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Arvostelut: Jay Peak Resort

3 out of 5
Jay Peak Resort
830 Jay Peak Road, North Troy, VT

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 419 kautta 877 arvostelua" "
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Arvosana 6 - OK. 101 kautta 877 arvostelua" "
Arvosana 4 - Huono. 55 kautta 877 arvostelua" "
Arvosana 2 - Hirveä. 37 kautta 877 arvostelua" "

8,8/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,6/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

10/10 Loistava

Nick

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Wished the waterpark tickets were included or at least an option to add on Expedia
Yöpyi 2 yötä maaliskuussa 2023
The Reservations Team vastasi 3.5.2024
Thank you for your review. We agree unfortunately it is not an option for us with them. So happy to see that you enjoyed your stay.

10/10 Loistava

Rebecca

Matkusti perheen kanssa
Hyvää: Siisteys ja palvelut/mukavuudet
Awesome place for the family
Yöpyi 2 yötä huhtikuussa 2024
The Reservations Team vastasi 3.5.2024
Thank you for your review we can't wait to welcome you back again.

2/10 Hirveä

Stoyan

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 1 yön huhtikuussa 2024
Brittney vastasi 23.4.2024
We are sad to see you did not enjoy your stay. We value our guests and their opinions. Would you mind sharing over what made your stay subpar so we can address that?

8/10 Hyvä

Jean-Francois

Hyvää: Majoituspaikan kunto ja tilat
Yöpyi 2 yötä huhtikuussa 2024
Brittney vastasi 23.4.2024
Thank you for your review. We hope you enjoyed your stay!

4/10 Huono

Yuzhen

We reserved an apartment in the hotel but they gave us a cottage, very small service,
Yöpyi 2 yötä huhtikuussa 2024
Jay Peak Reservations vastasi 21.4.2024
Hello Your reservation was for a one bedroom cottage, you did not book a room at one of our hotels. Sorry for any confusion.

10/10 Loistava

Brian, Milton

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Staff was great. Having the dinning area on site was a plus
Yöpyi 1 yön tammikuussa 2024
Brittney vastasi 23.4.2024
Thank you for your review. We are glad you enjoyed your stay!

8/10 Hyvä

Christie

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Water park small
Yöpyi 2 yötä huhtikuussa 2024
Brittney vastasi 16.4.2024
Thank you for your review. We hope you enjoyed your stay!

10/10 Loistava

Mike

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Love j peak great place!
Yöpyi 3 yötä huhtikuussa 2024
Brittney vastasi 9.4.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

Trang Janet

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Well maintained and beautiful winter resort. Friendly staff and shuttle service was convenient.
Yöpyi 2 yötä maaliskuussa 2024
Brittney vastasi 9.4.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

Tina

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Everything was excellent. only suggestion is more tables in the pool area.
Yöpyi 1 yön maaliskuussa 2024
The Reservations Team vastasi 1.4.2024
Thank you for your review. We can't wait to welcome you back again.

10/10 Loistava

RODNEY, Ottawa

Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
All around out stay was excellent. The staff were helpful, and the hotel is located right on the mountain so it’s ski in and out. The onsite restaurants are also quite good. One issue one of the nights with noise around and above our floor (basically noise proofing is not great and we had really loud neighbours) but it wasn’t bad enough to wreck our stay.
Yöpyi 2 yötä maaliskuussa 2024
The Reservations Team vastasi 1.4.2024
Thank you for your review. We appreciate your feedback. We look forward to seeing you again.

10/10 Loistava

Carmine

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great food at Howie’s and great service from employees at the Pump House, Shuttle service, and hotel.
Yöpyi 2 yötä maaliskuussa 2024
Brittney vastasi 12.3.2024
Thank you for the review. We are glad you enjoyed your stay!

2/10 Hirveä

lakhdar

Huonoa: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was not cleaned for 5 days. Just disappointed: reason they stopped cleaning since Covid.
Yöpyi 5 yötä maaliskuussa 2024
The Reservations Team vastasi 1.4.2024
We no longer offer maid services during the stay. You can always call the desk if you any needs or requests during your stay. We are sorry to see this is what caused you to leave a poor review. Please feel free to reach out directly if you would like to discuss further.

6/10 OK

Katy, quebec

Hyvää: Siisteys ja henkilökunta ja palvelu
Yöpyi 3 yötä maaliskuussa 2024
Brittney vastasi 7.3.2024
Thank you for your review.

8/10 Hyvä

Nichole

Yöpyi 1 yön maaliskuussa 2024
The Reservations Team vastasi 1.4.2024
Thank you for your review. We are happy to see you enjoyed your stay.

10/10 Loistava

Catherine

Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Lieu magnifique. Vive le ski
Yöpyi 2 yötä helmikuussa 2024
Jay Peak Resort vastasi 3.3.2024
Thank you for your review

10/10 Loistava

Stacey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The best to visit in the winter months.
Yöpyi 2 yötä helmikuussa 2024
Jay Peak Reservations vastasi 3.3.2024
Thank you for your review.

