Terassi/patio

Arvostelut: The Lex NYC

3.5 out of 5
The Lex NYC
67 Lexington Avenue, New York, NY

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 521 kautta 1001 arvostelua" "
Arvosana 8 - Hyvä. 289 kautta 1001 arvostelua" "
Arvosana 6 - OK. 91 kautta 1001 arvostelua" "
Arvosana 4 - Huono. 54 kautta 1001 arvostelua" "
Arvosana 2 - Hirveä. 46 kautta 1001 arvostelua" "

9,0/10

Siisteys

9,4/10

Henkilökunta ja palvelu

7,8/10

Palvelut/mukavuudet

8,4/10

Majoituspaikan kunto ja tilat

8,2/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Tarkistettu asiakas

Matkusti ryhmän kanssa
Hyvää: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 9 yötä elokuussa 2022
Christopher.O vastasi 16.8.2022
Thank you for choosing us! Hope to see you soon.

10/10 Loistava

Olav

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Nice hotel close to Madioson Square Park
Good hotel at a practical location. Contintental breakfast and wine serving each evaning a nice bonus. Only drawback is the somewhat old-fashioned wall-to-wall carpeting in the rooms.
Yöpyi 2 yötä tammikuussa 2020
The Lex Hotel vastasi 27.1.2020
Thank you for taking the time to write us feedback and look forward to your future stays with us.

8/10 Hyvä

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
OK hotel room for a short stay
The hotel room was okay, a bit outdated but clean. The bathroom was refurbished and clean. The staff at the reception seemed a bit bored and they weren't really helpful. The breakfast (if you can call it that) was awful, there was nothing fresh on it and very limited options anyway. There's also no place to eat it other than the hotel lobby, which is not very comfortable.
Yöpyi 5 yötä joulukuussa 2019
The Lex Hotel vastasi 11.12.2019
Thank you for your feedback.

10/10 Loistava

Jutta

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Great location,
Yöpyi 5 yötä marraskuussa 2019
The Lex Hotel vastasi 20.11.2019
We appreciate your review.

6/10 OK

Michele

Hyvää: Henkilökunta ja palvelu
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Bathroom outlet did not work. An outlet in room was fried/charred.
Yöpyi 1 yön toukokuussa 2024

8/10 Hyvä

benjamin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä toukokuussa 2024
Management vastasi 17.5.2024
Thank you for your rating. We look forward to seeing you stay with us again.

10/10 Loistava

Robert

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
Front Desk vastasi 14.5.2024
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

10/10 Loistava

Sebastian

Yöpyi 2 yötä huhtikuussa 2024
Management vastasi 5.5.2024
Thank you for your rating. We hope to host you again in the future.

10/10 Loistava

Rhi

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great boutique hotel in NYC. Good value for the price and nice, modern rooms!
Yöpyi 1 yön helmikuussa 2024
Front Desk vastasi 4.5.2024
Thank you so much! Please tell you friends, so they can come as well and enjoy the experience as well! The Best, The Lex

10/10 Loistava

Dino

Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 30.4.2024
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

10/10 Loistava

Sarah

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 30.4.2024
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

6/10 OK

Mario

Matkusti kumppanin kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Very well located / tres bien situé...noisy at night / bruillant la nuit
Yöpyi 2 yötä huhtikuussa 2024
Front Desk vastasi 25.4.2024
Thank you for sharing your helpful feedback about your stay and your level of comfort in the room. We appreciate hearing from you and will work to improve in the areas you mentioned. Best wishes to you in your future travels

10/10 Loistava

Calvin

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Was clean, quiet and warm:)!
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 23.4.2024
Thank you very much for sharing your kind words and generous feedback with us following your recent stay. We truly appreciate your review. Best wishes!

8/10 Hyvä

John

Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 23.4.2024
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

8/10 Hyvä

SCHELLAERT

Yöpyi 2 yötä huhtikuussa 2024
Front Desk vastasi 11.5.2024
Thank you so much. Your feedback is truly appreciated by our team at the Lex Hotel. Come back anytime and we look forward to providing you with helpful service once again.

