Ulkopuoli

Arvostelut: Courtyard by Marriott New Orleans Warehouse Arts District

3 out of 5

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 479 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 249 kautta 1001 arvostelua" "
Arvosana 6 - OK. 130 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 69 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 74 kautta 1001 arvostelua" "

8,6/10

Siisteys

8,6/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Bethany

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenience of location
Yöpyi 2 yötä toukokuussa 2024

10/10 Loistava

Courtney

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The hotel was clean, staff was courteous, the check-in process was exceptionally efficient, and the location was perfect. I was a bit confused at first though because I thought there was an operational restaurant within the hotel, but instead, you order from an app that includes several dining options to have it delivered to your door. I wish I had known that upfront when I booked the reservation. Overall, I had a great time and had zero issues throughout my stay.
Yöpyi 2 yötä maaliskuussa 2024

4/10 Huono

Christopher, Macon

Liikematkailija
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Absolutely disappointing. Was not aware that the kitchen was closed for renovation when the reservation was made they couldn’t even be bothered to provide coffee in the lobby in the mornings, or keep up with ice water in the lobby as well. The bathroom vanity light went out after the first day, housekeeping, maintenance never did fix it before I checked out.
Yöpyi 3 yötä toukokuussa 2024

8/10 Hyvä

JULIA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I booked hotel for pool and hot tub. Mainly the hot tub and it was not working. Maintenance claimed they were working on it and it would be repaired next week. Pool area furniture looked worn and uninviting. Very disappointed / I believe I will now call the hotels I book and verify the claim that they have a hot tub available.
Yöpyi 5 yötä huhtikuussa 2024
Assistant General Manager vastasi 4.5.2024
Dear Julia, Thank you for reviewing your stay at Courtyard New Orleans Warehouse Arts District and for your high rating. While we are glad that your overall experience was pleasant, we regret not meeting your expectations. We are extremely sorry for the frustration you had due to the maintenance issues with the hot tub. We will share your comments with the appropriate departments to ensure proper measures are taken. We also apologize for the inconvenience you had with the pool, and we will address it appropriately. We understand your frustration and appreciate your patience. We hope you will give us another opportunity to provide you with the outstanding service you deserve. Best Regards, Wilfred Tre EdwardsAssistant General Manager

2/10 Hirveä

John

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The valet I broke my truck. And they didn't even think to compensate me
Yöpyi 3 yötä huhtikuussa 2024
Assistant General Manager vastasi 4.5.2024
Dear John, We appreciate your feedback and are disappointed to hear about your concerns regarding your recent visit to our hotel. We take all guest comments seriously and understand the importance of maintaining the trust of our guests. We aim to ensure the highest level of service and care for our guests and their property. Your input is valuable to us, and we thank you for bringing this matter to our attention. Best Regards, Wilfred Tre EdwardsAssistant General Manager

8/10 Hyvä

Corrine

There was a very loud club that went til past 2 am and the sounds vibrated our room Fri-Sat night. The outside rooms (10-30 side) very loud
Yöpyi 5 yötä huhtikuussa 2024
Assistant General Manager vastasi 30.4.2024
Dear Corrine, Thank you for reviewing your stay. We are glad you chose Courtyard New Orleans Warehouse Arts District for your visit, and we appreciate you mentioning how much you enjoyed your overall experience. However, we hope you will accept our apologies for the noise disturbances from the club. While we know this cannot change your recent experience with us, please know for future visits, our front desk is available at any hour to help make you as comfortable as possible. We are grateful for all of your feedback and hope you will return for the flawless stay you deserve.Best Regards, Wilfred Tre EdwardsAssistant General Manager

4/10 Huono

Kevin

Matkusti perheen kanssa, Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
No amenities that were advertised were available. No hot tub. Pool was drity. No breakfast/ bistro. And the TV in our room didn’t even work.
Yöpyi 1 yön huhtikuussa 2024
Assistant General Manager vastasi 30.4.2024
Dear Kevin, Thank you for taking the time to review your stay with us. We are extremely sorry for the inconvenience you faced due to the lack of amenities during your recent visit to New Orleans. We will share your concerns with the appropriate departments to ensure proper measures are taken. We also apologize for the difficulties you had due to the restaurant being closed for breakfast, and we will address this with our food and beverage department team. It is also disappointing to know that you had maintenance issues in your room and will share your comments appropriately. We strive to provide exceptional hospitality to every guest; therefore, we regret not meeting your expectations. We understand your frustration and appreciate your patience. We hope you will give us another chance to provide you with the outstanding service you deserve.Best Regards, Wilfred Tre EdwardsAssistant General Manager

