Vastaanotto

Arvostelut: Hampton Inn Manhattan/Times Square South

2.5 out of 5
Hampton Inn Manhattan/Times Square South
337 West 39th Street, New York, NY

Arvostelut

7,0

Hyvä

Arvosana 10 - Loistava. 348 kautta 1361 arvostelua" "
Arvosana 8 - Hyvä. 364 kautta 1361 arvostelua" "
Arvosana 6 - OK. 318 kautta 1361 arvostelua" "
Arvosana 4 - Huono. 182 kautta 1361 arvostelua" "
Arvosana 2 - Hirveä. 149 kautta 1361 arvostelua" "

7,0/10

Siisteys

7,6/10

Henkilökunta ja palvelu

6,6/10

Palvelut/mukavuudet

6,6/10

Majoituspaikan kunto ja tilat

6,8/10

Ympäristöystävällisyys

Arvostelut

6/10 OK

Sari

Yöpyi 6 yötä lokakuussa 2023
General Manager vastasi 5.12.2023
Dear Sari, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust.Warmest Regards,Laurie MiskoGeneral Manager

8/10 Hyvä

Jere Aleksi

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place
Yöpyi 7 yötä heinäkuussa 2023
General Manager vastasi 6.8.2023
Dear Jere Aleksi, We are happy you chose Hampton Inn Manhattan/Times Square South for your recent visit to our city. We are glad you enjoyed most of your stay, and we appreciate your generous rating. It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Warmest Regards,Laurie MiskoGeneral Manager

10/10 Loistava

Byrhamedin

Hyvää: Henkilökunta ja palvelu
General Manager vastasi 24.3.2023
Dear Byrhamedin, We appreciate your gracious rating about your stay at Hampton Inn Manhattan/Times Square South. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Warmest Regards,Laurie MiskoGeneral Manager

8/10 Hyvä

Liisa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tätä voin suositella
Erittäin hyvä sijainti lähellä kaikkea. Hyvä siisti huone ja leveä mukava sänky. Aamiainen oli myös hyvä.
Yöpyi 7 yötä huhtikuussa 2022
Adnan vastasi 14.5.2022
Thank you so much for your review, hope to see you again.

8/10 Hyvä

Ismo

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Hyvä sijainti ja hinta-laatusuhde kohdallaan. Aamupala oli hyvää ja riittävän monipuolista. - Huoneen lämmitysjärjestelmä ei ollut optimaalinen talviaikaan. - Huoneen järjestys oli epäkäytännöllinen (2 parisänkyä vei turhaa tilaa eikä vaatteille ollut kunnollista kaappitilaa). - Hotellista puuttuu erillinen matkalaukkujen säilytyshuone.
Yöpyi 6 yötä tammikuussa 2022
Adnan vastasi 5.2.2022
Thank you for your feedback.

4/10 Huono

Lily

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff was very nice. The property not so much. It needs a major renovation. I paid $340 night which is crazy expensive for this hotel. Run down, all ice machines broken, spackle all over our room walls, mold and rust in the bathroom, a stench of humidity as soon as you enter the room and no microwave. There's more but this were rhe highlights of our stay. Oh and a $300 deposit! Never again.
Yöpyi 5 yötä toukokuussa 2024

4/10 Huono

Dhairyan

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Staff and front desk least interested in helping guests with no hot water in room or room dirty or bug in the room or answering to any queries
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 29.5.2024
Dear Dhairyan, Thank you for choosing our hotel and for taking the time to provide your feedback. We sincerely apologize for your experience at our front desk. Our staff typically does a terrific job responding to our guests' needs, so we are sorry that did not happen in your instance. We value your feedback and take these matters seriously. We're committed to addressing these concerns and ensuring every guest receives the highest service and care. Your feedback will aid us in making necessary improvements. We hope to make your next stay with us outstanding in every respect.Warmest regards,Susana McCoonGeneral Manager

