Van der Valk Hotels – Nieuwegein, Utrecht

"Absolutely lovely young woman at reception. The entire staff was friendly and the service efficient. Our room was clean and spacious. Lovely big bathroom. Although the water pressure was on the low side so it took forever to fill the bathtub. Overall we enjoyed our stay. Perfect distance to public transport and a short walk to ziggo dome. On the last morning, however, we noticed that when the sun started to shine from a clear sky, the room started to heat up quite quickly. Luckily, we had nice, cool weather, but in the heat it could have been uncomfortable. "

"Majoittauduimme 3 yötä perheen kanssa tässä hotellissa. Ympäristöystävällisyyteen nojaten sisäänkirjautuessa vaihdoimme joka päiväisen siivouksen drinkkilippuihin. Ymmärrän toki, että pyyheliinojen jokapäiväistä pesua voi välttää, mutta en ihan ymmärrä, miten huoneen imuroimatta jättäminen ja roskiksien tyhjentäminen edistää ympäristöystävällisyyttä. Todellinen ongelma oli kuitenkin se, että WC:n roskis oli tyhjentämättä edellisten asukkaiden jäljiltä. Kävin tästä mainitsemassa vastaanotossa, työntekijä kirjasi asian paperille ja lupasi roskiksen tyhjennyksen seuraavana päivänä. Missään vaiheessa roskista ei käyty tyhjentämässä. Uloskirjautuessa mainitsin tästä, ja henkilökunnan asenne oli jotenkin todella nuiva, että aijaa, sori ja kiireellä seuraavaa asiakasta palvelemaan. Jäi vähän epäarvostettu olo, varsinkin, kun julisteissa hotelli penää 5 tähden arvosteluja, ja että jos on 4, niin kerro meille, että voidaan parantaa asiaa. Muuten kaikki ihan ok, aamiainen oli hyvä ja hotelli miellyttävästi ison areenan vieressä, keikkamatkalla kun oltiin."

"Very pleasant and comfy room with perfect location if you are going to see a show at Ziggo Dome. Bed was huge, and the room and Hotel generally stylish, clean and modern. Staff were friendly. Shortcomings: sound isolation of toilet room is poor so this might be awkward for eg couples. Shower is also a bit odd and it took a while to understand how it functions. You just have to wait to get warm enough water. Also in bed we would have preferred two blankets in stead of one huge one. The surroundings of the venue can be packed, noisy and restless when hundreds of people arrive or leave the Ziggo Dome. Finally, breakfast was 22 euros / person, which was too much so we did not take it. There’s however eg market and Starbucks nearby. I would stay here again if I went for a show ar Ziggo Dome."

"Rooms were clean and in good condition. Staff friendly and breakfast good."

" Toimiva kokonaisuus, hyvät kulkuyhteydet, siisti, hiljainen . Hyvä Aamiainen. Huone kompakti.. KaipasinTavaroilla lisäkoukkuja, tai hyllytilaa. Naapuritaloon suora näkyvyys häiritsi, ikkuna kalvot tulisi tarpeeseen. "

"Room was very cold. Shower was hard use. Water in shower was try that my skin hurt very badly without cream. Hotel looks picture better than really are. Staff are unfriendly expect restaurant. One day I ask towel reception. Young dark girl promise spring to towel 5min. Take more than 30min and have to go ask again. :( Bed are good to make love, but very hard to sleep. "

"Otherwise ok hotel, however a bit toi close to the church bells, which I heard every hour during the night. Luckily, the room had earplugs :)"

"What a great place were my first thoughts when stepping in, and it stuck for the whole stay. Brakfast was fresh and with variety. Evening restaurant personnel was friendly and we got our beers and those deepfried bitterbollen quickly. The bitterbollen were excellent! Room was super clean and cozy. Only minus I had to give because some in the reception staff didn't bother to say hello or even smile back, not everyone but some. I will visit again nonetheless."