2/10 Hirveä

Lori

Matkusti ryhmän kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
This property did not advertise that their lounge was under construction at the time of booking. Had we known this, we would have stayed elsewhere, this was a large factor in selecting this hotel. The shower in our room did not work. When I contacted Marriott, they would not do anything for us, as we booked through Expedia. I am hopeful Expedia will review my comment and compensate us in some form for this stay.
Assistant General Manager vastasi 25.4.2024
Dear Lori, Thank you for being a valued guest and for providing us with your evaluation. Please accept our apologies for the inconvenience you experienced due to the issue with the shower. We will relay this to the Maintenance Department to take appropriate action. Furthermore, we genuinely regret any disappointment due to the concern outlined. Your patience is valued, and we will utilize your comments to ensure a better outcome. We appreciate being a part of your plans and wish you all the best with your travels.Best Regards,Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Rena

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was very friendly and helpful!
Yöpyi 5 yötä huhtikuussa 2024
Assistant General Manager vastasi 16.4.2024
Dear Rena, Thank you for taking the time to write about your experience at the Courtyard New Orleans Warehouse Arts District. We take great pride in delivering excellent service; our staff is committed to making sure that our guests enjoy their stay so thank you for recognizing their efforts. We hope you will choose to stay with us again on your next visit to the area.Best Regards,Wilfred Tre Edwards,Assistant General Manager

10/10 Loistava

Nadine

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Any easy 2 block walk to the convention center. Actually within walking distance of Bourban St., Jackson Square, Riverwalk, and casino. Only negative was the hours of the Starbucks/bar.
Yöpyi 5 yötä huhtikuussa 2024
Assistant General Manager vastasi 14.4.2024
Dear Nadine, Thank you for the excellent review of your stay at Courtyard New Orleans Warehouse Arts District. We appreciate you pointing out our convenient location to Bourbon Street, Jackson Square, and the Riverwalk. We are happy you enjoyed your time with us, and we look forward to welcoming you back for another outstanding experience.Best Regards,Wilfred Tre Edwards, Assistant General Manager

8/10 Hyvä

Corey

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Staff was excellent. My room was clean, but it had a bad smell. Valet parking is mandatory and is $40 per night. I didn't realize that when I booked, although that was probably my own fault.
Yöpyi 1 yön maaliskuussa 2024
Assistant General Manager vastasi 12.4.2024
Dear Corey, Thank you for the review of Courtyard New Orleans Warehouse Arts District. We are delighted you received outstanding service from all of our staff and that you had a pleasant visit. Having said that, we regret the issue you experienced in your room. We will share this with the appropriate individuals. It was a pleasure having you with us, and we hope you will choose us every time your travels bring you to the area.Best Regards,Wilfred Tre Edwards,Assistant General Manager

10/10 Loistava

Amanda

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was nice. Friendly workers.
Yöpyi 1 yön maaliskuussa 2024
Assistant General Manager vastasi 7.4.2024
Dear Amanda, Thank you for the positive review and for taking the time to recognize Courtyard New Orleans Warehouse Arts District. We are delighted to know how much you enjoyed our beautiful property and the excellent service provided by our staff. Thank you for being our guest. We look forward to welcoming you back to New Orleans.Best Regards, Wilfred Tre EdwardsAssistant General Manager

8/10 Hyvä

Penny A

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I had an enjoyable stay. The hotel is a little dated, but nice. The coffee bar downstairs does not give cash an option, which I didn't care for, so I only used it 1 morning.
Yöpyi 4 yötä maaliskuussa 2024
Assistant General Manager vastasi 6.4.2024
Dear Penny, Thank you for choosing Courtyard New Orleans Warehouse Arts District and for your kind feedback. We are pleased to know that your overall stay was enjoyable. However, we are sorry for the inconvenience you had with your room and that you felt it needed updating. We will share your comments with the appropriate individuals for our future plans. We regret any disappointment you had during your recent visit and will be addressed appropriately. We appreciate your patience and hope you will revisit us again soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Amy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I liked how convenient the location is to the port and other popular destinations. I did not like how loud it was at times
Yöpyi 1 yön maaliskuussa 2024
Assistant General Manager vastasi 4.4.2024
Dear Amy, Thank you for choosing Courtyard New Orleans Warehouse Arts District and for your high rating. We are pleased to know that your overall stay was satisfying and that you loved our proximity to the port. However, we are sorry for the inconvenience you had due to the noise in your room. We will share your comments with the appropriate departments, and they will look into it. We appreciate your patience and hope you will revisit us in the future.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 OK

