North Olmsted Hotellit

”Bagels were hard, had to ask to have our room re cleaned, staff hung up as if they were in a rush. No towels in pool area. ”

”Very clean room and friendly staff. ”

”I had a wonderful experience staying at Sonesta Suites. The staff truly made the visit memorable—they were incredibly friendly, welcoming, and always ready to help with anything I needed. From check-in to check-out, everyone went out of their way to ensure I was comfortable and taken care of. It’s clear that customer service is a top priority here. I would absolutely stay again and highly recommend it to anyone looking for a comfortable stay with exceptional, helpful staff.”

”It was ok”

”Clean room”

”We chose this hotel because they offered a free shuttle to the airport (CLE), and we could park our car in their lot while away. Hotel is nice, however, we needed to make use of the sofa bed dnd it was not equipped with linens. No extra linens in closet, either. The room phone would not work to contact the front desk, so my husband had to walk down to the front desk to ask for the linens. This was later into the evening. Our flight was leaving at 6:00 the next morning, So we needed to get to...

”Ended up arriving in the middle of the night due to late start for my travel itinerary. Woman at the front desk was very nice and worked quickly to check me in so I could get to sleep right away. Other family members have stayed here previously so would recommend. ”

”Clean room. Breakfast was good. Parking was easy. Perfect for a quick trip”

”.”

”Excelente ”

”It was nice and clean with a convenient airport shuttle.”

”Only person who spoke English was person at desk. No one check on morning breakfast to make sure everything was okay. Didn't put toilet paper & towels in downstairs restrooms for at least a day after being told. Windows really needed cleaning. Tub faucet was loose. ”

”When walked in room floors were wet. Was nonsmoking room but smelled like smoke. Bathroom had mold. Sheets had stains!!!! Loud party going on most of night. ”

”There is a distinct odor near room 427. The bathroom floor-sticky. There was no blanket or duvet on the bed. There were iil fitting sheets. When we asked over and over again for a blanket we were told: be right up and also on other occasions that there are none. The filter in the bathroom doesn’t function and is an excellent dust collector. The bathroom mirror had two burned out lights. This was not the room I reserved. Worst room ever. Get it together. Be better. Families go there and deserve...

”Staff were very friendly. Had 24 hour breakfast room open which was convenient for families. ”

”Staff could not have been more helpful! Room was extremely clean and spacious!”

”Was good”

”Nice staff”