10/10 Loistava

Amit

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
The room we stayed in was not as advertised and couldn’t use Shower during our stay cause it never worked properly
Yöpyi 3 yötä maaliskuussa 2024
General Manager vastasi 28.5.2024
Dear Amit, Thank you for choosing to stay at Hampton Inn Manhattan/Times Square South and for sharing your thoughts. We are delighted to see by your rating that you had an enjoyable overall experience during your visit. However, we are disappointed that you had some issues with the shower. Our goal is to provide an exceptional experience for each guest; therefore, we regret not meeting your expectations. Your feedback is invaluable to us, and we hope to welcome you back shortly to provide you with an even better experience.Warmest regards,Susana McCoonGeneral Manager

10/10 Loistava

Xusha

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excollant
Yöpyi 2 yötä toukokuussa 2024
Chana vastasi 25.5.2024
Hello Xusha, We're thrilled to see your excellent rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hampton Inn Manhattan/Times Square South. Thanks for choosing us for your time in New York; we hope to see you again soon.

6/10 OK

Jean-Philippe

Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
Yöpyi 3 yötä toukokuussa 2024
Chana vastasi 27.5.2024
Dear Jean-Philippe, We value your business and are grateful for your feedback. It's disappointing to read that we didn't meet your expectations. We apologize for any inconveniences you may have experienced during your stay. We hope to have the chance to make it up to you on your next visit to New York.

4/10 Huono

Lisa

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The room didn't look like the picture on the computer.room space tight
Yöpyi 4 yötä toukokuussa 2024
General Manager vastasi 26.5.2024
Dear Lisa, Please accept our apologies for not meeting your expectations. We strive to ensure a comfortable stay for each guest, and we are sorry for the concerns you had regarding the room. Please know our front desk is always available and happy to help make your stay more comfortable. We hope to make your next stay with us outstanding in every respect.Warmest regards,Susana McCoonGeneral Manager

10/10 Loistava

Antonio

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I always enjoy my stay at the Hampton TSS. All of the staff…and I mean all not just front desk…maintenance, kitchen, housekeeping…incredibly pleasant and helpful. I would single out James because I was impressed that he remembered my last stay and details of my family…I can’t remember what I ate last night. The area while not incredibly unsafe has a homeless population but it is typical of the area and quite frankly, they don’t bother you if you don’t engage them…so not offer them food or money because they will scope you out. But that’s true throughout. All in all a great mini getaway and I will return
Yöpyi 4 yötä toukokuussa 2024
General Manager vastasi 22.5.2024
Dear Antonio, We are incredibly pleased you enjoyed your stay at Hampton Inn Manhattan/Times Square South once again and had a memorable experience. Thank you, especially for recognizing our devoted staff, James. We genuinely love to deliver exceptional hospitality to every guest. It is lovely to know that we will be your home every time you visit New York; we look forward to it!Warmest regards,Susana McCoonGeneral Manager

8/10 Hyvä

Jean

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We got a special on this booking so about $270/night. 10/10 Hotel breakfast was great - hot food, lots of other options and stuff Facilities - 7/10 Water was out for some parts during the day, but we were mostly outside for those times; elevators were slow given so many people; no keycard needed to enter hotel or elevator
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 20.5.2024
Dear Jean, Thank you for choosing Hampton Inn Manhattan/Times Square South and taking the time to share your experience. It's wonderful to learn that our complimentary breakfast contributed to making your stay memorable. However, we regret the inconvenience caused by the longer elevator wait times and appreciate your feedback. Thank you once again; it will be our pleasure to welcome you back on your next visit to New York.Warmest regards,Susana McCoonGeneral Manager

