6/10
We stayed for 5 nights, initial check in was great. The staff at the front desk had a good level of English, but was reluctant to speak Japanese when I attempted to practice some basic phrases with them. Hotel has great links to both Osaka metro and the JR shinkansen line, but there's no shops or places of interest around the hotel so it felt quite isolated.
Breakfast was extremely off-putting as my family and young son were watched the entire duration we were in the breakfast room and were then told breakfast was closed and we're hurried out.
The majority of staff had limited English and communicated through a translation app, which was fine but a little more effort either in English or responding to my level of Japanese would have been appreciated.
Victoria
Yöpyi 5 yötä heinäkuussa 2025