Ifeanyichukwu

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
I liked that everything was close by and it was very clean and quiet. The one dislike I had was just issues with the booking, they would not let my brother check in without my permission even though he was already on the listing.
Yöpyi 3 yötä maaliskuussa 2024
Assistant General Manager vastasi 3.4.2024
Dear Ifeanyichukwu, Thank you for taking the time to review your stay with us. We are glad to know that your overall stay was pleasant. We are delighted that you loved our convenient location and refreshing accommodations. However, we are sorry for the inconvenience you faced upon arrival, and we will share your comments with the appropriate individuals to ensure this is not repeated. We appreciate your patience and hope you will give us another chance to provide you with the flawless hospitality we are known for.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Amber

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This place was so nice and I will be booking here again. There is a loft feeling to the lobby. It is clean, the staff friendly, and beds amazing. Valet parking only which is convenient but $40/day.
Yöpyi 1 yön maaliskuussa 2024
Assistant General Manager vastasi 3.4.2024
Dear Amber, Thank you for choosing Courtyard New Orleans Warehouse Arts District and for your wonderful feedback. We are pleased to know that your stay was perfect in every way possible and that you loved our clean property. We are also glad that you enjoyed our comfortable accommodations, the excellent hospitality provided by our attentive staff, and the valet parking service. We appreciate your business, and we look forward to welcoming you back soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Assistant General Manager vastasi 1.4.2024
Dear Robert, We appreciate you taking the time to leave your generous rating regarding your recent visit to the Courtyard New Orleans Warehouse Arts District. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Best Regards, Wilfred Tre EdwardsAssistant General Manager

4/10 Huono

Ricardo

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Marriott needs to remove this hotel from the chain The entrance is very discouraging The staff on the phone barely pay attention to you Hostal type - no hotel type Very basic No Amenities No internet You need to tell the client what to expect Too expensive for the basic hotel type. I already mention the ADEA to remove it from the list for future conference meetings
Yöpyi 2 yötä maaliskuussa 2024
Assistant General Manager vastasi 30.3.2024
Dear Ricardo, Thank you for being our guest and for your detailed feedback. We regret not meeting all of your expectations during your recent stay. We are sorry for the issues you had with the service provided by our associates. We will share your comments with the appropriate departments to ensure it is not repeated. We also apologize for the inconvenience you encountered with the internet connectivity in your guest room, as we know how frustrating this can be. We will look into this, and we appreciate your feedback. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. We do hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

catherine

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff and property were awesome. Definitely will be back!
Yöpyi 4 yötä helmikuussa 2024
Assistant General Manager vastasi 17.3.2024
Dear Catherine, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed our beautiful property and friendly associates. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 OK

Brandy

Huonoa: Majoituspaikan kunto ja tilat
Pool and Hot Tub closed no perks
Yöpyi 1 yön helmikuussa 2024
Assistant General Manager vastasi 6.3.2024
Dear Brandy, Thank you for choosing us for your visit to New Orleans. We genuinely regret you were unable to enjoy our pool and hot tub this time. We regret any inconvenience and frustration this caused you, and please know we are grateful for your patience. It was a pleasure having you as our guest, and we hope to make your stay perfect the next time you are in the area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Candy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I enjoyed my stay. The staff was courteous and helpful. The room was spacious and clean. I would definitely stay there again
Yöpyi 3 yötä helmikuussa 2024
Assistant General Manager vastasi 5.3.2024
Dear Candy, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed our spacious accommodations and the courteous service provided by our associates. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

2/10 Hirveä

Tonya

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Assistant General Manager vastasi 5.3.2024
Dear Tonya, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Marie