8/10 Hyvä

Janet

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The staff at the Hampton was very helpful. We feel the location of the hotel was great, as we were able to walk to may of the sights, i.e. Times Square, Broadway, 30 Rock, Empire State, Madison Square Garden. it was very convenient. The only negative thing was the elevators, which tended to be very busy as the room staff also used the same elevators.
Yöpyi 4 yötä toukokuussa 2024
General Manager vastasi 20.5.2024
Dear Janet, It was our pleasure to have you stay at Hampton Inn Manhattan/Times Square South recently. Thank you for taking the time to share your generous comments, especially about our location and staff. With easy access to the multiple attractions and plenty of restaurants and shops within minutes, our hotel is a very comfortable and affordable choice in New York. We also apologize for the wait times with the elevators. During our busiest times, especially during high occupancy, the elevators get a lot of usage. Thank you for your patience and understanding. We hope to welcome you back again in the near future. Warmest regards,Susana McCoonGeneral Manager

4/10 Huono

murat

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
in mehrerer länder mehrmals hampton übernachtet dies war am schlechtste und teurste gewesen sehr alt 32 etage mit nur 2 aufzug katastrophe so viele kunden aber fruhstuck saal mit 65 sitze schleste fruhstuck auch nur timessquare zu fuss sonst nichts leider
Yöpyi 3 yötä toukokuussa 2024
General Manager vastasi 20.5.2024
Dear Murat, Please accept our sincere apologies for not meeting your expectations during your visit. We do apologize for the issues you had with our elevators and we understand your frustration and sincerely regret the inconvenience. We are sorry your breakfast experience wasn't up to the mark; we regret any disappointment you had regarding the rate you paid.We are committed to providing outstanding service, and we hope you will give us another opportunity to show you our dedication.Warmest regards,Susana McCoonGeneral Manager

8/10 Hyvä

Franck

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Hôtel très bien placé , très facile d'accès. Personnel sympathique (surtout Caesar) Petit déjeuner super agréable. Simple et pratique !
Yöpyi 7 yötä toukokuussa 2024
Chana vastasi 17.5.2024
Hello Franck, We are delighted you enjoyed your stay at Hampton Inn Manhattan/Times Square South. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we are able to meet your expectations. We hope you will return whenever your travels bring you to New York.

8/10 Hyvä

Arianna

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä toukokuussa 2024
General Manager vastasi 22.5.2024
Dear Arianna, Thank you for rating Hampton Inn Manhattan/Times Square South! We're delighted to have provided you with a pleasant visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Warmest regards,Susana McCoonGeneral Manager

8/10 Hyvä

Ramiro

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El Sr. que esta en el área del comedor siempre fue amable con todos los huéspedes, en general un buen hotel para hospedarse.
Yöpyi 5 yötä toukokuussa 2024
Laurie Misko Area General Manager vastasi 14.5.2024
Dear Ramiro, Thank you for choosing Hampton Inn Manhattan/Times Square South! We appreciate your review of our hotel, and we are more than happy to know that our staff helped make your dining experience memorable. We look forward to your next visit!Warmest Regards,Laurie MiskoArea General Manager

6/10 OK

Janneke

Matkusti perheen kanssa
Ligt 2 straten van time square dat is perfect. Er zitten zwervers in de straat, maar waar niet in new york. Erg gehorig, wij zaten aan straatkant en hoorden alles. Kleine kamer voor 4pers. Alles is aanwezig, ook koelkast en airco. Voor ny prima stel je niet teveel ervan voor. Kamer met bed en douche. Ontbijt was prima, druk op sommige momenten maar je kan de hele dag thee koffie warme choco pakken. Je kan je koffer bij receptie stallen als je late vlucht hebt. Schoonmaak van kamer is op aanvraag, maar onze kamer werd netjes 2x schoongemaakt zonder te vragen in de 5 dagen dat we er waren Ligt centraal en de prijs is ook prima daarom zou ik nog een keer boeken
Yöpyi 5 yötä toukokuussa 2024
General Manager vastasi 13.5.2024
Dear Janneke, Thank you for choosing us. Our location near Times Square is one of our best features; thank you for pointing this out for future travelers. It's our goal to offer a satisfying start to the day with a selection of fresh, tasty options, and we are thrilled you liked our breakfast. In addition, we apologize that the room size was not to your expectations and if you were bothered by street noise. Meanwhile, we are ready to provide you with perfect service upon hearing your return on your next visit to New York.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

