3 ulkouima-allasta

Arvostelut: DoubleTree by Hilton Phuket Banthai Resort

4 out of 5
DoubleTree by Hilton Phuket Banthai Resort
94 Thaveewong Rd, Patong, Phuket

Arvostelut

8,4

Erittäin hyvä

Arvosana 10 - Loistava. 442 kautta 1005 arvostelua" "
Arvosana 8 - Hyvä. 372 kautta 1005 arvostelua" "
Arvosana 6 - OK. 112 kautta 1005 arvostelua" "
Arvosana 4 - Huono. 46 kautta 1005 arvostelua" "
Arvosana 2 - Hirveä. 33 kautta 1005 arvostelua" "

8,6/10

Siisteys

8,4/10

Henkilökunta ja palvelu

8,2/10

Palvelut/mukavuudet

8,0/10

Majoituspaikan kunto ja tilat

8,4/10

Ympäristöystävällisyys

Arvostelut

8/10 Hyvä

Marko

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Mukava ja siisti hotelli hyvällä aamupalalla.
Yöpyi 6 yötä helmikuussa 2020
DoubleTree by Hilton Phuket Banthai Resort vastasi 9.3.2020
Thank you for your generous review subsequent to your recent visit to Phuket. We are glad to hear that you enjoyed the breakfast and found the hotel cleanliness to your satisfaction. Thank you for staying with us. We hope that we will be able to welcome you back in the near future.

8/10 Hyvä

Jana

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Erittäin hyvä
Hyvä sijainti ja palvelu, siisti ja viihtyisä allasalue. Deluxe- huone viihtyisä ja siisti.
Yöpyi 2 yötä joulukuussa 2019
DoubleTree by Hilton Phuket Banthai Resort vastasi 7.1.2020
Thank you for staying with us and taking a moment to write a review. We are happy to read that you had enjoyed your holiday with our service and found the room and the pool to your satisfaction. We do hope that we will have the opportunity of being able to welcome you back “home” upon your next visit.

8/10 Hyvä

Ossi

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Tyypillinen Hilton
Hilton - vähän persoonaton tyypillinen siisti hotelli.
Yöpyi 5 yötä marraskuussa 2019
DoubleTree by Hilton Phuket Banthai Resort vastasi 9.12.2019
Thank you very much for taking a moment to share your feedback. We are happy to hear that you enjoyed overall stay experience. We have also note that there are some minor details that need some improvement in order to enhance better guest experience. We hope that we will have the opportunity of being able to welcome you back to our resort upon your next visit.

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 4 yötä maaliskuussa 2019
Banthai Team vastasi 8.4.2019
Thank you very much for taking the time to review our property. It will be a pleasure to have you with us again.

8/10 Hyvä

Pauliina

Huonoa: Siisteys ja huoneen mukavuus
Hotelli menettelee
Hotelli oli kyllä siisti ja hyvällä sijainnilla, mutta huoneessa vilisi pieniä hyönteisiä melko paljon. Maksoimme kalliin hinnan Thaimaan hintatasoon nähden internetistä huoneeseen, joka toimi erittäin huonosti. Isoa plussaa hotellin kolmesta uima-altaasta ja span kuntosalista! Suosittelisin kyllä hotellia, mikäli ei tarvitse kovin luksusta huoneelta ja jos ei tarvitse välttämättä toimivaa internetiä. Henkilökunta ystävällisiä, mutta miinusta kun eivät uskoneet meidän maksaneen ylimääräisen hinnan aamupalasta. Asiaa ei keretty paluuhetkellä enää selvittämään tarkemmin. Siivoojat ystävällisiä ja siivosivat hyvin huoneen.

8/10 Hyvä

Jarmo R.

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
pleasant stay, nice location
Stayed a week in winter 2014. The hotel was a catch - good location, near the beach. Friendly service in all areas of the hotel. Really worth of money.

8/10 Hyvä

Elina

Hyvää: Henkilökunta ja palvelu ja huoneen mukavuus
Fantastic service
This was our second time in Banthai Beach. Fantastic service, very attentive staff, always taking care of your needs and asking how you're doing. The location if perfect, couldn't ask for better. You can choose one of the 3 pools or head to the beach, just few minutes walk from the hotel. Breakfast has a lot of variety and the new specialty is their coffee selection, made on your request.

10/10 Loistava

agagw

Hyvää: Siisteys, henkilökunta ja palvelu ja huoneen mukavuus
Ilotulitukset häiritsivät
Hieno hotelli. Sijainti aivan Patong beachin läheisyydessä. Hotellialue on sinänsä rauhallinen, mutta pimeän aikaan rannalla ammutut ilotulitteet saivat hotellin ikkunat tärisemään. Ilotulituksia ammuttiin säännöllisen epäsäännöllisesti joka yö välillä 18:00-04:00. Varsinkaan ensimmäisenä yönä nukkumisesta ei tule mitään

10/10 Loistava

Ho

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 3 yötä maaliskuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 23.5.2024
Dear Khun Ho,Thank you for taking your valuable time to share your experience. Our team members are highly motivated upon receiving your feedback. We assure to work on the shortcomings you experienced during your stay to ensure a perfect stay on your next visit. We look forward to welcoming you back to our hotel in the not-too-distant future! Warm regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

cristinel

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 9 yötä toukokuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 19.5.2024
Dear Khun cristinel,Thank you for taking your valuable time to share your experience. Our team members are highly motivated upon receiving your feedback. We assure to work on the shortcomings you experienced during your stay to ensure a perfect stay on your next visit. We look forward to welcoming you back to our hotel in the not-too-distant future! Warm regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Mohammed

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great place
Yöpyi 6 yötä toukokuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 16.5.2024
Dear Khun Mohammed,Thank you for recently staying with us and for sharing your stay experience subsequent to your recent visit to DoubleTree by Hilton Phuket Banthai Resort. I am very happy to hear that you have enjoyed your stay and were satisfied with the service and facilities provided. Your positive feedback is much appreciated. It is truly an encouragement for us as we try to achieve even higher standards of service in order to exceed our valuable guests' expectation. We do look forward to welcome you back with a warm welcome cookie again in the near future.Warm regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Martina

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
I would stay here again
Yöpyi 4 yötä toukokuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 16.5.2024
Dear Khun Martina,Thank you for taking your valuable time to share your experience. Our team members are highly motivated upon receiving your feedback. We assure to work on the shortcomings you experienced during your stay to ensure a perfect stay on your next visit. We look forward to welcoming you back to our hotel in the not-too-distant future! Warm regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Manuel Lopez y Edgar

Yöpyi 1 yön toukokuussa 2024

10/10 Loistava

James, Pineville

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Doubletree Hotel Phuket is close to the action on Pating Beach, yet is quiet because it is set back 150 meters from the road. Great Pools
Yöpyi 5 yötä huhtikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 2.5.2024
Dear Khun James,Thank you for your glowing review and we're delighted that you enjoyed our prime location, and appreciated our facilities. Your kind words mean the world to us, and we can't wait to welcome you back for another wonderful stay.Warm regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Elvis

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Excellent hotel. Great location. Awesome staff. No complaints here.
Yöpyi 7 yötä huhtikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 2.5.2024
Dear Khun Elvis,Thank you for recently staying with us and for sharing your stay experience subsequent to your recent visit to DoubleTree by Hilton Phuket Banthai Resort. I am very happy to hear that you have enjoyed your stay and were satisfied with the service and facilities provided. Your positive feedback is much appreciated. It is truly an encouragement for us as we try to achieve even higher standards of service in order to exceed our valuable guests' expectation. We do look forward to welcome you back with a warm welcome cookie again in the near future.Warm regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Laurentiu

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 6 yötä huhtikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 22.4.2024
Dear Khun Laurentiu,Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed your stay. Our team works diligently to provide exceptional service and memorable experiences, and receiving such positive feedback is incredibly rewarding. It encourages us to continue our efforts in maintaining the high standards of hospitality our guests deserve.We look forward to the opportunity of welcoming you back to DoubleTree by Hilton Phuket Banthai Resort in the near future. Warm regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

ERNESTO-TINA

Yöpyi 12 yötä huhtikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 5.5.2024
Dear Khun ERNESTO-TINA,Thank you for taking your valuable time to share your experience. Our team members are highly motivated upon receiving your feedback. We assure to work on the shortcomings you experienced during your stay to ensure a perfect stay on your next visit. We look forward to welcoming you back to our hotel in the not-too-distant future! Warm regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

