Illallinen

Arvostelut: Burrstone Inn, Ascend Hotel Collection

3 out of 5
Burrstone Inn, Ascend Hotel Collection
1777 Burrstone Rd, New Hartford, NY

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 438 kautta 963 arvostelua" "
Arvosana 8 - Hyvä. 312 kautta 963 arvostelua" "
Arvosana 6 - OK. 122 kautta 963 arvostelua" "
Arvosana 4 - Huono. 54 kautta 963 arvostelua" "
Arvosana 2 - Hirveä. 37 kautta 963 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

8,4/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

stiven

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love everything
Yöpyi 1 yön toukokuussa 2024
Nicole, front desk agent vastasi 28.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that you enjoyed your stay with us and everything was great! We hope for the opportunity to host you again in the future! Until then, we wish you safe travels and we hope you have a great week.

10/10 Loistava

Joshua

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Attentive staff on a nice property
Yöpyi 1 yön toukokuussa 2024
Nicole, front desk agent vastasi 27.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us and the staff was fantastic! I will be sure to let them know to keep up the good work. :) We hope that we may see you again in the future for another great stay. Until then, we wish you safe travels and we hope you have a great week!

8/10 Hyvä

Georgina

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Clean. Nice rooms.
Yöpyi 1 yön toukokuussa 2024
Nicole, front desk agent vastasi 27.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that you enjoyed your stay with us and everything was up to standard! I will be sure to let the staff know to keep up the good work! We hope that we may see you again in the future for another great stay! Until then, we wish you safe travels and we hope you have a great week!

10/10 Loistava

MINGSHU

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Nicole, front desk agent vastasi 23.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear you had a fantastic time on the property! We hope that you may return to us in the future for another great stay! Until then, we wish you safe travels and we hope that you have a great Memorial Day weekend!

6/10 OK

Kristyn

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Breakfast was good
Yöpyi 1 yön toukokuussa 2024
Nicole, front desk agent vastasi 20.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad you enjoyed breakfast and your stay with us. We hope to see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have a great week!

6/10 OK

MICHAEL

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
It looks like a nice hotel back in the 80s, but it has aged and needs updating. Quiet area and nice neighborhood in the area
Yöpyi 1 yön huhtikuussa 2024
Nicole, front desk agent vastasi 20.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad to hear you enjoyed your stay with us! I am sorry about the look of the property. ): We are currently updating a number of things slowly but surely. :) New lobby, pool area and parking lot are all getting done this year! It does get a bit tricky in the summer when we are very busy but I would like to assure you that updates and renovations are in the works. :) We hope to see you again in the future to provide you with an excellent stay! Until then, we wish you safe travels and we hope you have a great week ahead!

10/10 Loistava

Andrew

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean and comfortable
Yöpyi 1 yön toukokuussa 2024
Nicole, front desk agent vastasi 14.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad you enjoyed your stay! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

10/10 Loistava

Grace

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice facility. Only stayed one nite. Food very reasonable
Yöpyi 1 yön toukokuussa 2024
Nicole, front desk agent vastasi 13.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad that you enjoyed your stay with us! We hope to see you again in the future! Until then, we wish you safe travels and hope you have a great week!

8/10 Hyvä

Sharon

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Nicole, front desk agent vastasi 13.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad that you enjoyed your stay with us! We hope to see you again in the future! Until then, we wish you safe travels and hope you have a great week!

10/10 Loistava

vilma

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient and quiet
Yöpyi 1 yön toukokuussa 2024
Nicole, front desk agent vastasi 7.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! I will be sure to let the staff know to keep up their good work! We hope you were able to check out the restaurant for dinner and complimentary breakfast! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week ahead!

10/10 Loistava

Frederick

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Nicole, front desk agent vastasi 7.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that you enjoyed your stay with us! I hope that you were able to check out the restaurant for dinner and complimentary breakfast! :) We hope to see you again in the future! Until then, we wish you safe travels and we hope that you have a great week ahead!

