Otis Hotellit

”Staff was very nice and helpful, breakfast was good but standard buffet style, so nothing special. Property and rooms were clean and useable with no issues. ”

”Very clean& maintained. Most comfortable bed I've slept in”

”Love the place”

”This is a great choice for folks traveling on a budget. Clean rooms, friendly owners, and nice retro vibe. Will be staying here again on my trips through the Berkshires.”

”Room was clean. Breakfast was fresh and the area was pristine. All staff was pleasant. ”

”The entry to the bed and breakfast was through the owner's residence. The state of the entry probably should have given a clue about the cleanliness of the rooms. The floors in the hallway looked as though they hadn't seen a vacuum in a year. Layers of dust on the furniture in the room, and floors that were not cleaned prior to my arrival. The shared bathroom hadn't been cleaned and the shower curtain was covered in pink mold. An old used facecloth hung inside the shower. I made this reservation...

”This “hotel” had so much potential, which honestly made the experience more disappointing. It’s described as a boutique hotel, but in reality it’s more of a refurbished motel with a separate building for the restaurant, lounge, and “front desk.” While the photos make it look charming and thoughtfully designed, in person it felt worn and had an overpowering scent that seemed intentionally pumped into the space. Check-in and check-out were also odd—I only saw someone once, and no one was around...

”Absolutely phenomenal ”

”Great value”

”Rooms where really clean, staff was great very helpful and generous. Breakfast was good, small selection but a good ones. Tub was nice n hit. Plenty clean towels ”

”Very clean, lacking bathroom and bathroom storage. Good price.”

”I used heat and it worked ”

”Everything is great from the staff to the conditions of the hotel, that’s why every year when I’m going to Devine Mercy I’ll stay there,”

”Room was clean, bed was comfortable, pool was nice, breakfast and coffee were good!”

”Staff very nice. Room not that clean. ”

”Had everything we needed. Very thoughtful touches. ”

”Clean comfortable room. Very nice staff. Close to everything in downtown Pittsfield. This is the only place I stay when I’m in Pittsfield. Very peaceful. Excellent place to relax. ”

”Loved everything!”