Best Western – Northwest Rochester, New York

”We didn't stay because Expedia canceled our reservation without notice. Not a text. Not a call. Not an email. There was a slight problem with our credit card, and it was supposed to be charged upon arrival. It was charged much earlier, it didn't go through, they canceled the reservation. I settled the issue before we left home and it was resolved. My sons and I traveled from 2 hours away to be close by a Rochester high school for an ACT test that was not being offered in our area, and they...

”Business trip for husband. I went along. The pro comfortable bed. Cons-shower was awful the floor ended up wet every time you showered because shower curtain was too shortfor shower. Dangerous & had to sop up floor every time. Two nights too long. We did not want maid service hung privacy on door outside. Upon return last day I walked in room just having feeling someone had been in our room. Sure enough someone stole my very expensive pain reliever for my foot that was next to bed. I had foot...

”Perfect for a one night stay. Clean, comfortable bed and free breakfast.”