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Arvostelut: Hotel Haus am See Self Check-in

3 out of 5
Hotel Haus am See Self Check-in
Obertraun 169, Obertraun, Oberösterreich

Arvostelut

8,2

Erittäin hyvä

Arvosana 10 - Loistava. 141 kautta 290 arvostelua" "
Arvosana 8 - Hyvä. 84 kautta 290 arvostelua" "
Arvosana 6 - OK. 26 kautta 290 arvostelua" "
Arvosana 4 - Huono. 17 kautta 290 arvostelua" "
Arvosana 2 - Hirveä. 22 kautta 290 arvostelua" "

8,8/10

Siisteys

8,2/10

Henkilökunta ja palvelu

7,4/10

Palvelut/mukavuudet

8,2/10

Majoituspaikan kunto ja tilat

8,8/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Aakif

Yöpyi 1 yön lokakuussa 2023

8/10 Hyvä

Niko

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Better than pictures show!
Stayed one night and the hotel was perfect for the purpose. By the time of booking, I wasn't sure what's the condition of the hotel but all my worries turned out to be unnecessary. Rooms and facilities are much more modern and clean than the pictures show. Location is just lovely. Calm enough but still close to many attractions, outdoor activities and the town of Hallstatt. Staff was friendly and caring, and willing to give you any information of the surroundings you might need. Overall it is a lovely place that I can highly recommend to anyone!
Yöpyi 1 yön heinäkuussa 2020
Hotel Haus am See vastasi 19.8.2020
thanks for your stay and given review

10/10 Loistava

Weican

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great location
Yöpyi 2 yötä toukokuussa 2024
haus am see vastasi 19.5.2024
thanks for your stay and given review

10/10 Loistava

SARA GABRIELA

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lindo lugar para estar, muy agradables alrededores
Yöpyi 1 yön huhtikuussa 2024
haus am see vastasi 24.5.2024
thank you

10/10 Loistava

Carlos

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The cleanest property in my experience. Charming hotel in a fantastic town with lake and Mountain Views.
Yöpyi 1 yön toukokuussa 2024
haus am see vastasi 19.5.2024
thanks for yur stay and your kindness. we are happy about your given review !

8/10 Hyvä

SARA GABRIELA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024
haus am see vastasi 19.5.2024
thanks for your stay

10/10 Loistava

Maxime

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good place with a realy good view!
Yöpyi 1 yön toukokuussa 2024
Haus am See vastasi 24.5.2024
thank you !

10/10 Loistava

Krishna, Beaverton

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Ok
Yöpyi 1 yön toukokuussa 2024
haus am see vastasi 19.5.2024
thanks for your stay and given review

10/10 Loistava

toby, buda

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
rather good for the money no traffic quite easy to walk around and the air is clean, you can not see it. only problem is lack of various resturants, there were two but Hallstatt is 3 miles away and full of any thing you may want to eat
Yöpyi 3 yötä huhtikuussa 2024
haus am see vastasi 19.5.2024
thanks for your stay and given review

10/10 Loistava

Amanda

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
The room was very clean and quiet with a stunning lake view. The staff was helpful when I had question about checking in. It’s a good place nearby to stay when visiting Hallstatt.
Yöpyi 1 yön huhtikuussa 2024
haus am see vastasi 19.5.2024
thanks for your stay and given review

10/10 Loistava

Stephen

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very comfortable and clean place to stay that is right on the lake next to the park. Beautiful place to take walks around the lake.
Yöpyi 1 yön huhtikuussa 2024
haus am see vastasi 19.5.2024
thanks for your stay and given review

10/10 Loistava

Huiping

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä maaliskuussa 2024
Haus am See vastasi 6.4.2024
vielen Dank !

10/10 Loistava

Alex

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Situated on Lake Hallstatt with great views of the lake and surround area. Has great access to all transportation to Hallstatt, being right next to to dock and bus station and a scenic 3 mile walk around the lake. This hotel is located next to the Obertraun train station. More calm and less hectic than Hallstatt itself, which is great as Hallstatt is just a quick boat or bus ride away. Staff was very friendly and breakfast was great. Rooms were very clean and a great perk with the balcony. The lakeside patio was an amazing addition to this hotel. Only lower than 5 star rating was the surrounding area which had limited food options...but again, worth is since the area was less crazy with tourists and Hallstatt is easy to get to. Lastly, the price of this place for being right on the lake is unbeatable. Will be staying here again.
haus am see vastasi 2.3.2024
thanks for your stay and given review

10/10 Loistava

Jennifer

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Very Nice Property. Clean room, Nice View of the Lake, Great Service
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Tsz Kwan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Awesome Stay!!!
the hotel room is equipped with very beautiful lake view. the washroom is very clean. the staff is very helpful to share information around. definitely will come back again if go Hallstatt, recommend to everyone.
Yöpyi 1 yön lokakuussa 2023

