Kylpylähotellit - Niagaran putoukset- Länsi-New York, New York

”Very clean and staff was excellent”

”Staff was not helpful at all. I went there with kids and they gave me smoking rooms . Kids were almost throwing up . When I requested they said all rooms were sold Out and they can’t move me but online when I try to book , rooms are still available. Wash basin in bath room not working and shower head in our room was terrible. AC is not working properly. Casino also have limited tables. Over all we had bad experience.”

”I've stayed at all the Salvatore hotels and this is the best!!”

”There needs to be upgrades made. Having resort fees should d waived too when your outdoor poor isn’t available due to maintenance. Fire pit needs to he fixed- all you smell is gas and basically no flame. We let the front desk know.. first night and still was not then care if all weekend.”

”This place is a GEM. My room was absolutely spotless. I was able to have a delicious meal on the expansive patio on a beautiful summer day...add the glass of wine and a good book, and the experience was just about perfect. The bedding was comfortable and luxurious, supportive for my lower back. The staff with whom I interacted were simply wonderful. Kind, accommodating, helpful, truly exceptional. I would not hesitate to stay at The White Inn again! I'd give it ten stars if I could!”

”Our hot tub was completely filthy. It visually looked clean until it was turned on. Once turned on so much dark brown stuff started coming out from all of the jets. We had to turn it off, drain it, TRY to clean it with a towel, all before we could run it again. The deck railing, deck flooring, and window casings were rotten and broken. Large chunks of wood were protruding from the deck floor which was very dangerous. The breakfast buffet food was not tasty and we were told we couldn’t take any...

”It was a beautiful location. Clean and well maintained”