”There was no coffee maker blow dryer was tore up no no clock radio set an alarm no phone to call the front desk no safe in room to lock valuables no drawers in room to put clothes in no hangers to hang clothes on sheets for dirty when we got there took a couple hours to get them to change them. We finally changed rooms but none of those amenities were there either although I did get a working blow dryer after three tries. The room and the hotel was a lot shavier than I thought it would be. The...
”Apparently there is a 15 minute rule. So if you check in and don't make it back to the front within 15 minutes, you can't get a refund. So we were forced to pay for the night we didn't even stay there.
Room was terrible but service we received was even worse.
Room smelled like mildew and Marijuana but we were called "crazy" because "it's a non smoking room". Dirt in the beds, ceiling falling in, spiders UNDER the mattress.
When I went to the service desk to ask for a refund so I could...
”Get rid of the rug the are on old. They were having a issue with the sewer. It smelled bad.
But that's out of the staffs control. Overall 4.7 out of ten”