10/10 Loistava

PAOLA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Location, Staff, Room Size. All fantastic.
Yöpyi 3 yötä huhtikuussa 2024
Front Desk vastasi 20.4.2024
Thank you so much for your amazing review! We appreciate you choosing us and hope we can host you again soon.

4/10 Huono

Josefa, Reading

Matkusti kumppanin kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
The rooftop is cool, but it doesn’t seem to be kept up
Yöpyi 1 yön maaliskuussa 2024
Front Desk vastasi 19.4.2024
We appreciate reading your review and your helpful feedback following your recent stay. Thank you for taking the time to share your thoughts. We will take your suggestions seriously and focus on making a few improvements. Our team here hopes you will give us another chance in the future to wow you and provide the best stay possible. Best wishes to you in your travels!

10/10 Loistava

Marie Claude

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room was sparely furnished but comfortable. The bathroom was nicely designed and well stocked. The view from the outdoor balcony on water tanks was an eyesore but fortunately I was only there for the night.
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 19.4.2024
Thank you! We take the time to put quality into our rooms, to make sure we bring you the best comfort while you visit us. Thank you for choosing The Lex Hotel and we hope to see you again.

10/10 Loistava

Nicole

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location Beautiful rooms
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 18.4.2024
Yes! we appreciate your response! We work diligently to make sure that you feel at home and comfortable when visiting for a trip or otherwise, regardless how long you stay. Please come back again and tell your friends!

6/10 OK

Penelope

Hyvää: Siisteys ja henkilökunta ja palvelu
Huonoa: Majoituspaikan kunto ja tilat
Dirty balcony and chair. Staff pleasant and rest of hotel clean. Limited breakfast with no comfy seating.
Yöpyi 3 yötä huhtikuussa 2024
Front Desk vastasi 18.4.2024
Thank you for sharing your honest feedback. We regret that we did not meet your expectations. Our team wishes you the best in your travels.

10/10 Loistava

Amy

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
I booked a one night staycation and had a good experience! The room was very basic but comfortable. Nice bathroom with good water pressure. Service was also very pleasant! I’d say this hotel is a great value.
Yöpyi 1 yön huhtikuussa 2024
Front Desk vastasi 18.4.2024
Thank you for taking the time to review us, we appreciate your feedback. We are looking in ways of improving our overall experience and your comments will be taken into account. Looking forward to your next visit to NYC.

2/10 Hirveä

Tara

Liikematkailija
Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
This is a 2 star hotel at best. The rooms are old, the sheets and towels stained, and I could hear every single word/toilet flush from the room next door. Then when checking out I get told tell they’re taking a service fee out of the deposit. I had paid up front, and have never seen this before. The manager then called me up to the front desk, pulled up the website and loudly in front of everyone in the lobby said “it’s right there on the website, how is that not obvious!” After two sleepless nights, I don’t want any man yelling in my face.
Yöpyi 2 yötä huhtikuussa 2024
Management vastasi 4.4.2024
Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for any inconvenience you encountered during your visit. Your comments are invaluable to us as we continuously strive to improve our services.We regret that the condition of the rooms did not meet your expectations. We understand the importance of comfortable and well-maintained accommodations, and we apologize for any inconvenience it would of great help if you would informed us prior checkout. Rest assured, we will address any issues promptly to ensure a better experience for our future guests.Regarding the service fee deducted from your deposit, we apologize for any confusion. Expedia notes these fees aside from the room rates due to commission purposes, We will review our communication and procedures to ensure transparency and avoid any misunderstandings in the future.As for the incident with our manager, we apologize if their tone caused discomfort. We take guest feedback seriously, and we will address this matter internally to ensure respectful and courteous interactions with our guests.We value your feedback and hope you’ll consider giving us another chance in the future. Please feel free to reach out to our management team directly if you have any further concerns or if there’s anything else we can do to improve your experience.Thank you for choosing our hotel, and we hope to welcome you back under better circumstances.