2/10 Hirveä

Michael, Gansevoort

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Yöpyi 1 yön toukokuussa 2024
Nicole, front desk agent vastasi 6.5.2024
Thank you for taking the time to complete our survey. We appreciate your feedback! I am sorry to hear you feel this way about the property. Unfortunately without any details on your stay, I will not be of much help. ): We hope that you may reconsider staying with us in the future so we can try and provide you with an excellent stay. Until then, we wish you safe travels!

10/10 Loistava

Zsuzsanna

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Clean, spacious room, comfortable bed and couch, friendly staff! Definitely will stay again
Yöpyi 1 yön maaliskuussa 2024
Nicole, front desk agent vastasi 1.5.2024
Thank you for taking the time to complete our survey! We appreciate your feedback and will use it to further our guest's experience on the property. We are so glad to hear you had a great time with us! I hope you were able to check out the on site bar/restaurant for dinner and complimentary breakfast! I will be sure to tell the staff to keep up the good work! We hope to see you again in the future, until then, we wish you safe travels and we hope you ave a great week! :)

10/10 Loistava

Levent, Yorktown Heights

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice
Yöpyi 1 yön huhtikuussa 2024
Nicole, front desk agent vastasi 26.4.2024
Thank you for taking the time to complete our survey! We appreciate your feedback! We will use your feedback to further support the enjoyment of our guests. We are so glad to hear that you enjoyed the property and everything was up to standard. :) We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great weekend!

10/10 Loistava

Venkat

Yöpyi 1 yön huhtikuussa 2024
Nicole, front desk agent vastasi 1.5.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further our guest's experience with us! We are so glad that you enjoyed your stay with us and we can look forward to your return! I will be sure to let the staff know that they are doing a wonderful job. We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

6/10 OK

Erin

Building needs a bit of upkeep and deep cleaning. Staff is courteous and helpful.
Yöpyi 2 yötä huhtikuussa 2024
Nicole, front desk agent vastasi 15.4.2024
Thank you for taking the time to complete our survey! We appreciate your feedback! We are so glad to hear that the staff was great and helpful! I will be sure to tell them to keep up the good work! I can assure you also that we are constantly working to update and remodel something on this property. We are trying to make it more sleek and modern! Slowly but surely it is coming along, thank you for the input! We take our guests' reviews very seriously so we can provide great stays for everyone! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

10/10 Loistava

Eli

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great centered location
Yöpyi 4 yötä maaliskuussa 2024
Nicole, front desk agent vastasi 1.4.2024
Thank you for taking the time to complete our survey! We appreciate your feedback! I am so glad to hear that you enjoyed your stay with us and everything was up to standard. :) I will be sure to let the staff know to keep up their good work! We thank you for your kind review and we hope to see you again in the future! Until then, we wish you safe travels and we hope that you have a great week!

10/10 Loistava

Mayra

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved our stay here! Our room was big, the bed was super comfy. This hotel is super clean. My husband and I will definitely be staying here again. Oh they also have great breakfast!!!!!! Enjoy.
Yöpyi 1 yön maaliskuussa 2024
Nicole, front desk agent vastasi 1.4.2024
Thank you for taking the time to complete our survey! We appreciate your feedback! We are so glad to hear that you enjoyed your stay with us and everything was up to standard. :) We take cleanliness, safety and security very seriously at the hotel. I will be sure to let the staff know to keep up the good work! Thank you for you kind review and we hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

6/10 OK

Randy, LANGLEY

Matkusti perheen kanssa
We stayed 5 days and didn’t have our room cleaned once even though they said every 3 days. Other than that place fine
Yöpyi 7 yötä maaliskuussa 2024
Nicole, front desk agent vastasi 28.3.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am glad to hear that you enjoyed your stay even with the mishap in housekeeping. ): We are trying to get back to full service daily once we have enough staff. :) You are correct, it is only every 3rd day of stay right now with the opportunity to get new items daily just not full service. They normally are set up upon check in and we do take cleanliness very seriously on property, so I apologize, it must have slipped right by the desk agents. ): We are very sorry for the inconvenience. We hope that you may return to us in the future so we can provide you with an excellent stay! Until then, we wish you safe travels and we hope you have a great weekend!