10/10 Loistava

Kenneth

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
👍
Yöpyi 2 yötä helmikuussa 2024
Jay Peak Reservations vastasi 3.3.2024
Thank you for your review.

10/10 Loistava

Tara

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Place was awesome
Yöpyi 4 yötä helmikuussa 2024
Jay Peak Resort vastasi 3.3.2024
Thank you for your review we are so glad you enjoyed your stay.

10/10 Loistava

Alex

Yöpyi 3 yötä helmikuussa 2024
The Reservations Team vastasi 1.4.2024
Thank you for your review. We can't wait to welcome you back again.

8/10 Hyvä

Donald

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön helmikuussa 2024
Jay Peak Resort vastasi 3.3.2024
Thank you for your Review

10/10 Loistava

Jessica

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Our trip to Jay Peak was awesome! Our kids (7 and 10 years old) loved it just as much as we did. We stayed at the Stateside Hotel. It is right across from Clips & Reels, which I can’t recommend highly enough. As a hotel guest, we got to see The Little Mermaid for free in their theater and another night we went back to climb and do the ropes course. It’s not a huge place, but it was incredibly fun (and challenging) for all 4 of us. We also spent a day at the waterpark - which is a must see if you’re going to Jay Peak. It’s connected to an arcade where we spent lots of time too. Skiing conditions were great. Housekeeping doesn’t come in, so we had to ask for more TP and new towels. While that was surprising, it wasn’t a dealbreaker for us. Will definitely be going back.
Yöpyi 6 yötä helmikuussa 2024
Jay Peak Resort vastasi 3.3.2024
We are so excited to hear that you enjoyed all of Jay Peak (Except the Ice haus but maybe next time) We love hearing about your stay. Thank you for your review.

4/10 Huono

Joel

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu
Huonoa: Siisteys
We had a great time at the Stateside Lodge. Unfortunately, I woke up with 5 bites that appear to be from bed bugs. I inquired at the front desk if there had been other reports and the gentleman told me that there had not. We wouldn’t stay there again because of it but the ski hills are great.
Yöpyi 2 yötä helmikuussa 2024
Brittney vastasi 21.2.2024
We are sorry to hear about your experience. If you would like to reach out directly we would like to hear details and speak to you to take care of your concerns.

6/10 OK

Vicky

Huonoa: Siisteys
Yöpyi 3 yötä helmikuussa 2024
Jay Peak Resort vastasi 3.3.2024
Thank you for your review. If you would like to reach out tell us about what we could have done differently please feel free to do so.

10/10 Loistava

Harry

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I like it
Yöpyi 3 yötä helmikuussa 2024
Brittney vastasi 13.2.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

Hyunrae

Yöpyi 2 yötä helmikuussa 2024
Brittney vastasi 13.2.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

Patrick

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Good
Yöpyi 1 yön helmikuussa 2024
Brittney vastasi 13.2.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

Lindsey

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
It was perfect!! We just wish the resort had more gluten free dining options (literally pizza only) water pressure in shower was awful. But everything else was 10/10!!!!
Yöpyi 2 yötä helmikuussa 2024
Brittney vastasi 8.2.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

Deneiges

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä helmikuussa 2024
Brittney vastasi 6.2.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

Karlene

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Nice family weekend getaway with something for everyone
Yöpyi 1 yön tammikuussa 2024
Brittney vastasi 28.1.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

Jose

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Excellent
Yöpyi 2 yötä tammikuussa 2024
Brittney vastasi 28.1.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

Janice

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This was a spectacular resort... enjoyed very much .. Definitely will come back
Brittney vastasi 28.1.2024
Thank you for your review. We look forward to seeing you again.

8/10 Hyvä

Steven

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Ski Stay
Nice 1-bedroom condo. Would like to have a TV in bedroom, but not end of world. Everything is close by and convenient
Yöpyi 3 yötä tammikuussa 2024
Brittney vastasi 28.1.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

Jeanine

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Very clean and quiet. Just the right space for what we needed.
Yöpyi 2 yötä tammikuussa 2024
Brittney vastasi 16.1.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

Susan

Yöpyi 4 yötä tammikuussa 2024
Brittney vastasi 16.1.2024
Thank you for your review.

4/10 Huono

David

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja huoneen mukavuus
Conditions of the place don’t match with the money spend
Yöpyi 6 yötä joulukuussa 2023
Brittney vastasi 16.1.2024
Thank you for your review. We are sorry you did not enjoy your stay.

10/10 Loistava

Benjamin

Matkusti perheen kanssa, Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location, plenty of room for my 2 small kids, my wife and I. Plan on booking at that location again due to the lower cost, central location, privacy and good parking.
Yöpyi 2 yötä joulukuussa 2023
Brittney vastasi 16.1.2024
Thank you for your review. We are glad you enjoyed your stay!

10/10 Loistava

David

Yöpyi 2 yötä tammikuussa 2024
Brittney vastasi 16.1.2024
Thank you for your review.

8/10 Hyvä

Haiwen

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä joulukuussa 2023
Brittney vastasi 16.1.2024
Thank you for your review. We are sorry you did not enjoy your stay more.