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay
Yöpyi 4 yötä helmikuussa 2024
Assistant General Manager vastasi 4.3.2024
Dear Marie, Thank you for choosing to stay with us and for your review. We are delighted to know that you had a great experience here at Courtyard New Orleans Warehouse Arts District. We look forward to welcoming you back on your next visit.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 OK

CONCHITA

Huonoa: Majoituspaikan kunto ja tilat
I like the area we were in and there was several places to enjoy in walking distance. I didn’t like that there was no other options for parking instead of the hotel parking. I didn’t like the fact they didn’t use ApplePay as a lot of hotels do no way. I didn’t like how I had to request several times for hoisekeeping. I didn’t like that i booked 2 rooms under my reservation and they put us on separate floors. The pool and hot tub was broke and the courtyard where we sit out on the balcony and overlook was a very ugly scene with dead plants or trees everywhere and yellow tape that draped over the pool area.
Yöpyi 3 yötä helmikuussa 2024
Assistant General Manager vastasi 2.3.2024
Dear Conchita, Thank you for choosing our hotel on your recent visit to the area. We genuinely apologize that we were not responsive enough to your needs. Your comments will be shared with the appropriate individuals to ensure a better outcome going forward. We also regret you were inconvenienced by our payment policy and that you were unable to enjoy some of our amenities this time. We have taken note of your feedback and it will be conveyed to our team. Moreover, it is disappointing to know that you were unhappy with the view from your room and that we did not meet some of your expectations. Please know for future visits our front desk is always available to help make your stay as comfortable as possible. On the positive side, we appreciate you mentioning our convenient location. We hope you will give us another chance in the future.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Sonia

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was centrally located, dining all around
Yöpyi 2 yötä helmikuussa 2024
Assistant General Manager vastasi 2.3.2024
Dear Sonia, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed our convenient location. It was a pleasure hosting your visit, and we hope to welcome you again soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

8/10 Hyvä

Brian

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great staff. Property is showing its age. Overall good stay.
Yöpyi 2 yötä helmikuussa 2024
Assistant General Manager vastasi 2.3.2024
Dear Brian, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you enjoyed your overall stay and that you particularly enjoyed the courteous service provided by our associates. However, we regret you felt our property needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization of our hotel. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Amanda

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The desk managers were wonderful and welcoming. It was a bummer to see that some of the pool facilities were closed but the hotel room was beautiful and spacious.
Yöpyi 3 yötä helmikuussa 2024
Assistant General Manager vastasi 27.2.2024
Dear Amanda, Thank you for being our guest and for your high rating. We are pleased you enjoyed our contemporary and industrial-style accommodations and that our front desk staff left a great impression on you. However, we apologize for the inconvenience you experienced during your stay. We appreciate your patience and hope to welcome you again at Courtyard New Orleans Warehouse Arts District.Best Regards, Wilfred Tre Edwards,Assistant General Manager

4/10 Huono

Alonzo, ElPaso

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Very bad personal and staff
Yöpyi 1 yön helmikuussa 2024
Assistant General Manager vastasi 26.2.2024
Dear Alonzo, Thank you for taking time to evaluate your stay with us. Our top priority is ensuring you receive outstanding service from our team; therefore, we are truly sorry this was not your experience and regret any inconvenience this caused. We appreciate you bringing this to our attention, and we are very grateful for your patience. We hope you will give us another chance to show you our dedication to exceptional hospitality.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Iann

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Love the employee
Yöpyi 2 yötä helmikuussa 2024
Assistant General Manager vastasi 26.2.2024
Dear Iann, Thank you for staying at the Courtyard New Orleans Warehouse Arts District and sharing your wonderful online review. We continually strive to provide our guests with the most memorable experience. We will share all of your wonderful feedback with our department heads and their staff. They are all valuable members of our team, and they will much appreciate your kind words. We hope that you will consider us your home away from home, and we look forward to seeing you again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Danielle

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Fun experience
Yöpyi 2 yötä helmikuussa 2024
Assistant General Manager vastasi 26.2.2024
Dear Danielle, Thank you for staying with us and also for the excellent review. It is always a pleasure to know that we exceeded our guests' expectations and that you had an enjoyable experience. We hope to see you again soon and wish you all the best with your travels. Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Norma

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very helpful
Yöpyi 3 yötä helmikuussa 2024
Assistant General Manager vastasi 22.2.2024
Dear Norma, Thank you for being our guest at Courtyard New Orleans Warehouse Arts District. We are pleased you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Mike

