karen Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your amazing review that you enjoyed your recent stay with us, from the Hotel ambience, the comfort of the room, varieties of items availed for breakfast, location with open green spaces and we also appreciate you pointing out the excellent friendly service you received from our ambassadors. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager
10/10 Loistava
ADEDAYO LEO
Matkusti ryhmän kanssa
29.9.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very friendly and helpful staff in all departments and especially Monica at the reception.
ADEDAYO LEO
Yöpyi 7 yötä syyskuussa 2023
Dorah vastasi 6.10.2023
Dear ADEDAYO,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors notably Monicah. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager
10/10 Loistava
Ameur
24.9.2023
Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ameur
Yöpyi 4 yötä syyskuussa 2023
Dorah vastasi 16.10.2023
Dear Ameur,Thank you for the feedback on your recent stay.We look forward to hosting you again soon.With kind regards,Dorah MshaiFront Office manager
8/10 Hyvä
venugoplala S
22.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent property
venugoplala S
Yöpyi 1 yön elokuussa 2023
Radisson Blu Hotel & Residence, Arboretum vastasi 28.8.2023
Greetings from Radisson Blu Hotel & Residence, Arboretum Nairobi.Thank you so much for your positive feedback, much appreciated.
10/10 Loistava
Rita
Liikematkailija
19.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Lovely hotel booked when the rates were lower, usually rates are quite high. The pool is not actually heated and my card was charged fully instead of a holding amount so be careful with that.
Rita
Yöpyi 3 yötä elokuussa 2023
DM vastasi 14.9.2023
Dear Rita Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi ArboretumWe are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. Please accept my sincere apologies for the shortfalls you encountered as you have mentioned when making payments, and this will be highly taken under consideration and informed to the concerned talents for improvement.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager
10/10 Loistava
Jennifer
14.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Extremely clean, beautiful hotel. This was a nice treat for us after our safari. The staff were all very friendly and professional. Would highly recommend.
Jennifer
Yöpyi 1 yön elokuussa 2023
Dorah vastasi 17.8.2023
Dear Jennifer,Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us. We are happy to note that we met your expectations in as far as cleanliness, ambience, the friendly and professionalism of our staff is concerned.It is always a pleasure to have you as our guest and we all look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager
10/10 Loistava
Peter Jeffrey
Liikematkailija
5.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The team at this property is extraordinary. The service, food, my room (upgrade), location, safety, - everything was a 12/10. They really have gone beyond the call of duty in delivering a 5-star hotel. I will definitely be back and recommend it to all my friends traveling to Nairobi.
Peter Jeffrey
Yöpyi 7 yötä heinäkuussa 2023
Dorah vastasi 7.8.2023
Dear Peter, Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us. We have note the great service received from the team, food, location and safety. It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager
10/10 Loistava
KHADAR, LAKEVILLE
Matkusti perheen kanssa, Liikematkailija
1.8.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great faculty
KHADAR
Yöpyi 3 yötä heinäkuussa 2023
Dorah vastasi 4.8.2023
Dear Khadar,hank you for taking time to send us feedback. We are delighted to note that you enjoyed your stay and we look forward being your host again soon.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Egbe Agbor, Brussels
7.7.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great facilities and lovely hotel. Friendly staff
Egbe Agbor
Yöpyi 3 yötä heinäkuussa 2023
Dorah vastasi 12.7.2023
Dear Egbe Agbor,Thank you for taking time to send us a review on your recent stay with us. We are delighted to note that you enjoyed the facilities, ambience and the courteousness of the team. We sincerely hope to host you soon again.With kind regards,Dorah MshaiFront Office Manager
8/10 Hyvä
Samie
6.7.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff are excellent
Samie
Yöpyi 2 yötä kesäkuussa 2023
Dorah vastasi 12.7.2023
Dear Samie,Thank you for taking time to review your stay with us. We are delighted to note that you enjoyed the service from the team.We sincerely hope to host you again soon.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Kentaro
Liikematkailija
17.5.2023
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
2日目にアップグレードを対応頂きました。
Kentaro
Yöpyi 3 yötä toukokuussa 2023
DM vastasi 6.6.2023
Dear Kentaro Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and received a room upgrade.It is always a pleasure to have you as our guest and we look forward to welcoming you back.Sincerely, Dorah MshaiFront Office Manager
10/10 Loistava
Nancy
Matkusti kumppanin kanssa
12.5.2023
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Staff and management responded to requests promptly. The cleaning was great but inconsistent. I ended up losing my apple air Ponds on check out. Following up we were told to file a police report. That really sounded weird and unfortunate. We hope to stay again despite this mishap as our overall stay was very pleasant.
Nancy
Yöpyi 5 yötä huhtikuussa 2023
Dorah vastasi 13.5.2023
Dear Nancy Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi ArboretumWe are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the prompt response from the team. Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, this point has been considered in team's trainings in the department with an aim of improvement. As for the air pods it is unfortunate that we were unable to find them.It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Arboretum, we look forward to welcoming you back soon.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Anders
Matkusti perheen kanssa
24.4.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Best hotel in Kenya
Amazing hotel, but even more amazing and important; hotel staff and level of service provided was outstanding.
Anders
Yöpyi 2 yötä huhtikuussa 2023
Dorah vastasi 5.5.2023
Dear Anders Thank you for taking the time to share your feedback from your visit to Radisson Blu Hotel & Residence, Nairobi Arboretum.We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the level of service and professionalism displayed by the team. It is always a pleasure to have you as our guest and on behalf of team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we look forward to welcoming you back.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Bright
Liikematkailija
24.3.2023
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Radisson Blu at the National Arboretum in Nairobi is a solid all-round exquisitely put together property. The staff go out of their way to cater to special tastes, however subtle. Being close to the new expressway also means that it takes just 20 to 25 minutes to hit the airport even during rush-hour. Thorougly world-class establishment.
