Majoituspaikan julkisivu

Arvostelut: Punto di Oro Residences

2.5 out of 5
Punto di Oro Residences
Tanki Leendert 121-K, Oranjestad

Arvostelut

8,0

Erittäin hyvä

Arvosana 10 - Loistava. 60 kautta 185 arvostelua" "
Arvosana 8 - Hyvä. 81 kautta 185 arvostelua" "
Arvosana 6 - OK. 23 kautta 185 arvostelua" "
Arvosana 4 - Huono. 11 kautta 185 arvostelua" "
Arvosana 2 - Hirveä. 10 kautta 185 arvostelua" "

8,2/10

Siisteys

8,2/10

Henkilökunta ja palvelu

7,6/10

Palvelut/mukavuudet

7,6/10

Majoituspaikan kunto ja tilat

7,6/10

Ympäristöystävällisyys

Arvostelut

2/10 Hirveä

Yvette

Huonoa: Majoituspaikan kunto ja tilat
Yöpyi 1 yön toukokuussa 2024

6/10 OK

seu-lai, willemstad

Yöpyi 5 yötä helmikuussa 2024

8/10 Hyvä

seu-lai, willemstad

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Budget and Family Friendly, located in a odd spot but is okay if you have a rental car. Small mini markets nearby
Yöpyi 10 yötä maaliskuussa 2024

8/10 Hyvä

Pier

Matkusti kumppanin kanssa
Hyvää: Majoituspaikan kunto ja tilat
The hosts are super hosts, any issue is resolved right away! Very friendly and easy to approach
Yöpyi 16 yötä maaliskuussa 2024
Front desk vastasi 26.4.2024
Thank you very much for your kind words, Pier. It was a pleasure hosting you.

8/10 Hyvä

Stephane

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Les plus: chambre fermée séparée et une autre pièce pour salon/salle à manger/cuisine. 2 climatisateurs séparées. Piscine nettoyée à chaque jour. Eau propre et limpide. Personnel: gentil, rapide et efficace. Hôtel en rénovation, donc esthétiquement ... Un peu loin de tout.
Yöpyi 12 yötä maaliskuussa 2024
Front desk vastasi 9.4.2024
Thank you for your review. We hope to welcome you back again once the renovations are complete.

10/10 Loistava

Jose

Liikematkailija
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
El citio es acogedor y seguro. Los empleados son atentos.
Yöpyi 4 yötä maaliskuussa 2024
Front desk vastasi 8.4.2024
Thank you for your review! we hope to welcome you back soon for another pleasant stay.

10/10 Loistava

Brian

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The hotel was really nice and well maintained and the management was really helpful and communicative. The onsite car rental was also great and very easy. Good location close to everything. Would stay again and highly recommend!
Yöpyi 6 yötä maaliskuussa 2024
Front desk vastasi 8.4.2024
"Thank you very much, Brian! We're happy to hear that you had a pleasant stay with us. It was a pleasure having you, and perhaps we'll see you again next time.

8/10 Hyvä

ERNESTO GINO

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Las personas muy amables
Yöpyi 9 yötä maaliskuussa 2024
Front desk vastasi 20.3.2024
Thank you very much! It was a pleasure having you.

10/10 Loistava

Ghivet

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Amazing service ,hotel apartments and sparkling clean units and pool area the owner is amazing and his son as well !!!we where 3 and different ages and loved it will go again ❤️
Yöpyi 4 yötä maaliskuussa 2024
Front desk vastasi 18.3.2024
Thank you very much, we are glad to hear that you enjoyed your stay with us. It was a pleasure having you!

6/10 OK

Richard

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Logement très sale
Yöpyi 7 yötä helmikuussa 2024

10/10 Loistava

Keith

Yöpyi 7 yötä helmikuussa 2024
Front desk vastasi 14.3.2024
Thank you for the review. It was a pleasure having you!