Yöpyi 1 yön helmikuussa 2024
Assistant General Manager vastasi 22.2.2024
Dear Mike, We are thrilled you had an excellent stay at Courtyard New Orleans Warehouse Arts District, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Cynthia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The rooms were very nice, clean and the bed comfortable. I felt safe inside this property and the staff helped with that, plus staff were kind and friendly, I also liked the Starbucks inside the building. I totally recommend this establishment.
Yöpyi 1 yön helmikuussa 2024
Assistant General Manager vastasi 19.2.2024
Dear Cynthia, Thank you for the review of Courtyard New Orleans Warehouse Arts District and for recommending us to future guests. We are thrilled you enjoyed our relaxing accommodations and the courteous service provided by our associates. Thank you again; we look forward to welcoming you back on your next visit to the New Orleans area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Jlyn

Amazing
Yöpyi 3 yötä helmikuussa 2024
Assistant General Manager vastasi 17.2.2024
Dear Jlyn, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

8/10 Hyvä

Tam

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Assistant General Manager vastasi 16.2.2024
Dear Tam, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Wilfred Tre Edwards,Assistant General Manager

8/10 Hyvä

Kaela

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The parade route was right in front of the building we were able to see floats pass from our room! Now our air conditioning seemed a little hot the first night, but once temperatures dropped outside it was great.
Yöpyi 3 yötä helmikuussa 2024
Assistant General Manager vastasi 15.2.2024
Dear Kaela, Thank you for staying at Courtyard New Orleans Warehouse Arts District and for your feedback. We are glad you enjoyed seeing the parade from the comfort of your room. However, we are sorry for the difficulty with keeping your room at a comfortable temperature on your first night. For any future visits, our front desk is always available to help you make your stay more enjoyable. We appreciate your business and look forward to hosting you again soon.Best Regards, Wilfred Tre Edwards,Assistant General Manager

10/10 Loistava

Sam

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Was a good place to relax. Didnt have to walk far for good food and staff was always helpfull
Yöpyi 2 yötä helmikuussa 2024
Assistant General Manager vastasi 15.2.2024
Dear Sam, Thank you for letting us know you had a fulfilling stay at Courtyard New Orleans Warehouse Arts District and that our convenient location and courteous associates made it more comfortable. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards, Wilfred Tre Edwards,Assistant General Manager

8/10 Hyvä

Roger

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff and service was nice .
Yöpyi 2 yötä helmikuussa 2024
Assistant General Manager vastasi 12.2.2024
Dear Roger, Thank you for the review of Courtyard New Orleans Warehouse Arts District. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We look forward to welcoming you back on your next visit to the New Orleans area.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Crystal

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice hotel near the Riverwalk mall and the cruise port. We walked 2 blocks right onto our cruise ship. There was always security and we felt safe. The room was clean and comfortable. The Starbucks in the lobby is a joke. Horribly expensive and seriously rude service (Im looking at you Tabitha). I would avoid it but the actual hotel itself was decent and let us check in early after a redeye flight which was definitely appreciated. Overall good stay.
Yöpyi 2 yötä tammikuussa 2024
Assistant General Manager vastasi 10.2.2024
Dear Crystal, Thank you for choosing us for your visit to New Orleans. We are happy to hear our location was convenient for your plans and that you were pleased with our comfortable accommodations. However, we regret not meeting some of your expectations. Please accept our apologies for the issues you experienced with one of our associattes. Your valuable comments will be shared with the appropriate individual to ensure such concerns are not repeated. We are grateful for your patience and hope your overall good stay will let you choose us again on your next visit to our area.Best Regards, Wilfred Tre Edwards,Assistant General Manager

10/10 Loistava

Brad

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great stay. Would definitely stay again.
Yöpyi 1 yön tammikuussa 2024
Assistant General Manager vastasi 8.2.2024
Dear Brad, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard New Orleans Warehouse Arts District; we look forward to seeing you again soon. Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Kimberly

Matkusti ryhmän kanssa, Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
Very nice property, very convenient for the night before a cruise!
Yöpyi 1 yön tammikuussa 2024
Assistant General Manager vastasi 5.2.2024
Dear Kimberly, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. We also appreciate you mentioning our beautiful property. It was our pleasure hosting you at Courtyard New Orleans Warehouse Arts District; we hope to see you again soon. Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 OK