Bright
Yöpyi 4 yötä maaliskuussa 2023
Dorah vastasi 27.3.2023
Dear Bright Thank you for taking the time to share your feedback from your stay with us!We are delighted to read from your review that you enjoyed the Hotel ambience, location making it easier to access from the airport and also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Hotel & Residence, Nairobi Arboretum, we look forward to welcoming you back.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Per
Liikematkailija
28.2.2023
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
48 hours - well spend
In Nairobi for business, so super short visit. Really enjoyed the time I managed to spend at the hotel, super nice people, friendly, service minded etc. Would be more than happy to return
Per
Yöpyi 2 yötä helmikuussa 2023
Dorah vastasi 14.3.2023
Dear Per,Thank you for taking time to share the review on your stay. We are delighted to have met your expectations during the short time at the Hotel from the staff friendliness and great service. We look forward to another opportunity to host you again soon.With kind regards,Dorah MshaiFront Office Manager
8/10 Hyvä
Frank
7.1.2023
Frank
Yöpyi 1 yön tammikuussa 2023
DM vastasi 14.1.2023
Dear Frank,Thank you for the rating!With kind regards,Dorah MshaiFront Office Manager
6/10 OK
Brad
Matkusti perheen kanssa
24.12.2022
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property was nice.
The management was scrupulous and unbending on simple requests.
Brad
DM vastasi 14.1.2023
Dear Brad,Thank you for taking time to review us! We have noted you enjoyed the facility but did not meet your expectation on requests. Kindly you can shade more light on what we could have done better or the particular incident you encountered during your stay. We shall appreciate your response.With kind regards,Dorah MshaiFront Office manager
10/10 Loistava
Kenneth
18.12.2022
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The people are great and customer relations is World class
Kenneth
Dorah vastasi 19.12.2022
Dear Kenneth,Thank you for taking time to review us. We appreciate you feedback on the service you received and we are glad we met your expectations. We look forward to hosting you again soon when your travels bring you back to Nairobi.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Gaby
20.11.2022
Gaby
Yöpyi 1 yön marraskuussa 2022
10/10 Loistava
KURT, Milwaukee
Matkusti kumppanin kanssa
20.10.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The property is updated and looks amazing but more impactful was the staff. Everyone I encountered was aimed to please. The culture of the staff was definitely to go above and beyond in serving its guests. When you encounter these people, you will not be disappointed.
KURT
Yöpyi 8 yötä lokakuussa 2022
Hazel Kavutha Front Office Service Manager vastasi 27.10.2022
Dear Kurt,We appreciate yo taking your time to give us a review of your stay.We are glad to read that you really had a great experience and awesome service from our team.We look forward to hosting you at our hotel again soon.With regards,Hazel KavuthaFront Office Service Manager
10/10 Loistava
Lucinda
13.10.2022
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lucinda
Yöpyi 7 yötä lokakuussa 2022
10/10 Loistava
Kadian
Matkusti perheen kanssa
20.9.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great experience and staffs were very nice
Kadian
Yöpyi 3 yötä kesäkuussa 2022
Dorah vastasi 20.9.2022
Dear Kadian, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you had a great experience and the courteousness of our ambassadors. We truly appreciate the high rating given and we look forward to your next stay.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Hector Nanka
18.9.2022
Hector Nanka
Yöpyi 5 yötä syyskuussa 2022
10/10 Loistava
Ashvin
Matkusti pienten lasten kanssa
29.8.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our third stay here now. Everything was excellent as always. Will defintely be back when we come back to Nairobi.
Ashvin
Yöpyi 2 yötä elokuussa 2022
Dorah vastasi 3.9.2022
Dear Ashvin, Thank you for your feedback and for taking the time to write about your experience. Thank you for choosing again to stay with us. We are delighted to read that you enjoyed your stay. We look forward to your next stay.With kind regards,Dorah MshaiFront Office Manager
10/10 Loistava
Che
Matkusti perheen kanssa
11.8.2022
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastic family stopover
The hotel was beautiful, it felt very safe with their security measures and they went above and beyond for our little girls birthday by placing rose petals in the room. All the staff were very friendly and helpful
Che
Yöpyi 2 yötä heinäkuussa 2022
Hazel Kavutha Front Office Service Manager vastasi 25.9.2022
Dear Che,Thank you for taking your time to give us a feedback on your stay.We are glad you did experience above and beyond hospitality with us, and we look forward to hosting you again.With kind regards,
10/10 Loistava
Ashvin
Matkusti pienten lasten kanssa
7.8.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Second stay here with the family. Everything was excellent as always. Very spacious clean apartment room, liked the plentiful usb charging points and free drinking water. Staff all very friendly and helpful. Restaurant food is very good but on the expensive side. Will definitely be staying again.
Ashvin
Yöpyi 1 yön heinäkuussa 2022
Shivram Gangadharan vastasi 8.8.2022
Dear Ashvin, Thank you for choosing your stay with us once again and taking the time to review us on Expedia. We are delighted to see you rate our service so highly; this really means a lot to us all. I look forward to sharing your feedback with our ambassadors. I am sure your comments will make their day and boost their morale which will help them deliver great guest experience. On behalf of our entire team at Radisson Blu Hotel & Residence, Nairobi Arboretum, we thank you for your continuous patronage and we look forward to seeing you soon when the travel brings you back to the city. Kind regards, Shivram Gangadharan General Manager Radisson Blu Hotel & Residence, Nairobi Arboretum
10/10 Loistava
Robert
5.8.2022
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat