The one star is for the swimming pool, nice and relaxing with a little bar.
Everything else should be given a zero rating as staff does not have a clue how to run an hotel operations!
Too many litlle things that made the stay not pleasant.
We are a family of four, at check in she couldn't find the booking. I have asked to have a look at her list and my name was there with 2 people under the column adults and 2 people under the column children.
Then we were taken to our bedroom that was in the basement. I believe this should be highlighted at the time of booking.
We had 5 luggages, only 1 small bench to put it on and a small area to hang the clothes. We brought it to their attention two days in a row and they have done nothing about it, they said they should steal it from another bedroom?!you get out of bed and they are in your way! How they could possibly clean the floor?
2nd day we come back from the beach, not enough shsmpoo and soap, we had to go to reception to ask. Same on the 3rd day.
Sink tap was blocked, when showering water was going averywhere and on the 2nd day not even a mat was left to dry! We went to reception and asked for it.
No Place to dry your swimwear or beach towel!
Breakfast, 1st day, no issues.
One expect the same level on the following days but..
Day 2: cappuccino coming out from the machin with water, told her but she has not done snything, not even apologies. No eggs, she said they had a problem...I am wandering what it was to cook boiled eggs,
