Hello Tarja.Thank you for your rating, we hope everything was well with your stay and hope to host you again in the near future.

Thank you so much for your feedback.

Hello Jacob, thank you for taking the time to provide us with your valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel- our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known

Hello Andrew, thank you for taking the time to provide us with your valuable feedback. We would like to apologize about the water as we do not provide any water bottles in the room instead if you ask, it will be provided at the front desk. We are also sorry to hear about the towels and the blankets in the room. Your comments have been shared with the head housekeeping department and we are happy to say it has been handled accordingly. Thank you for choosing us and we hope to see you in the near future

Good morning Arnaud, thank you for taking the time to provide us with your valuable feedback. We are happy to hear you found our hotel well located in Manhattan. We are sorry to hear if our cleaning services did not exceed your expectations. Your comments have been shared with the housekeeping department to see where we can do better. Thank you for choosing us and we hope you give us another opportunity in order to give the best guest service we are known for

Hello Katherine, thank you for rating us.We hope we can do better next time

Hello Maritza, thank you very much for providing us with your valuable feedback.We are so sorry that your air conditioner did not work well, but your comments have been shared with with our maintenance department and we are happy to say it has been handled accordingly.Thank you for choosing to say with us and we hope to see you in the near future.

Hello Irina,thank you very much for your valuable feedback. Hope you enjoyed your stay with us and thanks for staying with us.

Hello Charles,thank you very much for providing us with your valuable feedback. We are thrilled to hear you found our staff helpful and everything was okay. Hope to see you soon in the next future.

Hello Morgan, thank you for providing us with your valuable feedback.We are happy to hear that you found our lobby pretty nice. With the issue of the some of the things you mentioned in the room you stayed in that the outlets are broken and the stopper on the sink missing and the sink drains slowly, we do apologize about that.Your comments have been shared with our maintenance team and we are happy to say it has been handled accordingly. Thank you for choosing us we hope to see you in the near future.

Hello Kelly, thank you very much for providing us with your valuable feed back. We are thrilled to hear you found everything okay and our rooms spacious and our staff very nice.On that note we would like to apologize about you not happy with our breakfast.Your comments have been shared with our with management team and we are happy to say it's been handled accordingly.Thank you for choosing us and we hope to see you in the near future..

Hello Mehmetali,thank you for providing us with your valuable feed back. We are sorry for any experience you might have had. Hope to see you soon in the near future.

Hello Linda, thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear you found our hotel nice and found the metro nearby. We are also happy to hear the continental breakfast exceeded your expectations. Thank you for choosing us and we hope to see you in the near future

Hello Lauren,thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear you enjoyed the environment around the hotel. Thank you for choosing us and we hope to see you in the near future

Hello Helene, thank you for providing us with your valuable feedback. We are thrilled you find our rooms nicely sized and clean and you also did liked our breakfast.Again thank you for choosing us and we hope to see you again.

Hello, Jonalou thank you for providing us with your valuable feedback. We are so sorry with your guest experience and do apologize, and hope to see you in the near future.

Hello Valerie,thank you very much for providing us with your valuable feed back. We are happy to know everything was fine during your stay.Hope to see you in the near future.

Hello Galli, thank you for providing us with you valuable feed back we are thrilled to hear from you. We are sorry about your experience with the bed being noisy and the cleanliness and our staff not helpful.We do apologize and your experience has been shared with the team. Thank you for choosing us and hope to see you in the near future.

Hello Bryce,thank you for providing us with your valuable feedback.We are sorry you didn't know about the facility fee but its state on Expedia website that the facility fee is paid at the hotel.Thanks for choosing us and we hope to see you in the next future.

Hello Sheila,thank you for providing us with your valuable feedback. We are thrillet that you had a great service and everyone was helpful and friendly.Location too was good. But we do apologize for the headboard falling apart, we are really sorry and our engineering team is looking into that. Thank you for choosing to stay with us,hope to see you in the near future.

Hello,Joanne,thank you for providing us with your valuable feedback, we are thrilled you find the price for your stay very good. Hope to see you in the near future.

Hello Rhonda, thank you for providing us with your valuable feedback.Hope to see you in the near future.

Hello Angielo,thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear from you and hope to see you in the near future.

Hello Linda, thank you for taking the time to provide us with your valuable feedback about the location and the neighboring shops.Thanks for choosing us, we hope to see you in the near future.

Hello Cheryl,thanks for providing us with your valuable feedback, we are glad you feel the fragrance of flower district.We hope to see you soon in the near future.

Hello Farah, thank you for taking the time to provide us with your valuable feedback. We are thrilled you find everything ok we hope to see you soon.

Hello Genevieve,thank you very much for reaching out to us.

Hello Irwin, thank you taking the time to provide us with your valuable feedback. We are thrilled to hear you found our rooms clean and nice, we would like to apologize the heat wasn't working in the room and also not enough blankets was provided. Again, we are very sorry for any inconvenience caused, hope to see in the near future.

Hello Joan, thank you for providing us with your valuable feedback.Hope to see you in the near future.

Hello Lisa, thank you for taking the time to provide us with your valuable feedback. We are thrilled to hear you found the rooms spacious and enjoyed our location. We are also happy to hear you found our staff pleasant as they aim to provide the best guest service possible. Thank you for choosing us and we hope to see you in the near future

Hello Raul, thank you for taking the time to provide us with your valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel- our mission is to provide excellent guest experiences, so we are sorry to have let you down. We hope you will change your mind and give us another opportunity to provide you with the excellent hospitality for which we are known.

Hello Maryam, thank you for rating us

Hello Glenda, thank you for rating us

Glenda, thanks so much for this valuable feedback, we are thrilled you find our hotel nice and choosing us, we hope to see you in the near future.

Hello Edaris, thank you for taking the time to provide us your valuable feedback. We would like to apologize if you found the beds uncomfortable and if our breakfast did not exceed your expectations. Your comments have been shared with the team to see where we can do better. Thank you for choosing us and we hope to see you in the near future

Hello Maria, thanks for your valuable response and choosing to say with us.

Lucas thanks for choosing to say with us and your valuable feedback.See you soon.

Theresa, thanks for your positive feed back.

Thanks for your positive feedback.

Masoud,we are sincerely sorry to hear that your experience fell short of expectations. We take your concerns about the heater not working seriously and we assure you that our team has followed up on the issue.We always strive to deliver superb experience and its disheartened to know we fell short during your stay.We hope you will give us another opportunity to demonstrate the quality service and accommodation we are known for.

Thanks for your positive feedback.

Respectfully we thank you for your positive response and your concern has been addressed.We are sincerely sorry for your experience.

Hello Onarie. thank you for taking the time to provide us with your valuable feedback.Your comments have been shared with our management team and we are happy to say its been handled accordingly,we are so sorry for the negative experience at our hotel,we hope you will give us another opportunity to demonstrate the service and accommodations that we are know for..

Thanks for your feedback.

Hello Evgeniya, thanks for your positive feedback, hope to see see you soon.

Thanks for taking the time to send us your feedback.

Ms. Corrie we are sorry for your experience.

Thanks for your response.