4/10 Huono
Jose, Seffner
Matkusti perheen kanssa
26.5.2024
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I’ll be providing my review based on what’s available to be rated. Starting with the rooms; as a Hilton Hotel the room was mediocre and basic although we opted in for deluxe. The toilet seat was loose, the beds were ok, the view was supposed to be of Times Square and well by foto you can barely see anything to Times Square. The a/c unit was louder than the tv at its loudest point and you can hear every time someone flushed the toiled. Elevators also opened incredibly slow.
On service; this hotel doesn’t have a grand entrance that makes you say “wow I’m staying at a Hilton” the people in the front looked like they had been working long hours and tired. We were not greeted at all. We had to figure out which way to go. Arriving at the lobby no real direction either. You have to pass thru the middle of whoever is standing in line to then fall into the waiting line. Terrible set up! Ok great you give a credit to be used at the bar but there’s gratuity included which automatically put you over your credit and those serving could care less if they get to you or greet you in a welcoming manner or much less suggest anything to drink. Why because well their tips are secured.
Jose
Yöpyi 4 yötä maaliskuussa 2024