Businesshotellit - Newark, New Jersey

”Airport shuttle is available，but waiting time is long and no one answered my calls. Check in was smooth and the staff was really helpful. Breakfast was included , the room was clean and nice.”

”Comfortable bed. Friendly staff. Ideal for attending events at the Prudential Center.”

”The attendant she’s African American. in front desk sounds mean and you have the feeling of being boss around when she answers question. They better be careful what they are putting in the front desk since it makes an impression about what the hotel is all about.”

”Really like the place and very clean”

”Nice a clean hotel unfortunately situated in an area where there isn't much you can do. For a night stay only is a good choice however I would not recommend it for long stays or to visit the New York City - main reason for this is the location. Other than this, all good and very pleased with our stay.”

”There was no working AC. The guests at room next to mine smelled like marijuana. It stank the entire floor”

”The property was clean and the staff were polite and helpful. The shower was very low pressure; most of the water flow came out the faucet. The coffee in the room wasn't good. The breakfast was okay. You could hear the train passing by; but wasn't loud enough to prevent sleep.”

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”Esta aceptable”

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”It's a nice looking property from the outside but not in the best of neighbourhoods. The smoke detector on the 2nd floor didn't have a cover on it so not sure if it worked. I had to ring the owner up at 23.00 as I couldn't get the front door opened. You had to pull the handle as you entered the door code.”

”Terrible”

”Extremely Disappointing Stay – Unprofessional Staff and Terrible Customer Service!!! My experience at DoubleTree in New Jersey was absolutely horrendous from beginning to end. Check-in was a nightmare, with unexplained additional charges and front desk staff who were rude, obnoxious, disrespectful, and completely unhelpful. The three women at the front desk desperately need retraining in Customer Service 101, particularly conflict resolution and de-escalation. Rather than resolving concerns,...