8/10 Hyvä

Kevin

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Hotel was clean, had great views of Hallstat which is primarily why so may stay in these 2 small towns, staff were very accommodating and allowed me to do a convenient after hrs check in. Also, had a great breakfast with lots to choose from. Price was very reasonable and would highly recommend this hotel as it sits right up against the lake and you can see Hallstat back in the distance. It’s only like a 10min drive over to Hallstat. Safe the money as Hallstat prices have really escalated and this hotel is very reasonable which includes breakfast. Enjoy and safe travels

8/10 Hyvä

Arturo

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Lovely and beautiful place.
Yöpyi 1 yön lokakuussa 2023

4/10 Huono

Laszlo

Matkusti perheen kanssa
Huonoa: Henkilökunta ja palvelu ja palvelut/mukavuudet
The staff was unhelpful and not exactly courteous. We had no front desk when we checked in. The hotel next to us was better with a helpful front desk and helped us out with information. I would not go back to our hotel again
Yöpyi 1 yön lokakuussa 2023
Haus am See vastasi 19.10.2023
we are wondering about your given review. we give detailed information to each desk. we offered a self check in for you with detailed information. probably you did regard your e-mail. we apologize for inconvenience

10/10 Loistava

Yi Hui

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
房間簡單乾淨,窗外陽台可以看到湖景很漂亮也很寧靜,自助Check in很順利,在這裡住的感受很舒服。
Yöpyi 1 yön lokakuussa 2023

10/10 Loistava

Alberto

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Best option to visit surroundings
We were received in a very polite and efficient manner. With early check in. They gave us one of the best rooms in the Hotel, with incredible view and balcony. Thank you. Many activities to do in the surroundings, and easy to rent bikes, e bikes, kayaks, etc. Instead of staying in Hallstatt, stay here and row, paddle or bike to the city infront.
Yöpyi 2 yötä syyskuussa 2023

10/10 Loistava

Chad

Hyvää: Siisteys, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä syyskuussa 2023

10/10 Loistava

Diane

Matkusti perheen kanssa
Hyvää: Siisteys
Excellent access to ferry to Hallstatt.
Yöpyi 1 yön syyskuussa 2023

8/10 Hyvä

Afsana

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Not providing extra bedding, like for 2 person 2 pilows. Just minimum. Front desk person was very helpful. Breakfast was with minimum items over priced and the land lady was just observing.
Yöpyi 2 yötä syyskuussa 2023
haus am see vastasi 28.9.2023
you are a liar ! you tried to steal breakfast inside your pocket. all items has been provided ! we were providing fantastic breakfast buffet.

10/10 Loistava

Soohyun

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
정말 풍경이 대단합니다~아침저녁으로 아름다운 호수뷰를 편하게 즐길 수 있었어요~~
Yöpyi 1 yön syyskuussa 2023

4/10 Huono

Alexandre

Yöpyi 1 yön syyskuussa 2023

8/10 Hyvä

Kazuhisa

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

howard, FORT LEE

Yöpyi 1 yön syyskuussa 2023

2/10 Hirveä

Karl

Matkusti kumppanin kanssa
Huonoa: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I arrived at the property to find no one there and unable to check in. Finally another guest happened to walk by and showed me how to check myself in. This was 6:30pm and there was absolutely no staff. Not only was there no staff, the place was completely locked up.I made a reservation at this place because I wanted to enjoy the beautiful terrace on the lake but unfortunately it was closed with no access. The restaurant and bar was already closed too. At 6:30pm! Not only that, the vending machines were completely empty. Only thing to drink at that time was out of the bathroom faucet. Another important thing to know is there is very little around this hotel. The only place nearby to get a drink or something to eat closes at 8pm. This place has mediocre reviews for a reason. Take your chances some where else.
Yöpyi 2 yötä kesäkuussa 2023
haus am see vastasi 20.9.2023
yours guest ! thanks for your stay. we are wondering about your documentation. according our records you did not arrive within check in time. you got a message from the proberty for to check in by yourself. We were providing a key box to check in by yourself. for your better organisation we recommend to read your mail account before you complain about your missing time management.

10/10 Loistava

Mara

Lovely accommodation with a good view
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

YOUNGDUK

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
good location and comfortable stay.
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Kit ying

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 1 yön syyskuussa 2023

6/10 OK

Joo Khai

Matkusti ryhmän kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu
No amenties inside the micro-room (e.g. no kattle and no cups). Toilet is tiny and unable to move around inside room and toilet. Staff services could be better. Parking is not free, and it costs Euro 13.50 per night. Buffet breakfast is on the high side.

