Near West End Hotellit

”The hotel and staff were great! Particularly liked Landi and Molly. The mini fridge in the room wasn't plugged in when we got there, but that is seriously the only thing that was slightly off. Great stay.”

”Rooms clean but linens very worn and thread bare needs pain and repair badley”

”i'd like to recognize Lawrence at the breakfast time. Although we did not partake of any of the food because we had our own, he was very accommodating, personable, and very welcoming. The biggest sushi we had there is the first room we were given was not made up so they sent us to another one which was fine… And then 4:30 in the morning the telephone went off with a message, which was not able to attain. When I went to the front desk and asked about it, she said… Oh yeah all of the messages go...

”The property, parking & rooms are beautiful. However…my daughter and I both had the worst sleep of our life here. It was so extremely uncomfortable (bed & pillows) we were up for 2 nights. Also, we got scammed upon checkin. Our reservation was cancelled and we were never called about the card we used on file. The staff member said “oh we cancelled alot of reservations this morning. But don’t worry we’ll just rebook it for you. Someone should’ve called you”. No one called, the price was double...

”Staff was super friendly, facility was clean, beds & pillows could’ve been more comfortable but overall happy with our one night stay.”

”The hotel is in a convenient location to our weekend activities. The staff were all lovely and made the stay as comfortable as possible.”

”Very good for the money. No frills place. ”

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”Breakfast was not very good, very limited options. The market was not stocked. Wanted to buy water and snacks but for the three days we were there their market was not stocked. Staff was very friendly. ”

”Excellent staff! They helped me make my first ever waffle!! ”

”Convenient location is what drew us to the hotel late arrival. Check in was smooth and room comfortable. The manager Tracy is very kind and quickly took care of a little mixup. We will def be back.”

”My flight into RIC was late so I decided to get a room rather than driving home after a very long day of travel. This place was perfect. Nice room and bathroom, quiet property even though there appeared to be a lot of people staying there, friendly staff, easy check-in and out. Property is in good condition. Located just about a mile from the airport, so convenient location.”

”Nice hotel near the interstate with lots of shopping and restaurants near by.”

”I’ve stayed at this hotel several times now and love it for it’s quaintness, location, and the cat that lives on-site!”

”Everything was great ”

”I stayed with my family as a stopover coming home from Florida. My main complaint was that there was an ongoing water main break from 2 days prior in the area and the hotel failed to inform me of this condition before I checked in so that I can make an informed decision of staying or finding lodging elsewhere. No showers, washing hands or face & no hot breakfast allowed. Also, there is an active train in the area that runs during the night, blowing its whistle and woke us every 2 hours. Make...

”Went for breakfast and every table was dirty and the food counter. Worker was too busy on her phone and eating in the kitchen. Workers from the construction site are housed here and parking is crazy. We’ve stayed here many times but now it’s time to find a new place. Area has gotten well overdeveloped.”

”Overall good stay. Lots of restaurants all around the facility with in 0.30 to 4. 0 miles and more if you like to explore further out.”