Kylpylähotellit - Northampton, Englanti

”This hotel turned out to be quite deceiving. From the outside it looked grand when you walk up to it, but in reality it was tired with a 70s/80s building on the side which is where we stayed. Branded as a spa hotel, the spa side was tiny, old and very dated. The pool was very small, the jacuzzi wasnt working and empty. The sauna was tiny, with a door that was hanging off the hinges and had scraped the floor. In the changing room, very few of the lockers worked. The room we had was very small...

”No bar and restaurant which was advised after booking but before check in. Tv not working (despite looking brand new), phone in room not working, WiFi terrible but a lovely setting. Just felt a bit odd with no amenities. Just ordered a food delivery and had an early night… wish I’d taken a book to read!”

”Excellent stay - nice decor, very comfortable, friendly helpful staff, good breakfast. ”

”Rooms are so ridiculously outdated. Broken furniture and marks everywhere. Staff not interested and barely acknowledged us it was almost like we were not good enough to stay there. Didn't ask if we wanted dinner or breakfast or even if our stay was ok on checkout. Unfriendly staff at the bar. Main areas seemed fine did not use any facilities decided against giving them any further money after the way we were treated. Beautiful from the exterior but that's about it!”

”The building has an extensive history and is an architectural marvel. The room was spacious and well appointed. Dinner was exquisite. The grounds were immaculately kept and the surrounding land was a picture of pastoral beauty. The pool and sauna were relaxing and we had them all to ourselves. It was a wonderful place to celebrate our anniversary.”