Northwest Rochester Hotellit

”The first room was a disaster. Housekeeping left window open trying to let the smell of piss and animal feces air out. We thought we smelled a odor. Closed the window came back later definitely was a odor. Housekeeping definitely didn't clean the room. Changed rooms at midnight after we came back from a comedy show, no issues after. ”

”Room was really small. Sofa was dirty, had plenty of spots on it. Comforter had spots as well. ”

”Yes”

”The shower looked like it needed some work.”

”Hospitality ”

”very clean”

”The place was really quiet. That was a plus. The only thing that cought my attention was that the hallway floors and stairs where dirty. The stairwell had trash bags the same ones since i stayed thier the 5 days. The lady in front desk never got her name but had a heart chain she was amazing, friendly very atentive. ”

”Room was quite small and with 2 weeks of luggage to store, we ended up cramped!!!”

”Quiet comfortable room”

”Service”

”Awesome complimentary breakfast 😋 👌 ”

”The room and hotel were clean and the bed comfortable. It's outdated and the bedside plugs did not work which was annoyance trying to charge devices. ”

”Yes property was good for pets ty for the pet convience”

”It was great!”

”The staff was rude and gave zero direction they act like I was bothering them to ask where my room was even at I was misled about breakfast until after I checked in I was charged a deposit that I was not told about the room was dirty. the sheets was dirty. The whole entire hotel smelled of smoke. It was an absolute letdown to stay at this hotel.”

”The ladies at the front desk were very friendly. I heard a few planes but it wasn’t bothersome. I had a king bed room and it was very spacious and clean. ”

”Excellent presentation, amenities and staff”