Orchard Park Hotellit

”Good location on outskirts of the city.”

”Hotellilla oli kaksi kertaa palohälytys. Toinen oli 02:00 yöllä ja heräsin kesken unien palohälytykseen. Kerroin molemmilla kerroilla hotellin henkilökunnalle asiasta, mutta en saanut heiltä mitään tietoa asiasta. Lisäksi huoneen ilmastointilaite ei toiminut, ei voinut säätää lämpötilaa. Tämän myös ilmoitin kahteen kertaan, ja henkilökunta sanoi ilmoittavansa asian huollolle. Mutta eivät tienneet mitään, kun kyselin uudestaan. Laite ei toiminut kokl majoitukseni aikana. ”

”Breakfast poor, no free parking”

”Recommend improved breakfast set up and cleaning in dining spaces.”

”So bad soundproofing that we were able to hear our neighbours talking and coughing. Also some dog was barking outside in the morning. Breakfast was average. Location was OK but due to roadwork it took long to get there from the city. The water pressure in the shower was so weak that I couldn't wash my tick hair. Not worth the money. ”

”There are no useful amenities and the ones advertised aren’t really: the bar is a desk that never seems to be open no draft beer etc. the swimming pool was locked up with a comdnation lock that we were not given the code to on arrival and the nearest pub is 30 minutes away over fields however it was a very nice pub to eat & drink. When we arrived there was no one there and the door to the reception was not opened until 16:00 on the dot by the receptionist who was in there all along.”

”Small boutique hotel next to Cambridge city center with nice small rooms. A beautifull interior with arts around, but the young staff need still some more practise. Good breakfast was served in the hotel restaurant. The entry to the restaurant was from outside the hotel.”

”We usually stay here when in Cambridge. I think this was our first visit under new ownership. The place was great as usual. The staff were friendly but clearly stretched too thinly. We waited in the bar for service and eventually went elsewhere. The wait for breakfast to arrive was around 40 mins. It proved difficult even getting clean cutlery. When asked about our stay at checkout, we mentioned the slow service but got no response or enquiry suggesting it was a well recognised problem.”

”I unknowingly booked a handicap accessible room. They could be more clear about this in their room listings.”

”Well presented clean room on the ground floor with excellent facilities. Food and drink excellent. Staff were incredibly helpful with any queries, we felt like one of the family. I have never commented on any other survey before this, so must have have made a very big impression ! Thank you and congratulations to your staff Matt our stay with you was wonderful. Will recommend to friends without hesitation!”

”A very lovely place!”

”Mainio kahvila alakerrassa. Aamiainen ihan perus. Saapumisessa vähän härdelliä. ”