10/10 Loistava

Samime Derya

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Olağanüstü! Amazing!
Sanırım bölgenin en güzel manzaralı oteli. Gerçekten hizmet ve servis kalitesi harika. Bir kere daha sadece bu otelde konaklamak ve dinlenmek için bile gidilebilir. Göl manzaralı odalardan birini tutmanızı özellikle tavsiye ederim. Kahvaltısı da olağanüstüydü!! Teşekkür ederiz.
Room with a view
Afteenoon
Morning
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Jorge A

Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Biravij

Yöpyi 1 yön syyskuussa 2023

8/10 Hyvä

Jean-François

Yöpyi 1 yön syyskuussa 2023

4/10 Huono

Tarkistettu asiakas

Huonoa: Henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Inconsistent hot water supply. (Turned on the tap for several minutes, still it was just warm not hot at all. Told the host about it and was told nothing could be done.) Disappointing breakfast for 20 Euro. Great coffee machine and lake view tho.
Yöpyi 2 yötä syyskuussa 2023

8/10 Hyvä

Jose

Matkusti kumppanin kanssa
Hyvää: Siisteys
Quiet place close to the lake. Small room. Not shelves in the bathroom for toiletries
Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Dona

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The room had everything that we required. A little small. However, it had everything a Hotel room normally has. The views from the room were outstanding. It was comforatble. It was clean. It was Quiet. It met all our requirements. Thank you.
Yöpyi 2 yötä elokuussa 2023

10/10 Loistava

Fernando

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Beautiful place and the view is amazing
Yöpyi 1 yön syyskuussa 2023

8/10 Hyvä

Ginny, Chicago

It’s far from Hallstatt (if you want to walk) and the ferry and train shut down early. There was no staff at night and breakfast was pricy. Hotel was clean safe and fairly quiet. Not sure it was worth $215 usd.
Yöpyi 1 yön syyskuussa 2023
haus am see vastasi 5.9.2023
yours 3 ladies ! thanks for your stayment at our lakeside proberty. if you read our terms & conditions you will recognize that we have no 24 hours service time. you were arriving at arround 6 pm incl. check in service by proberty stuff. our check in time is until 7 pm. for your booking your are responsible by yourself. gps position of proberty has been given to you in advance. you will reach Hallstatt by public transport (bus) within 8 minutes, by walking witin 50 minutes. last ship to Hallstatt is at 4.30 pm. you can return by public bus til 7 pm. later you can take a taxi which is 18 for 3 person. you made your reservation with a booking channel. 15 % comission 10 % extra comission as you are collecting points for your free stayment after 10 bookings. 3,5 % credit card fees for US virtual credit card. in total about 28,5 % fees for proberty. you complain about price ! this is more than strange ! you left proberty without payment parking fee for your US truck (US number plate). you complain about breakfast buffet fee of 20 which has been not taken by yourself. If you go to german / austrian / czeck supermarkt you should know prices. Sorry, probably you go shopping inside US super market on your air base (without vat). according data securtiy reason we did not mention your base. by regarding your given review and seriously if you regard our given service you got a great value !

8/10 Hyvä

Langley

Yöpyi 1 yön syyskuussa 2023

10/10 Loistava

Anastasiya

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Great location! Great view! The room is very basic and small but clean. The staff is very friendly and helpful.
Yöpyi 1 yön elokuussa 2023

10/10 Loistava

Terry

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Wonderful location
Yöpyi 2 yötä elokuussa 2023
haus am see vastasi 3.9.2023
thanks for your stay and your wonderful review

10/10 Loistava

Susan

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
What an amazing location! Wish we were here longer!
Yöpyi 1 yön elokuussa 2023

4/10 Huono

Hiroyuki

Matkusti perheen kanssa
Hyvää: Siisteys
Huonoa: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
They claim a microwave oven to be a "prime family-friendly amenity." However, this claim is inaccurate as its usage is prohibited. When I requested hot water for making tea, the proprietor responded, "No tea, no hot water – no service. We exclusively provide breakfast." Furthermore, there were no cups present in the room, leaving us unable even to have a sip of water.
Yöpyi 1 yön elokuussa 2023
haus am see vastasi 29.8.2023
to prepare breakfast and eating inside room in not permitted ! we offered you breakfast at our proberty. this investment was not convenient for you. we removed microwave for public use as some guest destroyed it. if you want ot cook by yourself we recommend to rent an appartement and not a hotel room. for hygenic reason we offer flexible plastic mugs.which will be changed for next guest (hygenic reason). stone mugs will damage wash basin and floor by falling down. by the way ! at all destination where you found stone mugs we cogratulate for getting some problems afterwards, as they were not cleaned professional. your kind of low review is just small minded for missing a microwave. you denied to pay for hot water service. service has to be paid ! in our country we employ poeple that they can exist with thier family. for this service and for energy boiling water you have to pay,. we are not a social welfare company !

8/10 Hyvä

WILLIAM

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä elokuussa 2023
haus am see vastasi 25.8.2023
thanks for your stay

4/10 Huono

Rosani t luft

Yöpyi 1 yön elokuussa 2023
haus am see vastasi 25.8.2023
yours guest ! you made a reservation for double room mountain side. you were expecting lake side. you were providing a credit card which was not in service. you did not answer to your self check in mail which was transmitted to you. all in all your attitude is not convenient !

6/10 OK

Yuri

Yöpyi 1 yön elokuussa 2023
haus am see vastasi 24.8.2023
thanks for your stay !

6/10 OK

Kamila

Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
I would have given this property a 10/10 but their wifi never worked. I spent two nights, and both nights the wifi did not work. Otherwise, the hotel is walking distance to the train and bus stop. Make sure to bring cash for this city!
Yöpyi 2 yötä elokuussa 2023
haus am see vastasi 24.8.2023
we apologize for wifi system. we will improve within short time !