Walter

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Close to Penn station and Times Square. But quiet in the hotelroom. Always coffee, tea, water available. The room is clean but small, no place to put clothes for 4 people.
Yöpyi 6 yötä huhtikuussa 2024
General Manager vastasi 10.5.2024
Dear Walter, It's lovely to hear that our efforts to provide a fresh and spotless environment positively impacted your stay. We are delighted that you loved our prime location and the facilities we provide. Your feedback is a fantastic encouragement for all of us here at Hampton Inn Manhattan/Times Square South, It was our pleasure to host your stay, and we look forward to your next visit.Warmest Regards,Laurie MiskoArea General Manager

6/10 OK

Olivier

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 7 yötä huhtikuussa 2024
General Manager vastasi 11.5.2024
Dear Olivier, Thank you for sharing your rating regarding your recent visit. We regret any issues which left you with a less-than-perfect impression of our hotel. Please accept our apologies if you experienced any inconvenience. We encourage you to try us again, as we are confident you will enjoy the excellent hospitality we are known for providing.Warmest Regards,Laurie MiskoArea General Manager

10/10 Loistava

Pierre

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Convenient
Yöpyi 1 yön toukokuussa 2024
General Manager vastasi 6.5.2024
Dear Pierre, Thank you for choosing to stay with us and for taking the time to leave your rating. Our convenient location and excellent accommodations make us a great choice when visiting New York. It was our pleasure accommodating you. We hope you will make Hampton Inn Manhattan/Times Square South your home away from home whenever your travels bring you to our area.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

Kerstin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä huhtikuussa 2024
General Manager vastasi 6.5.2024
Dear Kerstin, We are delighted you enjoyed your stay at Hampton Inn Manhattan/Times Square South. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we are able to meet your expectations. We hope you will return whenever your travels bring you to New York.Warmest Regards,Laurie MiskoArea General Manager

6/10 OK

Sabine

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 6 yötä huhtikuussa 2024
Chana vastasi 5.5.2024
Dear Sabine, Thank you for taking the time to rate your visit. We hope your stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another.

4/10 Huono

Fernando

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 5 yötä huhtikuussa 2024
Chana vastasi 3.5.2024
Dear Anna, Thank you for taking the time to share your rating. We are sorry if we missed out on any essential opportunities to make your stay the seamless, memorable one you deserve. Please accept our sincere apologies for any issues you experienced. We hope you will consider giving us another chance to show you our devotion to delivering excellent hospitality for every guest. Warmest Regards

8/10 Hyvä

Steven

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Zeer centraal gelegen. Time square 3min lopen. Prima ontbijt! Compacte ,maar schone kamers 1601. Aanrader voor verblijf van 3-5 nachten.
Yöpyi 6 yötä huhtikuussa 2024
Chana vastasi 3.5.2024
Dear Steven, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hampton Inn Manhattan/Times Square South. Your feedback is essential to us. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warmest Regards

8/10 Hyvä

Kathy

Matkusti pienten lasten kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
A lire les précédents avis , j'apprendais ......mais super hôtel, emplacement parfait, chambre faite avec changement de serviettes tout les jours. Je recommande cet hôtel.... Personnels très gentils
Yöpyi 6 yötä huhtikuussa 2024
Laurie Misko Area General Manager vastasi 1.5.2024
Dear Kathy, Thank you for reviewing Hampton Inn Manhattan/Times Square South regarding your recent stay. We appreciate all the generous compliments regarding our dedicated associates. It's also wonderful to know you loved our hotel and the convenience of our location; thank you for appreciating the housekeeping service. Please know that your feedback is extremely valuable to us, and we will utilize your response to make every guest experience the best it can be! We greatly appreciate you for recommending us to fellow travelers, and thank you for sharing your experience with us.Warmest Regards,Laurie MiskoArea General Manager

