New Hartford Hotellit

”We were part of a large group, others said they saw bugs in bed. I didn’t see any in ours, but our room was dirty. Hair in bathroom on walls, USED bar of soap, toilet ran all night, security latch on door was taped/didnt work. I was extremely disgusted and would never stay again. ”

”Staff were great, rooms were clean”

”1) A maintenance person had to let us OUT of our room. The door would not open from inside. He did come to our aid as soon as I called the front desk, but it as been that way all night- a serious safety hazard. 2) Breakfast was supposed to be open at 7. It was still being set up at 7:20. 3) Our room was clean and warm, which was why they still got a 3. ”

”I stayed here with my girlfriend over Spring Break and had a wonderful time! Anne and Allen were truly gracious hosts, the decorations were lovely, the bed was warm and comfortable, and the breakfast was delicious! ”

”Clean, close to where we needed to go! Easy to check in due to good communication from host! ”

”Our first time staying at the lodge. The room was very nice and spotless. Very quiet in this building. Highly recommend. ”

”Beautiful clean location ”

”The room was so lovely. Beautifully decorated, comfortable, and I loved the shower. The restaurant where i had my meals, The Emerald was so attentive to my dietary needs and sensitivities and the waitstaff was so kind.”

”Spotless. Beautiful. Highly recommend ”

”Great stay”

”yes”

”Great st”

”The general manager said that the room that we reserved wasn’t available( bed with a sofa couch for the children to sleep on) then I proceeded to let them know that we would just have to find somewhere else (so the kids wouldn’t have to sleep on the floor) then she all of a sudden had a room, with a sofa couch, available. We paid for it, went to the room and it DIDNT have a couch and before we could even get back up to the front desk to see what was going on there were blankets and pillows...

”Clean, quiet and nicely updated room - The owners were very kind and the breakfast was delicious!”

”Charming and comfortable suite. This is an old building, stairs and floors are well out of square and weathered. All things we needed were provided and clean!! Rare and treasured. Restaurant under construction 11/2025. No fuss, easy communication via text.”

”Nice and clean ”

”Good place to stay”

”Clean room, comfy bed and pillows, great amenities, easy check in and out, restaurants/bar on site, attached to the casino,great parking, friendly staff, overall great stay would stay again! ”

”Room was not the one I had booked. Not sure how there wasn’t an available room as I was the only car in the parking lot. Did not get a refund for the room change. Also quite a scary property/stay lol”