8/10 Hyvä

Jim

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Burrstone Inn was in a convenient location for our needs, being near Utica University. The building itself is starting to show it's age a bit and the breakfast choices could be expanded with a little more variety, such as fruit. That being said, the staff is friendly and attentive and it is clean.
Yöpyi 2 yötä maaliskuussa 2024
Nicole, front desk agent vastasi 28.3.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support our guests' enjoyment! I am so glad to hear that you had a great stay with us! I am glad the staff were all helpful and attentive. I will be sure to let them know to keep up their good work. :) We appreciate your patience and understanding with us while we work on renovating the property inside and out. We have a lot of ideas and a lot of cool things happening to the hotel this year we just have to have the right timing. :) I will bring the breakfast issues to the attention of the restaurant manager, as I am sure she can think of something to expand those options for the continental. :) We hope that you may return to us in the future when everything is freshly updated and renovated! Until then, we wish you safe travels and we hope you have a great weekend!

8/10 Hyvä

Angel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Nicole, front desk agent vastasi 27.3.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay on the property. We hope that we my have the opportunity to host you again in the future! Until then, we wish you safe travels and hope you have a great week!

8/10 Hyvä

Yan

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Great
Yöpyi 1 yön maaliskuussa 2024
Nicole, front desk agent vastasi 25.3.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that you enjoyed your stay with us and everything went smooth! We hope that we may see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

10/10 Loistava

Martha

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was our 2nd stay at this property. We enjoy eating at the restaurant on site, and the rooms are always clean and comfortable.
Yöpyi 1 yön maaliskuussa 2024
Nicole, front desk agent vastasi 25.3.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us and everything went smooth. :) We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

8/10 Hyvä

Mary Kay

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Easy to find, very clean, parking was very convenient, nice to have breakfast included in our stay, My only negative comment would be the room did not appear to be sound proof as voices in hallway passed 11:00 and doors closingclosing
Yöpyi 1 yön maaliskuussa 2024
Nicole, front desk agent vastasi 25.3.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that you may return in the future for another excellent stay! Until then, we wish you safe travels and hope you have a great week!

10/10 Loistava

Stacey

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice area; safe and quiet.
Yöpyi 1 yön maaliskuussa 2024
Nicole, front desk agent vastasi 19.3.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope to see you again in the future for another great stay! Until then, we wish you safe travels and we hope you have a great week!

10/10 Loistava

Anne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
We were only there for one night but the room was very clean and comfortable. The breakfast options were great as well.
Yöpyi 1 yön maaliskuussa 2024
Nicole, front desk agent vastasi 19.3.2024
Thank you for taking the time to complete our survey! We appreciate your feedback and will use it to further support our guests' happiness on property. :) We are so glad that you had a great stay and were able to enjoy complimentary breakfast! I will be sure to let the staff know to keep up their hard work! We hope to see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have a great week!

10/10 Loistava

Daniel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Quiet, reasonably priced, efficient.
Yöpyi 1 yön helmikuussa 2024
Nicole, front desk agent vastasi 5.3.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! Glad we could host you! :) We hope to see you again in the future in order for us to provide with another great stay! Until then, we wish you safe travels and we hope you have a great week!

10/10 Loistava

Alexis, Syracuse

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Stayed for one night due to the hotel being close to my testing area and it was clean, quiet, and convenient! I would Highly recommend
Yöpyi 1 yön helmikuussa 2024
Nicole, front desk agent vastasi 4.3.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! I will be sure to let the staff know that they are doing a wonderful job and to keep up the good work! :) We hope you got to enjoy all the hotel has to offer, like breakfast and the bar/restaurant! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

8/10 Hyvä

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Nicole, front desk agent vastasi 4.3.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We will use your feedback to further support the enjoyment of our guests! We hope to see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have a great week!

