Dear Guest,We would like to thank you for taking the time to review our hotel in order to help us monitor the quality of our services.We were very sorry to learn that you were not satisfied with your stay at the UNAHotels Napoli. We have noted your comments and would like to assure you that we will look into the matter in order to improve our services and fully meet your expectations.Best regards,

Dear Sir Eetu,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. We are glad for your positive feedback about the service that has fully satisfied your expecations as well as for your kind words about the cleaness and the A/C in the roomHoping to welcome you again soon as our guest,Best regards

Dear Guest, we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services. We are very sorry to read that the Hotel location was not to his liking. However we can assure you that Naples is famous for its historical center a few steps away from our Hotel, monuments and splendid landscapes that we hope you could visit. Obviously, as we stand at 200 mt from the central station, the heart of the city and the nerve center of all transport links with the most famous tourist sites, we can not consider ourselves located in a peaceful setting. We hope to welcome you again soon as our guest Best regards

Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

Dear Sir Juuso, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

Dear Guest, we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest, Best regards

Dear Andrew,thank you so much for giving us top level review :)We hope to see you next time soon,Best wishes

Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Dear Joseph,we wish to really thank you for leaving this amazing review!We're glad you fully enjoyed your stay and we hope to have you back here soon!Best wishes

Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Dear Felix,thank you so much for such a positive review!We hope to see you back soon,Best regards

Dear Dorothy,thank you so much for this nice review and for having underlined the quality of breakfast service, served on the rooftop restaurant or comfortably in the room.We hope to see you next time soon,Best regards

Dear William,thanks for taking time to review your stay, we are glad that it has been overall satisfying.For what may concern to your accomodation, all rooms are provided with sound proofing windows that isolate chaos coming from outside, as we are placed in the main area of Naples. In fact we are sure you highly appreciated our convenient location next to central train station and historical center.We're looking forward to welcoming you once again,Best wishes

Dear Denise,thank you for taking time to review your stay: we’re glad to see that you overall enjoyed your stay.As far as your accomodation is concerned, all rooms are provided with sound-proofing windows that reduce the impact of noises coming from outside, as we are located in the main and neuralgic area of Naples; in fact we are sure you took advantage from being closeby to Central Train Station and historical center.Thanks for your great feedback about RoofTop Bar&Restaurant too, we wish to have you back soon, also for changing your feeling about staff’s courtesy.Our team’s always committed and focused on our guests needs and requests, even when highly busy on high season days.Within best wishes,

Dear Guest,we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services.We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.Hoping to welcome you again soon as our guest,Best regards

Gentile Paolo,desideriamo ringraziarla per il tempo dedicato a recensire il suo soggiorno che con nostra grande soddisfazione leggiamo esser stato di suo totale gradimento.Ci auguriamo di rivederla presto,Cordiali saluti

Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Dear Guest,we would like to thank you for taking time to review our hotel. This will help us to monitor the quality of our services.We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Dear Guest, we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Dear Guest,thanks for taking time to review your stay.We're sorry to read that you weren't able to sleep at the night for noises coming from the street, we are located in the main square of Naples, in a crowded, convenient and strategical area, for that we gave to you a room on a high floor, provided with sound proofing windows, to isolate chaos outside. We are sure you appreciated at least the proximity to central station and historical center and we hope to see you back soonBest regards

Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Gentile Antonella,desideriamo ringraziarla per la bellissima recensione, ci auguriamo di rivederla prestissimo!Cordiali saluti

Dear Guest,we would like to thank you for taking the time to review our hotel. This will help us to monitor the quality of our services.We have noted that, in general, your comments were positive. However, we were pleased that you also pointed out some elements that you did not feel were up to our high standards. Your comments have given us the opportunity to continue to improve our services in order to make sure that your expectations are fully satisfied the next time you choose stay with us.Hoping to welcome you again soon as our guest,Best regards

Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Dear Heidi,we'd like to thank you for taking time to review your stay and for having underlined the quality of breakfast service :)Wish to welcome you back soonBest regards

Dear Robert,thank you, it's been a pleasure to have you here :)Hope to see you back soonBest regards

Dear Guest,we would like to thank you for taking time to review our structure. This will help us to monitor the quality of our services. We are pleased to see that you have a favourable opinion of our Hotel and that we have managed to satisfy all your needs. This is very rewarding and gives us an incentive to go on improving our services. Hoping to welcome you again soon as our guest,Best regards