10/10 Loistava

Roberto

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Mejorar el agua de la picina por favor
Yöpyi 8 yötä tammikuussa 2024

4/10 Huono

dean

Matkusti ryhmän kanssa
Hyvää: Palvelut/mukavuudet
Property owner is a nice guy. But his son is an a..hole. The toilet was stuck and he asked me to go and unplug it toilet myself. I had to remind him I'm still a PAYING guest
Yöpyi 3 yötä helmikuussa 2024

4/10 Huono

Giulio

Yöpyi 1 yön helmikuussa 2024

8/10 Hyvä

Laura

Yöpyi 7 yötä helmikuussa 2024

6/10 OK

Wendy

Yöpyi 10 yötä tammikuussa 2024

6/10 OK

Leonardo

Huonoa: Siisteys ja majoituspaikan kunto ja tilat
Mal internet.
Yöpyi 4 yötä helmikuussa 2024

8/10 Hyvä

Mark

Matkusti kumppanin kanssa
Hyvää: Siisteys
Like that it is off the beaten path and has cooking facilities and a nice pool. Manager is always on site and works hard to address any issues that may arise.
Yöpyi 14 yötä tammikuussa 2024
Front desk vastasi 14.3.2024
Thank you for the review. It was a pleasure having you!

10/10 Loistava

juan david

Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 6 yötä tammikuussa 2024

8/10 Hyvä

Juan Sebastian

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
He was a good place and nice and quiet
Yöpyi 5 yötä joulukuussa 2023
Front desk vastasi 19.1.2024
Thank you, it was a pleasure having you.

8/10 Hyvä

Marsha s

Matkusti perheen kanssa
Hyvää: Siisteys ja majoituspaikan kunto ja tilat

10/10 Loistava

Robert Oliver

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä joulukuussa 2023

6/10 OK

ALTARIQ, Paramus

Matkusti kumppanin kanssa
Huonoa: Majoituspaikan kunto ja tilat
The property is ok at best. 1st you need a rental car wherever you stay on the island. The area around property look run down. The property itself is under renovation but our (4) days there we did not see any worker (as if they ran out of money). The room was clean (but a very hard bed) the website pictures of site needs to be updated. It loom like they are using pictures from grand opening
Yöpyi 3 yötä joulukuussa 2023

10/10 Loistava

Terrance

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Aljay

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
Yöpyi 2 yötä joulukuussa 2023

10/10 Loistava

Andreas

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 2 yötä marraskuussa 2023

8/10 Hyvä

Ramona

Yöpyi 4 yötä syyskuussa 2023
Punto di Oro Manager & Front desk staff vastasi 10.10.2023
Thank you, Ramona! We're delighted to hear you enjoyed your stay. We hope to welcome you back soon!

8/10 Hyvä

Shade

Yöpyi 6 yötä maaliskuussa 2023

8/10 Hyvä

Ernest

Yöpyi 11 yötä helmikuussa 2023

8/10 Hyvä

Roeland

Hyvää: Siisteys ja majoituspaikan kunto ja tilat
The apartment is basic and ok. The staff is friendly.
Yöpyi 2 yötä helmikuussa 2023

10/10 Loistava

juan carlos

Hyvää: Siisteys ja huoneen mukavuus
Excelente estadía
La estadía fue perfecta, muy buena atención y el sitio 10/10 la piscina súper limpia y sobre todo mucha seguridad
Yöpyi 4 yötä helmikuussa 2023

8/10 Hyvä

Mark

Matkusti kumppanin kanssa
Huonoa: Palvelut/mukavuudet
Nice to be able to cook rather than eat out all the time. Pool was nice and there was a nice grill and gazebo for us to use. Staff was friendly and nice.
Yöpyi 7 yötä helmikuussa 2023
Punto di Oro Manager & Front desk staff vastasi 10.10.2023
Thank you, Mark! We're glad you enjoyed the convenience of having a kitchen in your room and that you liked our pool, grill, and gazebo. We try our best to provide the best service.. we look forward to hosting you again!

8/10 Hyvä

Freddy

Yöpyi 1 yön tammikuussa 2023

8/10 Hyvä

Andreas

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 1 yön joulukuussa 2022
Staff Punto di Oro vastasi 5.12.2022
Thank you for stay and we hope to see you soon.

