First off, my 4year old son got in the pool and got his toe injured and bloodied with a nail in the pool, coz they were installing a bridge for the pool in the middle of the day, so no safety there. Second off there were roaches in our room and the sink and the knobs were in awful shape. Third off none of the specialty restaurant were up to the task with a below par food, and the main buffet with limited food and mostly low quality food. Finally, shortage of bottled water, as every room was limited to four small bottles per day, in that hot and humid weather. We complained to the manager about everything that I mentioned above, but in return he answered that we picked a wrong season to travel to this hotel, how stupid is that answer!!! and finally at the end, this property does not even deserve a star, coz we have been to a lot of hotels around the world and by far this was the WORST.