10/10 Loistava

stacey

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was a great place for the price we paid, everything you need at your door and transport is easy to access. The breakfast a coffee throughout the day was a bonus. Staff were very nice and accommodating.
Yöpyi 6 yötä huhtikuussa 2024
Laurie Misko Area General Manager vastasi 1.5.2024
Dear Stacey, Thank you for your review regarding your stay at the Hampton Inn Manhattan/Times Square South. It was a pleasure to read that we exceeded your expectations and that you found us of great value. We work hard to make sure every guest has a comfortable and relaxing stay, so we will be sure to share your generous compliments with our associates. Thank you once more for your feedback, and we look forward to welcoming you again soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

Christopher

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
No
Yöpyi 3 yötä huhtikuussa 2024
Area General Manager vastasi 29.4.2024
Dear Christopher, We appreciate you taking the time to leave your generous rating regarding your recent visit to Hampton Inn Manhattan/Times Square South. Your feedback is essential to us. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

Karine

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Le petit déjeuner inclus et bon, est un gros plus pour cet hôtel !
Yöpyi 7 yötä huhtikuussa 2024
Area General Manager vastasi 28.4.2024
Dear Karine, We love getting feedback from our guests and truly appreciate your comments. It was wonderful to read about the high points of your stay and how much you enjoyed our complimentary breakfast. Thank you for choosing Hampton Inn Manhattan/Times Square South for your visit to NYC; we look forward to seeing you again soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

Muriel

Yöpyi 6 yötä huhtikuussa 2024
Chana vastasi 17.5.2024
Hello Muriel, We are delighted you enjoyed your stay at Hampton Inn Manhattan/Times Square South. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we are able to meet your expectations. We hope you will return whenever your travels bring you to New York.

8/10 Hyvä

Tanya

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good location.
Yöpyi 5 yötä huhtikuussa 2024
Area General Manager vastasi 27.4.2024
Dear Tanya, Thank you for your wonderful review of Hampton Inn Manhattan/Times Square South! We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate you staying with us and hope to see you again whenever your travels bring you to New York City.Warmest Regards,Laurie MiskoArea General Manager

6/10 OK

marion

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Hôtel très bien situé, petit dej compris et personnel très agréable. Les moins… chambre très petite et équipements vieillots, forte odeur d’humidité dans notre chambre
Yöpyi 7 yötä huhtikuussa 2024
Area General Manager vastasi 27.4.2024
Dear marion, We are glad you enjoyed our convenient location and appreciated the breakfast buffet and our pleasant staff. We regret to learn that our room sizes did not meet your expectations. We understand that any discomfort can impact the overall experience of your stay, and hearing about your encounter with the scent in your room is something we take seriously. Our team continuously strive to maintain our hotel to meet the expectations of cleanliness and comfort. We recognize the importance of addressing any concerns that arise and work diligently to ensure our guests' comfort. Thank you for bringing this to our attention. Warmest Regards,Laurie MiskoArea General Manager

6/10 OK

ANNALISA

Matkusti ryhmän kanssa
Posizione strategica, stanze piccole ma vivibili. Attesa lunghissima per gli ascensori. Stanza colazione piccola. Nell'insieme e visti altri alberghi di Manhattan nella norma.
Yöpyi 7 yötä huhtikuussa 2024
Area General Manager vastasi 27.4.2024
Dear ANNALISA, We are glad our location was convenient for everything you wanted to do on this visit. However, we are sorry for the concerns you had regarding the room size. We regret the inconvenience caused by the longer wait times for the elevators, a common occurrence during our peak times. We are very grateful for your patience and understanding. Thank you again for taking the time to tell us about your stay. We hope to welcome you back soon!Warmest Regards,Laurie MiskoArea General Manager

10/10 Loistava

Carol

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 16.5.2024
Dear Carol, Thank you for the outstanding rating. We are delighted that we could provide you with a great stay at Hampton Inn Manhattan/Times Square South from check-in through check-out. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