10/10 Loistava

Natalie

Yöpyi 1 yön helmikuussa 2024
Nicole, front desk agent vastasi 25.3.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great week!

8/10 Hyvä

denise

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The Inn was very clean, particular notice of snap off shower curtain for cleaning, grab bars, soaps etc and trash liners appreciated. The only negative was extraordinary heat coming
Yöpyi 1 yön helmikuussa 2024
Nicole, front desk agent vastasi 23.2.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests! I am glad to hear that you enjoyed your stay with us on the property. :) I will be sure to let the staff know to keep up the good work! I will also have maintenance check in to the room and make sure the heater is in working condition. We hope to see you again in the future, until then we wish you safe travels and we hope you have a great weekend!

6/10 OK

Sherri

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Yöpyi 1 yön helmikuussa 2024
Nicole, front desk agent vastasi 23.2.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests! We hope that we can make this stay up to you in the future! Until then, we wish you safe travels and we hope that you have a great weekend!

6/10 OK

Andrew

Matkusti perheen kanssa
Hyvää: Siisteys ja huoneen mukavuus
Good hotel not as great as first times we stood.
We stay here often but will start looking for different hotel when we visit our daughter in college. The parking lot wasn’t cleared so one could park. And no welcome at all when we entered usually we atleast get a hello. Doors to room still have to make sure we pull shut. And this is a different room then usual so not sure why every room door has trouble. The bathrooms are good upto date with going green I guess you would say which is nice to see. And clean which is always great.
Yöpyi 1 yön helmikuussa 2024
Nicole, front desk agent vastasi 22.2.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests. I am so sorry to hear of the inconveniences you faced while on property! Safety is taken very seriously here at the hotel and we would like all guests to feel happy and comfortable! We would never place someone in a non- securable room and I do apologize for you being made to feel that way. ): I would like you and all future guests to know that we are actively working on replacing all damaged doors. We hope to have a lot of them done by the summer. :) We appreciate your patience and understanding with us while we make the necessary changes to the property. We hope that you may reconsider you decision in the future. Until then, we wish you safe travels and we hope that you have a great weekend!

10/10 Loistava

James

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön helmikuussa 2024
Nicole, front desk agent vastasi 16.2.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay on the property! We hope you were able to stop in to The Beer Garden while here with us! We hope to see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope that you have a great weekend!

10/10 Loistava

Edward

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Impressed
Easy check in and check out. The room was very clean. Having a separate bar area was very nice as well. Would definitely stay again.
Yöpyi 1 yön helmikuussa 2024
Nicole, front desk agent vastasi 16.2.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us on the property and the staff was great! We are also glad you got to enjoy The Beer Garden while you were here. :) We hope that we may see you again in the future to provide you with another excellent stay! Until then, we wish you safe travels and we hope that you have a great weekend!

10/10 Loistava

George

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Loved it
Yöpyi 4 yötä tammikuussa 2024
Nicole, front desk agent vastasi 9.2.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use your feedback to further support the enjoyment of our guests. I am so glad that you enjoyed your stay with us and had a great time! We hope to see you again in the future, and until then, we wish you safe travels and we hope you have a great weekend!

10/10 Loistava

Stephanie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was pleasant, friendly and great
Yöpyi 1 yön helmikuussa 2024
Nicole, front desk agent vastasi 7.2.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use this feedback to further support the enjoyment of our guests! We are so glad to hear that you enjoyed your stay with us on the property! I will be sure to let the staff know that they are doing a great job. Thank you for choosing The Burrstone Inn and we hope to see you again in the future! Until then, we wish you safe travels and we hope that you have a great week and weekend!