Kevin

Matkusti kumppanin kanssa
Property was a little run down. But good location and the room had enough room.
Yöpyi 2 yötä tammikuussa 2024
GENERAL MANAGER vastasi 2.2.2024
Dear Kevin, Thank you for taking the time to share your comments. We apologize for not meeting your expectations regarding some aspects of your visit. Our standards are high, not only in service but also in maintaining the overall look and feel of our hotel, and we will gladly share your feedback with the appropriate individuals as we plan for the future. On a positive note, we are glad our ideal location worked well for you. It was a pleasure hosting your visit, and we hope you will consider us again the next time you are in the area.Best Regards, Wilfred Tre Edwards,Assistant General Manager

10/10 Loistava

Tamica

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Home away from home setting.
Yöpyi 2 yötä tammikuussa 2024
Assistant General Manager vastasi 1.2.2024
Dear Tamica, We appreciate your generous review of Courtyard New Orleans Warehouse Arts District. It brings us immense pleasure to learn that you consider us your home away from home. Our commitment to exceptional customer service and top-notch accommodations, combined with our prime location in the Arts/Warehouse District, makes it effortless to immerse yourself in the vibrant culture of the Big Easy. With numerous art galleries and restaurants nearby, we offer an ideal base for exploring the city. All of us here look forward to your next visit to New Orleans.Best Regards, Wilfred Tre Edwards Assistant General Manager

8/10 Hyvä

Rosemarie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä tammikuussa 2024
Assistant General Manager vastasi 1.2.2024
Dear Rosemarie, Thank you for choosing Courtyard New Orleans Warehouse Arts District. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Best Regards, Wilfred Tre Edwards Assistant General Manager

10/10 Loistava

Joseph

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä tammikuussa 2024
Assistant General Manager vastasi 28.1.2024
Dear Joseph, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard New Orleans Warehouse Arts District; we hope to see you again soon. Best Regards, Wilfred Tre Edwards,Assistant General Manager

10/10 Loistava

Mckenzie

Yöpyi 2 yötä tammikuussa 2024
Assistant General Manager vastasi 23.1.2024
Dear McKenzie, Thank you for the wonderful rating for Courtyard New Orleans Warehouse Arts District. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Best Regards, Wilfred Tre EdwardsAssistant General Manager

10/10 Loistava

Scott

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very nice. Staff was great!! Kind of expensive.
Yöpyi 2 yötä tammikuussa 2024
Assistant General Manager vastasi 22.1.2024
Dear Scott, Thank you for the great review of Courtyard New Orleans Warehouse Arts District. We are pleased you had an excellent stay and that our devoted associates helped to make your visit memorable. They continually strive to provide exceptional service, down to the smallest detail, and we will enjoy sharing your kind comments with them. We appreciate your insights and look forward to having you as our guest again soon.Best Regards, Wilfred Tre Edwards Assistant General Manager

10/10 Loistava

Stefania

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 3 yötä tammikuussa 2024
Assistant General Manager vastasi 22.1.2024
Dear Stefania, We are delighted you enjoyed your stay at Courtyard New Orleans Warehouse Arts District. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to New Orleans.Best Regards, Wilfred Tre Edwards Assistant General Manager

2/10 Hirveä

Tim, Franklin

Huonoa: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä tammikuussa 2024
Assistant General Manager vastasi 17.1.2024
Dear Tim, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Best Regards, Wilfred Tre EdwardsAssistant General Manager

6/10 OK

Demetrice

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Property was okay, however the Jacuzzi was out of order. The heated pool was only lukewarm. The area that the property is located in is in horrible condition, cracked sidewalks ,homless people all over the place , too much unfinished contruction, with dump trucks and hazard cones everywhere.
Yöpyi 4 yötä tammikuussa 2024
ass vastasi 16.1.2024
Dear Demetrice, Thank you for taking the time to evaluate your stay with us. We are sorry for the issues you faced with the jacuzzi, and we can understand the formation this caused. We will address this with our maintenance team to ensure this is not repeated in the future. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret the discomfort you felt while visiting our city. We are grateful for your feedback and hope you will revisit us for a more gratifying experience.Best Regards, Wilfred Tre EdwardsAssistant General Manager