10/10 Loistava

Diana, New York

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön maaliskuussa 2024
Front Desk vastasi 1.4.2024
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 Loistava

Gloria

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
First time staying here and I will definitely be back! As a Hilton Diamond member I usually stay at Hilton hotels but thought I'd try this one for it's great rates and proximity to Penn Station and the East Village where I was attending an event. This cute hotel has everything you need with 2 bottles of water in the room, great bathroom, great walking distance to everywhere and the staff was so incredible. Super friendly, available to help get taxi or anything else you need. It's not the quietest place but you shouldn't go to NYC and expect quietness. Room clean, great bed, I had a city view and loved it.
Yöpyi 2 yötä maaliskuussa 2024
Front Desk vastasi 26.3.2024
Thank you for sharing your helpful feedback about your stay and your level of comfort in the room. We take the time to put quality into our rooms, to make sure we bring you the best comfort while you visit us. Thank you for choosing The Lex Hotel and we hope to see you again.

10/10 Loistava

CYNTHIA, Bear Creek

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient location. Rooms need some routine maintenance.
Yöpyi 1 yön maaliskuussa 2024
Front Desk vastasi 26.3.2024
Thank you for taking the time to review us, we appreciate your feedback. We are looking in ways of improving our overall experience and your comments will be taken into account. Looking forward to your next visit to NYC.

10/10 Loistava

Graeme

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great
Yöpyi 3 yötä maaliskuussa 2024
Front Desk vastasi 18.3.2024
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

6/10 OK

Rachel

Matkusti pienten lasten kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Friendly staff. I could hear my neighbor sneeze and clear his throat but hey, they offer complimentary earplugs. Location was great for us and our last minute stay.
Yöpyi 2 yötä maaliskuussa 2024
Management vastasi 5.3.2024
Thank you for your comments about our staff and for sharing your review. We have 4 different room types available for your next booking. Our team at the Lex Hotel hopes you will be back again soon.

8/10 Hyvä

Gretchen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Friendly helpful staff. Clean & quiet.
Yöpyi 4 yötä helmikuussa 2024
Front Desk vastasi 5.3.2024
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 Loistava

Jana

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice spot very close to an NYU dorm. Clean, comfortable, and a great price for the area and what you get. They even had a little breakfast included.
Yöpyi 1 yön helmikuussa 2024
Front Desk vastasi 26.2.2024
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 Loistava

Rebecca

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This is the second time we've stayed at The Lex and we would definitely return. Amazing staff, great location, comfortable rooms.
Yöpyi 3 yötä helmikuussa 2024
Front Desk vastasi 26.2.2024
We appreciate the kind words; we work hard to make sure that everyone who visits The Lex Hotel is welcome and comfortable. We hope to see you soon!

10/10 Loistava

Monica

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Neat, clean & great location
Centrally located. Friendly staff. Clean rooms. Wish they had a fridge & microwave in the room but considering the space, it may not be possible. Overall a great place to stay for a short trip
Yöpyi 2 yötä helmikuussa 2024
Front Desk vastasi 26.2.2024
Yes! we appreciate your response! We work diligently to make sure that you feel at home and comfortable when visiting for a trip or otherwise, regardless how long you stay. Please come back again and tell your friends!

6/10 OK

Ines

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä helmikuussa 2024
Front Desk vastasi 26.2.2024
Thank You for choosing The Lex

10/10 Loistava

Jessica

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Affordable. Comfy. Amazing staff!
Yöpyi 2 yötä helmikuussa 2024
Front Desk vastasi 22.2.2024
Thank You for choosing The Lex Hotel! We work very hard to make sure that you have the best experience while you stay with us. We hope to host you again soon!

10/10 Loistava

Kayla

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great place to stay!
Yöpyi 2 yötä helmikuussa 2024
Front Desk vastasi 22.2.2024
Thank You for choosing The Lex Hotel! We work very hard to make sure that you have the best experience while you stay with us. We hope to host you again soon!

10/10 Loistava

Kyle

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Excellent staff, solid accommodation
Had a lovely time at The Lex. Staff is super helpful and pleasant. Room is plain but spacious enough. Pillows were thin but they brought us two extras. Bed… cheap mattress? Not very comfortable. Not unpleasant though. Room seemed clean. Did a bedbug check and found zero evidence of any, which I think we should all appreciate. I’d stay again for sure. Location was good, few blocks from the subway, a block from a decent market. I wouldn’t recommend the deli next door - expensive and expired products including dairy, so be careful.
Yöpyi 4 yötä helmikuussa 2024
Front Desk vastasi 22.2.2024
Thank you for taking the time to review us, we appreciate your feedback. We are looking in ways of improving our overall experience and your comments will be taken into account. Looking forward to your next visit to NYC.