8/10 Hyvä

alfredo

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
hard to find need better indications, we love the place clean with all you need to make your stay perfect
Yöpyi 10 yötä marraskuussa 2022
Punto di Oro front desk staff vastasi 28.11.2022
We appreciate you staying with us. Have a wonderful week.

10/10 Loistava

alberto

Matkusti kumppanin kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Alles goed je moet auto huren ok
Yöpyi 14 yötä lokakuussa 2022
Punto di Oro front desk staff vastasi 25.10.2022
Hartelijk dank voor uw review. Het was fantastisch om u hier bij ons te hebben. We hopen u snel weer terug te zien. Groeten Erika

8/10 Hyvä

Roderick

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Good
Yöpyi 3 yötä lokakuussa 2022
Punto di Oro Manager & Front desk staff vastasi 25.10.2022
Thank you Roderick for rating us. We appreciate it. It was great having you and we are looking forward to see you back soon. Kind regards, Erika

10/10 Loistava

Rolin

Yöpyi 4 yötä lokakuussa 2022

8/10 Hyvä

Andreas

Matkusti ryhmän kanssa
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 4 yötä elokuussa 2022
Punto di Oro staff vastasi 31.8.2022
Dear Andreas, Thank you very much for rating us. We appreciate it. It was great having you. We hope to welcome you back.Kind regards,

6/10 OK

Nicolas

Matkusti perheen kanssa
unpleasant Vacation stay
we arrived the key was left inside the apartment ,First thing the glass doors going out the back had no lock, no hot water i ask they told me the boilers don't work . in 3 occasions had to kill 3 large ROACHES , on the second night of stay my daughter found a baby Lizard in her bed. we told them the last day she had no words out her mouth, will never stay there again .
Yöpyi 7 yötä heinäkuussa 2022

10/10 Loistava

pervaiz

Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Privacy
Yöpyi 4 yötä heinäkuussa 2022

10/10 Loistava

Jolanta

Hyvää: Siisteys ja huoneen mukavuus
Nice apartment
Very nice place. Big pool. Laundry on site. Spacious and comfortable apartment with separate bedroom . Fully equipped kitchen . Little bit far from the beach, but takes about 5-10 min with the car . Would definitely stay there again
Yöpyi 8 yötä heinäkuussa 2022
Punto di Oro front desk staff vastasi 14.7.2022
Dear Jolanta, Thank you very much for your review. We are happy that you had a good time. We are looking forward to having you back soon. Sunny Greetings,

4/10 Huono

Marc, Santa Cruz

Matkusti kumppanin kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The stay everything was great, but they need to improve to self check in.
Yöpyi 2 yötä kesäkuussa 2022
Punto di Oro staff vastasi 30.6.2022
Dear Marc, we are sorry to hear that and we will definitely work on this.

10/10 Loistava

Tarkistettu asiakas

Liikematkailija
Hyvää: Siisteys ja huoneen mukavuus
Yöpyi 5 yötä huhtikuussa 2022
Kris vastasi 27.4.2022
Thank you very much. We hope to see you soon. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

8/10 Hyvä

Samira

Matkusti perheen kanssa
Hyvää: Siisteys
The TV signal was terrible and it is absurd that they only give one key for an apartment with 4 adults, you cannot do this unless the reception is open 24 hours which is not the case
Yöpyi 4 yötä huhtikuussa 2022
Punto Di Oro Staff vastasi 26.4.2022
Thank you for taking the time to leave us such a great compliment. We appreciate your review for improving our services. Take care, be safe we hope to see you very soon!

2/10 Hirveä

Kenneth W

Matkusti pienten lasten kanssa
Huonoa: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
There was no coffee maker no ice maker 15 motorcycles parked in the pool area so of course there was no lounge chairs by the pool not as portrayed by Expedia pictures
Yöpyi 7 yötä maaliskuussa 2022
Punto di Oro staff vastasi 1.4.2022
Hi Kenneth, I’m sorry to hear that our staff wasn’t able to provide you with all the information. I will be sure to pass your feedback on, and we’ll work on improving every information's for our customer service in order to meet your expectations in the future. Thank you for taking the time out of your day to leave us a review! Take care and stay safe.

