Rantahotellit - Niagaran putoukset- Länsi-New York, New York

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”We were at the hotel late at night. Room was clean and nice. Shower was great.”

”The property looks nice from the outside. The rooms are large but dimly lit. Overall very tired looking . The wall around the bathroom switch was broken and looked a little dangerous particularly being in a wet area. Shower was not very hot. The beds and pillows were extremely comfortable and nice linen and towels. Very quiet room”

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”Hotel was rundown, and when I got to my room, it was trash on the floor, mold, stains everywhere, and when I took the sheets off the bed to check for bedbugs, I found stains all over the sheets which looked to me like it was smeared fecal matter. It was unsanitary and disgusting. I went downstairs to talk with management and they were not there so I spoke with the front desk lady and she was unhelpful and I asked her about getting a refund and she said that the management won’t be giving a...

”The facility was nice and clean. Staff was helpful and friendly. We had a suite, but they only had 1 towel in the room. They did bring us additional towels for our family. Just thought that was a little odd that it was not stocked. Also as they were aware that we were utilizing the sofa bed as we were a group of six staying overnight, they failed to make sure that there were linens available in the room for the sofa bed. Unfortunately at 2 am we had to call the front desk to request linens....