Dear Jason,thank you so much for such an amazing review, we are glad to have fullfilled your expectations and we hope see you back soon!Best wishes

Gentile Sig.ra Giusy,grazie per il tempo speso a recensire il suo soggiorno; Siamo lieti di leggere che il soggiorno sia stato complessivamente di suo gradimento, ci spiace tuttavia constatare che non sia rimasta soddisfatta dell'accoglienza. Il nostro staff è sempre attento alle richieste dei nostri Ospiti anche quando in giornate come queste l'alta occupazione può in qualche modo rendere più difficile soddisfarle a pieno durante il check-in. Sarà nostra premura qualora desiderasse tornare da noi darle informazioni e spiegazioni aggiuntive.Grazie inoltre per le belle parole spese per la pulizia degli spazi comuni e privati: ci teniamo davvero molto.Con l'augurio che ciò avvenga,Cordiali saluti

Gentile ospite,grazie per aver lasciato una sua valutazione in merito al suo soggiorno a Napoli.Torni a trovarci presto.Cordiali saluti

Dear Gerald,thanks for having chosen us and to trust in our service, it's been a pleasure to have you here and we hope to see you back next time, thanksBest wishes

Dear Joanna,we wish to really thank you for this detailed and deep review. We highly appreciated your sensibility and your open minded suggestions as Naples is not different from any other metropolis in the world and the area sorrounding the Hotel could not appear welcoming but nothing bad happens, even thanks to Police rounds 24/7We hope to see you back soon!

Dear Micheale,thanks for the review, we're glad your stay has been overall satisfying. As you kindly chose our restaurant on the terrace with an amazing view on Mt Vesuvius, we'd like to underline that our offer is daily-made by our Chef, nothing is prepacked and menu is constantly renewed in order to let our guests tasting real neapolitan cousine, thanksBest wishes

Gentilissimo Claudio,grazie per averci lasciato una recensione davvero positiva :)A presto,

Dear Joe,we wish to thank you for taking time to review your stay.We're glad you enjoyed the Suite Room and breakfast on the terrace.Naples it's a lovely crowded city, for which tourists have to get used to it, but as soon as they succeed, it surprises like no other city in the world :)Best regards

Dear Janet,thank you so much for taking time to review your stay!Hope to see you next,Best wishes

Dear Jonathan, we are so glad to see that your stay was overall satisfying, As well as many other cities in Europe, Naples railway station surrounding area may appear as not welcoming as it should, altough we must say that we no dangerous situations have occured since long time, thank also Police rounds 24/7.On the other hand, we are sure you appreciated the short distance to city centre of the city and its main point of interest. A special thank from our Vesuvio RoofTop Bar&Restaurant staffWe would be highly glad to welcome you back, With best regards

Dear Klaus,we'd like to really thank you for such an amazing and detailed review about your stay. Comments like these push us to keep grinding and working hard to satisfy our Guests needs and requests while abroad. We're glad you enjoyed breakfast on the RoofTop and we hope to see you back soon,Best wishes

Gentilissimo Massimiliano,desideriamo ringraziarla per questa recensione positiva e dettagliata anche delle nostre finestre isolanti, un particolare ringraziamento dal nostro staff.Con l'augurio di rivederla presto,cordiali saluti

Gentile Alessandro,grazie mille!A presto,

Dear Terrence,thank you for this amazing review :)Hope to see you next time soon,Best wishes

Dear John,we're glad your stay has been overall satisfying altough noises issue for which each room is provided with sound proofing windows that allow our guests to sleep comfortably at night, even in a busy square like P. Garibaldi which like almost every Central Train Station aerea could not be considered silent. On the other hand, we're sure you appreciated our conveniente location next to the main points of interest of Naples, only 10 minutes away from historical centerHope to see you next time soon,Best wishes

Dear Guest,we're glad your experience has been overall satisfying.We wish to inform you that due to sudden and never-before-recorded climate changes, we leave our guests the right to independently set the temperature in the room, while keeping in mind that in winter the mandatory setting by law is to emit hot air and in summer to emit cold air, for that it's not so easy to find perfect solution and our staff is always committed to help guests in finding it.Thanks for having underlined staff's friendly behaviour and breakfast qualityHope to have you back soonBest regards