4/10 Huono

Yael

Yöpyi 6 yötä joulukuussa 2023
Brittney vastasi 16.1.2024
Thank you for your review. We are sorry you did not enjoy your stay more.

10/10 Loistava

Maya

Yöpyi 7 yötä joulukuussa 2023
Brittney vastasi 1.2.2024
Thank you for your review. We are glad you enjoyed your stay!

8/10 Hyvä

Jingjing

Yöpyi 2 yötä joulukuussa 2023
The Reservations Team vastasi 1.1.2024
Thank you for your review.

6/10 OK

Nadezhda, Mystic

Yöpyi 1 yön joulukuussa 2023
Jay Peak Reservations vastasi 21.12.2023
Thank you for your review

8/10 Hyvä

Ruthy

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
it was great having breakfast included and being right on the hill at stateside, the shower had very bad pressure and the building is old and dated. the staff were very sweet and accommodating. the building and rooms need an upgrade.
Yöpyi 1 yön joulukuussa 2023
The Reservations Team vastasi 12.12.2023
Thank you for your reveiw. We will look into your suggestions.

10/10 Loistava

Jean-Sebastien

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Super
Yöpyi 2 yötä joulukuussa 2023
The Reservations Team vastasi 12.12.2023
Thank you for your review.

10/10 Loistava

Blazej

Matkusti pienten lasten kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Had a blast with our family at the water park during Thanksgiving weekend. Place was very nice. We are coming back for sure.
Yöpyi 4 yötä marraskuussa 2023
The Reservations Team vastasi 12.12.2023
We are so pleased you enjoyed your stay with us. We look forward to welcoming you back again.

8/10 Hyvä

Grant

Matkusti perheen kanssa
Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
This property was great, I would go back again, but it could have been cleaner...dishes from previous guest were still in dishwasher, their check in cards still there, there were some dead flys in living area...I get it's off season but still...other than that was perfect for what we needed.
Yöpyi 2 yötä marraskuussa 2023
The Reservations Team vastasi 28.11.2023
Thank you for your feedback we will be sure to share with your housekeeping team so that they can look into this issue. We are so pleased you enjoyed your stay otherwise.

10/10 Loistava

Karolina

Hyvää: Henkilökunta ja palvelu
We go there every year but this year the place was just dirty, dirty cups in the kitchen the amount of dirt on the ceiling fan was just horrible. We love the place but this year we were just disappointed.
Yöpyi 2 yötä marraskuussa 2023
The Reservations Team vastasi 28.11.2023
Thank you for your feedback, we appreciate your honesty we will be sure to share this with our housekeeping team so that they can work better at these kinds of things. We look forward to welcoming you back again and a better experience.

2/10 Hirveä

Sarah

Matkusti perheen kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Worst Stay
The room we stayed in was two floors-this was not what was described when I scheduled my stay. As a disabled person having to walk up and down narrow stairs with a loose handrail was terrifying and also excruciatingly painful. The sheets, blankets, towels all had hair on them from various people-that was disgusting. The bed was so uncomfortable I ended up throwing my back out. The stairs outside our cottage place were uneven and moved when stepped on. They were not secure at all. The bathroom shower had barely any water pressure and the toilet was wobbly when my 9 y/o sat on it. Lastly, there were tons of hidden fees. I was told I’d only be charged $62 for resort fees-I ended up being charged $282.36. I had already paid over $300 for my two night stay. This is ridiculous, and I did not have any perks with my stay such as water park tickets. Overall, this was the worst “hotel” I had ever stayed at. I will not recommend this place to anyone.
Yöpyi 2 yötä marraskuussa 2023
Jay Peak Reservations vastasi 21.11.2023
Sarah, Thank you for letting us know how unhappy you are. Unfortunately when booking indirectly for the resort packages are not available. The unit is described as multi level we apologize if you didn't notice then when you booked via the online site you booked with. I do see that you were only charged for the resort fee so I am unsure what other fees you are referring to. I will be sure to pass along your thoughts on the bedding and sheets and have someone look into your issues with the railing and outside stairs. Please always be sure to reach out to the front desk anytime you have issues with a unit upon arrival. Unfortunately, these units are not ADA compatible which is why they are not listed this way, we do have ADA units at the the resort should you ever decide to come back I would recommend reaching out directly so that we can get you into a unit that would better suit your needs. Please feel free to reach out to the resort directly should you like to discuss your stay further.

10/10 Loistava

Rob

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Hockey in Jay 11-17/11-19
Had a hockey tournament at the Ice Haus this past weekend. Booked throught Hotel.com and had a great rate. The cottage was very clean and plenty of room. Didn't have time to bring food so ate at the Foundry Pub and Grill. the food was amazing. All the kids had a great time in the Pump house. One thing I did notice in the cottage was there are no updated USB ports any place in througout. Make sure you bring a charging block. Will be back again.
Yöpyi 2 yötä marraskuussa 2023
The Reservations Team vastasi 21.11.2023
Thank you for review we are so pleased to see you enjoyed your stay. We hope your team did well in the tournament! We look forward to welcoming you back again.