Dear Matheno, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk Overland Park

お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

Dear Melissa, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk Overland Park

Dear Celestin, We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk Overland Park

Dear Caitlyn It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk

Dear Albert, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk

Dear Americo, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk

Dear John, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk

Dear Nataly, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk

Dear Corina, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk

Dear James, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk

Dear Corey, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk Overland Park

Dear Anthony, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,

Dear Guest, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk Overland Park

Dear Myra, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk Overland Park

Dear Iris,Thank you for bringing this to our attention. I will be having a meeting with our team to address this, as it doesn’t fit with our standards. Bottom line, we want the guest experience to be stellar and cleanliness should be a given, so we take it very seriously. I truly apologize for your experience and will work hard to make sure this doesn’t happen again. If you’re open to reaching out to me with further details and willing to help us make this right by addressing your concerns personally, please give me a call at the property directly. Sincerely,WaterWalk Overland Park

Dear Shareen, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Our apologies for being oversold on your balcony room type.Sincerely,WaterWalk Overland Park

Dear Kevin, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk Overland Park

Dear Greg, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk Overland Park Team

Dear Dana, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk Overland Park

Dear Ana,Thank you for bringing this to our attention. I will be having a meeting with our team to address this, as it doesn’t fit with our standards. Bottom line, we want the guest experience to be stellar and cleanliness should be a given, so we take it very seriously. I truly apologize for your experience and will work hard to make sure this doesn’t happen again. If you’re open to reaching out to me with further details and willing to help us make this right by addressing your concerns personally, please give me a call at the property directly. Sincerely,WaterWalk Overland Park

Dear Laurie, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk Overland Park

Dear Alp, It’s fantastic to know that we have provided an experience that is up to your standards and that we have earned those five stars. We too like a squeaky clean space, so we get how important that is. Thank you for taking the time to give us some positive feedback and we hope this is just the first of many visits to come. Sincerely,WaterWalk Overland Park

Dear Sherry,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,WaterWalk Overland Park