10/10 Loistava

Perfecto

Matkusti perheen kanssa
Hyvää: Palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Punto di Oro Hotel/Residences is great for a family on a budget. The area is safe, the staff is great. A big thank you to Kris from the front desk and to the owner Prakresh. This location is centrally located. The furtherest I had to drive was 30 minutes. To the main strip in Palm Beach it's just a 15 minute drive. Super convenient! Would definitely go back.
Yöpyi 6 yötä maaliskuussa 2022
Kris vastasi 29.3.2022
Thank you very much. And thanks so much for sharing your experience with us. We hope to see you soon. We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.

10/10 Loistava

john

Matkusti perheen kanssa
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great property! You just have to make sure you have a car. Staff is super and give you there all !!!!!
Yöpyi 21 yötä tammikuussa 2022
Dea vastasi 13.3.2022
Thank you John and Karen for staying with us. It was our pleasure hosting you both! Hopefully we see you both back soon! Stay safe and take care :)

8/10 Hyvä

David

Hyvää: Siisteys ja huoneen mukavuus
Punto di Oro Stay
The facilities and room were about what you would expect not staying on the resort and being an older property. Everything was clean and kept up. The main area pretty much looks like the pics that are put up. Very simple and quaint. We did find a broken toilet seat upon arrival which was fixed immediately. Staff was responsive and helpful. Only real downfall (maybe for some) was there was never any hot water...unless you wanted to wait until 2pm every day for showers. Other than that we enjoyed the stay. We are active people and did exploring but if we were to go back and just do more relaxation, we would probably look to do a resort that has many more amenities for that purpose.
Yöpyi 9 yötä joulukuussa 2021
Dea vastasi 14.1.2022
Hi David, thank you very much for your kind words! We hope you enjoyed your stay and the island of Aruba. Take care and stay safe and we hope to see you both back at Punto di Oro.

2/10 Hirveä

liliana

Matkusti perheen kanssa
Huonoa: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Horrible experience with receptionist at the lobby while checking in and checking out. His is John and he was impolite, not professional and so rude to me and my husband. He neither follow Aruba Covid protocols because he wasn’t wearing mask when we were wearing. He didn’t gays the printing from the Covid negative results to take to the airport because he was with other guess who came after us so he didn’t respect us at all. I am wondering if he did this because my husband and I we are Americans because he sent us outside to wait while 2 other guests who were not Americans were inside the office when we were before the. We feel discriminated by him because we are Americans, he was totally impolite with us.
Yöpyi 1 yön joulukuussa 2021
John vastasi 10.1.2022
I'm gonna take the time to respond to this public review because it is absolutely false. First of all it disappoints me to read such a review because it is not true. I was not rude or disrespectful to Liliana & her husband not once and not ever to other guests. You can't say I don't follow "Aruba Covid protocols" because we are working so we are not obligated to wear masks. We are also sitting behind a plastic curtain which creates a barrier between us and guests at the front desk. I did print the Covid results for Liliana & her husband, but they walked away due to their impatience. About the guest that you say came after you, he came BEFORE you to return a vehicle and I went outside to check the car and when I came back inside with him you guys had just entered the office. So yes, he was BEFORE you. Liliana's husband had started verbally attacking the other guest claiming that he "jumped the line". You can't claim that I did not respect you. It's actually the other way around; you did not respect me or the other guest. The reason I asked you to wait outside is because the office was filling up with people and you only had to wait for me to bring you your Covid test results so you had no urgent reason to be INSIDE the office. This has NOTHING to do with discrimination. I deal with all sorts of nationalities on a daily basis so my job requires me to be the OPPOSITE of discriminatory. I actually enjoy American culture as well as Latin culture and/or Dutch culture as I deal with these all day every day. My experience with these guests is that, unfortunately, they are very difficult and non-cooperative. Other guests who have witnessed their behavior would agree on this. I speak for all those who work in the service industry and have to deal with these type of guests who will try to tarnish your name and reputation because they themselves are difficult and have a big ego. To summarize I hope other front desk agents at wherever Liliana & husband might travel to in the future do not fall victim to these types of mistreatments. Other guests who I have dealt with will all disagree that I am disrespectful, impolite, discriminatory or whatever false label you guys may have given me.