Chantal

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Prima verblijf in dit hotel!
Yöpyi 5 yötä huhtikuussa 2024
Area General Manager vastasi 25.4.2024
Dear Chantal, Thank you for your recent stay at Hampton Inn Manhattan/Times Square South and for posting such a generous review. It is a pleasure to know that we stood up to your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting New York City. We enjoyed having you as our guest, and we hope to see you again soon. Warmest Regards,Laurie MiskoArea General Manager

6/10 OK

Simone

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Extremely slow internet. You can get old to take elevators
Yöpyi 7 yötä huhtikuussa 2024
Area General Manager vastasi 25.4.2024
Dear Simone, Thank you for writing a review of your stay at our hotel. We were sorry to read about the wait times with the elevators and for the frustration it caused, and also the slow internet connectivity you experienced. Thank you for bringing this to our attention. Please know our front desk is staffed around the clock and are happy to assist you while you are here. We appreciate you staying with us and hope to have you as our guest again soon whenever you are in this part of New York City. Warmest Regards,Laurie MiskoArea General Manager

10/10 Loistava

Elodie

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel très bien situé dans Manhattan, proche Times Square. Metro à proximité. Petit déjeuner compris. Propre, literie confortable.
Yöpyi 5 yötä huhtikuussa 2024
Area General Manager vastasi 25.4.2024
Dear Elodie, It was a pleasure hosting your recent stay at Hampton Inn Manhattan/Times Square South! Thank you for your generous comments about our cleanliness and comfortable guest rooms and for highlighting our convenient location in the city. We are glad to know how much you appreciated the easy access to public transportation and Times Square. We hope you choose us again the next time your travels bring you to NYC.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

Hugues

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Service was good. Breakfast was bad: too many people in a too small room, you have to wait to find a seat and the choice is not huge.
Yöpyi 7 yötä huhtikuussa 2024
Area General Manager vastasi 24.4.2024
Dear Hugues, We strive to provide our guests with thoughtful hospitality and attentive service; therefore, we are pleased to read your generous compliments. However, We apologize for the frustration you experienced during peak hours at our complimentary breakfast, and we thank you for the specific feedback about our breakfast buffet options. We are grateful for your patience, and we are pleased you left the hotel with an overall good impression of Hampton Inn Manhattan/Times Square South. We look forward to your return.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

Melissa, Oxford

Yöpyi 1 yön huhtikuussa 2024
General Manager vastasi 10.5.2024
Dear Melissa, We are pleased to receive your generous rating for Hampton Inn Manhattan/Times Square South. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

Viky

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu ja palvelut/mukavuudet
Personal amable
Yöpyi 4 yötä maaliskuussa 2024
Area General Manager vastasi 18.4.2024
Dear Viky, Thank you for being our guest and for the kind remarks about our hospitality. It is truly our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again at the Hampton Inn Manhattan/Times Square South.Warmest Regards,Laurie MiskoArea General Manager

10/10 Loistava

Maria, Orlando

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä helmikuussa 2024
Area General Manager vastasi 17.4.2024
Dear Maria, On behalf of our team at the Hampton Inn Manhattan/Times Square South, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we continue to be your hotel of choice whenever you return to the city.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

Hannah

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä huhtikuussa 2024
Area General Manager vastasi 16.4.2024
Dear Hannah, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a lovely experience here at the Hampton Inn Manhattan/Times Square South. We look forward to welcoming you back on your next visit!Warmest Regards,Laurie MiskoArea General Manager