10/10 Loistava

Sharon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Parking wasn’t too hard to find. Actually found right in front first night. Balcony view sucks but for fresh air, it works. Very clean. No microwave or fridge. Overall was a great stay.
Yöpyi 2 yötä helmikuussa 2024
Management vastasi 19.2.2024
We are so pleased to hear that you enjoyed your visit. Thank you for taking the time to share your thoughts and feedback. Come back and visit us again soon.

10/10 Loistava

Jordan

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 2 yötä helmikuussa 2024
Management vastasi 19.2.2024
Thank you for taking the time to review us. We look forward to having you stay with us again!

10/10 Loistava

Franklin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Management vastasi 19.2.2024
Thank you for your rating. We look forward to having you stay with us again!

10/10 Loistava

Yalissy

Yöpyi 3 yötä helmikuussa 2024
Front Desk vastasi 26.3.2024
Thank you for such an amazing review. We are very happy to learn that you enjoyed your stay. We look forward to hosting you again in the future.

10/10 Loistava

Maria

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Nice place
Yöpyi 3 yötä helmikuussa 2024
Management vastasi 14.2.2024
We are very happy to hear you enjoyed your stay. We look forward to having you stay with us again soon!

8/10 Hyvä

Royal

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was nice
Yöpyi 2 yötä helmikuussa 2024
Management vastasi 7.2.2024
Thank you very much for your kind words and feedback! We hope to welcome you back to the Lex again soon.

4/10 Huono

Tarkistettu asiakas

Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
Management vastasi 11.2.2024
Thank you for taking the time to review us, we look forward to hosting you on your next visit to NYC.

10/10 Loistava

joanne

Liikematkailija
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
A sweet boutique hotel
A sweet little boutique hotel. Quiet and peaceful. Front desk folks are lovely! The rooms are slightly run down but this place is so affordable that it can be forgiven.
Yöpyi 4 yötä helmikuussa 2024
Management vastasi 7.2.2024
We appreciate your helpful feedback about your stay. We love hearing from you and hope to welcome you back to the Lex again soon.

4/10 Huono

anthony

Hyvää: Majoituspaikan kunto ja tilat
Huonoa: Siisteys
Management vastasi 7.2.2024
Thank you for sharing your honest feedback. We do regret that our hotel fell a bit below your expectations. Our staff wishes you all the best in your future travels.

10/10 Loistava

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Front Desk vastasi 2.2.2024
Thank you for your amazing feedback! We appreciate your business and hope to see you again soon.

10/10 Loistava

Adam

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön tammikuussa 2024
Front Desk vastasi 2.2.2024
Thank you for your amazing feedback, we appreciate you choosing us. We hope to host you again soon!

10/10 Loistava

Kathleen

Yöpyi 1 yön tammikuussa 2024
Management vastasi 31.1.2024
Thank you for your amazing feedback, we hope we can host you again soon!

8/10 Hyvä

Rahsaan

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The place was nice. Just wish I could screen mirror on the tv
Yöpyi 1 yön tammikuussa 2024
Management vastasi 31.1.2024
Thank you for the feedback and helpful suggestions. We are happy to hear you enjoyed your visit. Come back and stay with us again soon.

10/10 Loistava

Beckett

Hyvää: Siisteys
Yöpyi 1 yön tammikuussa 2024
Management vastasi 31.1.2024
Thank you very much for your review! We wish to see you again in the future!

8/10 Hyvä

Ganna

Matkusti perheen kanssa
Hyvää: Siisteys ja henkilökunta ja palvelu
Very walkable
Yöpyi 1 yön joulukuussa 2023
Front Desk vastasi 26.1.2024
Thank you for taking the time to review us, we are looking forward to seeing you on your next visit to NYC.