10/10 Loistava

Tisha

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Nicole, front desk agent vastasi 29.1.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope to see you again in the future! Until then, we wish you safe travels and we hope you have a happy and healthy new year! :)

8/10 Hyvä

Paul

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Nicole, front desk agent vastasi 29.1.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we will see you again in the future. :) Until then we wish you a happy and healthy new year! :)

8/10 Hyvä

kimberly

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Decent property and room was clean and bed comfy! Only problem I had was body wash in shower empty. Overall pretty good
Yöpyi 1 yön tammikuussa 2024
Nicole, front desk agent vastasi 23.1.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that most everything went well with your stay! I am sorry about the body wash being empty, I will have housekeeping replace this if it has not been done already. :) Thank you for your feedback! We use it to further support our guests and staff on property. :) We hope to see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope that you have a happy and healthy new year! :)

10/10 Loistava

Rami

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 1 yön tammikuussa 2024
Nicole, front desk agent vastasi 16.1.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! I am so glad to hear that you enjoyed your stay with us on the property! We are so glad we were able to host you and we hope to see you again in the future! Until then, we wish you safe travels and we hope that you have a happy and healthy new year! :)

10/10 Loistava

DANICK

Yöpyi 1 yön tammikuussa 2024
Nicole, front desk agent vastasi 9.2.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We will use your feedback to further support the enjoyment of our guests! We are so glad you enjoyed your stay with us on property, and we hope to see you again in the future! Until then, we wish you safe travels and we hope you have a great weekend!

8/10 Hyvä

Robert

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 1 yön joulukuussa 2023
Nicole, front desk agent vastasi 12.1.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear you enjoyed your stay with us! We are glad we could host you! We hope that we may see you again in the future to offer you another great stay! Until then, we wish you safe travels and hope you have a happy and healthy new year!

6/10 OK

Brian

Yöpyi 2 yötä tammikuussa 2024
Nicole, front desk agent vastasi 8.1.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are glad to hear you enjoyed your stay with us. We hope that we have an opportunity to host you in the future. :) Until then, we wish you safe travels and we hope you enjoy the new year!

10/10 Loistava

Roxanne

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Nicole, front desk agent vastasi 8.1.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we may have the opportunity to host you again in the future! Until then, we wish you safe travels and hope you have a happy new year!

10/10 Loistava

Arthur

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Everything was great!
Yöpyi 1 yön tammikuussa 2024
Nicole, front desk agent vastasi 8.1.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we may have the opportunity to host you again in the future! Until then, we wish you safe travels and hope you have a happy new year!

8/10 Hyvä

Timothy

Yöpyi 1 yön joulukuussa 2023
Nicole, front desk agent vastasi 2.1.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we may see you again in the future! Until then, we wish you safe travels and hope you have a safe and happy new year!

10/10 Loistava

Christopher

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä joulukuussa 2023
Nicole, front desk agent vastasi 2.1.2024
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we may see you again in the future! Until then, we wish you safe travels and we hope you have a safe and happy new year! :)

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Majoituspaikan kunto ja tilat ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
No service of room during 3-night stay.
Three night stay. No room servicing during the stay. Same towels and ran out of TP and coffee of course. Nice hotel with staff off one day for Xmas but on the next day most of hotel got cleaned but our room was not serviced once.
Yöpyi 3 yötä joulukuussa 2023
Nicole, front desk agent vastasi 28.12.2023
Thank you for taking the time to complete our survey, we appreciate your feedback! Please allow me to explain how housekeeping services work on property, since this should always be explained upon check in and I am terribly sorry this wasn't told to you. ): Our staff does not clean every day, only every third day of stay will you receive a full service of your room. Other than that, guests should be given housekeeping tags that are placed on the outside of the doors to let housekeeping know you need new items. :) We appreciate your patience and understanding with us while we work on new housekeeping strategies for all our guests and staff. :) Thank you again for the kind review and letting us know what is going on. We hope that we will see you again in the future to provide you with another great stay! Until then, we wish you safe travels and we hope you have a happy New Year! :)

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2023
Nicole, front desk agent vastasi 26.12.2023
Thank you for taking the time to complete our survey, we appreciate your feedback! We are so glad to hear that you enjoyed your stay with us! We hope that we will see you again in the future in order to provide you with another excellent stay! Until then, we wish you safe travels and have a happy new year! :)