4/10 Huono

Ana

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The check in was a breeze. However the stay was a different case. The bathroom ceiling was leaking. They moved us to another room but that room was worse. The main door didn’t shut close, there was an opening a gap about an inch which made us feel unsafe. Secondly we couldn’t use the fridge for two days because it didn’t close properly and built up a block of ice. The surrounding area is sketchy, a lot of homeless and drug users. The staff was friendly but the facility needs major improvement.
Yöpyi 6 yötä huhtikuussa 2024
Area General Manager vastasi 15.4.2024
Dear Ana, We genuinely regret missing some opportunities to create the comfortable stay you anticipated and deserved. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. We take safety precautions very seriously, and we appreciate you bringing this to our attention. We will address this appropriately with our team. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

laura

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
For our girls trip this was perfect for the location and value.
Yöpyi 3 yötä huhtikuussa 2024
Area General Manager vastasi 13.4.2024
Dear Laura, Thank you for the kind review. We are pleased that everything went great for you and your friends during your visit and that our wonderful location made it even better. We are glad to read how much you enjoyed your Hampton Inn Manhattan/Times Square South stay. We aim to deliver excellent value at a great price, so it is lovely to know this was your experience. We appreciate your business and hope to welcome you again the next time you're in the area.Warmest Regards,Laurie MiskoArea General Manager

10/10 Loistava

Sylvie

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
La chambre très propre, la literie tres confortable. Hôtel bien placé pour les déplacements vers les différents sites.
Yöpyi 5 yötä huhtikuussa 2024
Area General Manager vastasi 13.4.2024
Dear Sylvie, Thank you for the excellent rating. We are thrilled to read about your stay and how much you enjoyed our location and our clean and comfortable beds. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. Thank you for the beautiful review of the Hampton Inn Manhattan/Times Square South; we look forward to hosting you again on your next visit to the city.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

PATRICE

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 7 yötä huhtikuussa 2024
Area General Manager vastasi 14.4.2024
Dear Patrice, Thank you for choosing the Hampton Inn Manhattan/Times Square South. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Warmest Regards,Laurie MiskoArea General Manager

8/10 Hyvä

Stephanie

Matkusti perheen kanssa
Hyvää: Siisteys
We enjoyed our stay in NYC and at the Hampton South Manhattan location. Like other reviews, the rooms have very limited walking space, but that is to be expected in the NYC highrises. The elevator lines were long a few times, during peak times, but they moved fast and was not a problem; it just required practicing a little patience. We had some issues with housekeeping coming in when we had "do not disturb" door hanger up and walking in without warning at 5:30pm. Next time we would just keep the latch attached on the door while inside at all times. Breakfast was busy, but a well-oiled machine. Staff was present, keeping food area clean and full, immediately cleaning tables when they were unoccupied so others could sit quickly. Subway was a 2-3 block walk. We felt safe. There is a nice little pub next day, The Joyce Public House, which we went to two nights when it was storming really bad and we did not want to venture too far out.
Yöpyi 4 yötä huhtikuussa 2024
Vhe vastasi 11.4.2024
Thank you for the good review.

8/10 Hyvä

Adonis

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice location. Friendly staff! Breakfast included is an extra convenience.
Yöpyi 2 yötä maaliskuussa 2024
General Manager vastasi 9.4.2024
Dear Adonis, Thank you for staying with us and your kind review. We are pleased you had an outstanding visit and that you were able to start your day off right with our complimentary breakfast. It is nice to see this type of recognition for our staff, and we will surely share this lovely feedback with them. We hope Hampton Inn Manhattan/Times Square South is your first choice whenever you visit New York. Thank you again.Warmest Regards,Laurie MiskoArea General Manager

10/10 Loistava

Natalie

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Outside was unsafe, rooms were clean
Yöpyi 1 yön huhtikuussa 2024
Area General Manager vastasi 8.4.2024
Dear Natalie, Thank you for taking the time to review your experience at Hampton Inn Manhattan/Times Square South. Our top priority is to make sure you receive outstanding accommodations and service, so we are pleased you enjoyed our immaculate and relaxing rooms. However, we regret any discomfort you felt outside our hotel. Although we have no control over situations beyond our premises, please rest assured we strive to maintain a secure environment for every guest. It was our pleasure to host your visit, and we hope to welcome you back in the near future.Warmest Regards,Laurie MiskoArea General Manager