William

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff here are excellent and professional people. They take pride in serving customers and each interaction I had with the desk was great. They were attentive and there was never a long line
Yöpyi 10 yötä huhtikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 14.4.2024
Dear Khun William,Thank you for recently staying with us and for sharing your stay experience subsequent to your recent visit to DoubleTree by Hilton Phuket Banthai Resort. I am very happy to hear that you have enjoyed your stay and were satisfied with the service and facilities provided. Your positive feedback is much appreciated. It is truly an encouragement for us as we try to achieve even higher standards of service in order to exceed our valuable guests' expectation. We do look forward to welcome you back with a warm welcome cookie again in the near future.Warm regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

omer, weston

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall was good
Yöpyi 4 yötä huhtikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 14.4.2024
Dear Khun omer,We are thrilled to receive your perfect score rating and want to express our sincerest gratitude for choosing to stay with us. Our team works diligently to provide exceptional service and memorable experiences, and receiving such positive feedback is incredibly rewarding. It encourages us to continue our efforts in maintaining the high standards of hospitality our guests deserve.We look forward to the opportunity of welcoming you back to DoubleTree by Hilton Phuket Banthai Resort in the near future. Warm regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Mariko

Matkusti perheen kanssa
お弁当をお願いしてましたが、行き違いでか、準備されてませんでした。翻訳機で受付の方にもご理解頂いていたのに残念です。チェックアウト後の預けていた荷物を取りに来たら、スタッフがなかなか来てくれなかった、21時前で人手が足りなかったかも知れませんがもう少し早く対応して欲しかったです。
Yöpyi 3 yötä huhtikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 5.4.2024
Dear Khun Mariko,Thank you for taking a moment to share your experience. We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we're deeply sorry for the oversight with the lunch box request. Rest assured, we'll reinforce our communication processes to prevent such misunderstandings in the future. Regarding the delay in assisting you with your luggage, we regret any inconvenience caused. We're constantly striving to improve our service levels, and your comments will be used to enhance our guest experience.We look forward to the opportunity of welcoming you back to DoubleTree by Hilton Phuket Banthai Resort in the near future. Warm regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Johnny

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Great facilities, great location and staff. Quality breakfast/dinner and drinks. Great deals at happy hour!
Yöpyi 3 yötä maaliskuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 25.3.2024
Dear Khun Johnny,Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavor to make it the best possible. Our team members are highly motivated upon receiving your feedback.We look forward to the opportunity of welcoming you back to DoubleTree by Hilton Phuket Banthai Resort in the near future. Warm regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

CARMEN DOLORES, TAIPA

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Convenient
Yöpyi 6 yötä maaliskuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 25.3.2024
Dear Khun CARMEN,We would also like to thank you for sharing your feedback with us and we are all very grateful to hear your stay was a pleasant one, it is truly rewarding to read this.We look forward to the opportunity of welcoming you back to DoubleTree by Hilton Phuket Banthai Resort in the near future. Warm regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

LaChelle

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I love how I got a nice warm cookie at check in. It was a nice surprise! The wed foam party bbq was amazing with the dj and the swim-up bar. Food and drink prices were reasonable considering you’re at a 5 star hotel. The only thing I didn’t like is having to put the key in the key holder just for the electrically to come on.It’s definitely a different concept for me personally but of course some may be used to that I'm just not. Overall, I will be a returning guest!
Yöpyi 5 yötä maaliskuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 24.3.2024
Dear Khun LaChelle ,Thank you for your feedback! We're delighted that you enjoyed our warm welcome with a cookie at check-in and had a fantastic time at our foam party BBQ with the DJ and swim-up bar. We're glad to hear that you found our food and drink prices reasonable for a 5-star hotel. We appreciate your input regarding the key holder concept and will consider your feedback for future improvements. We look forward to the opportunity of welcoming you back to DoubleTree by Hilton Phuket Banthai Resort in the near future. Warm regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Karren

Yöpyi 7 yötä maaliskuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 14.4.2024
Dear Khun Karren,We are thrilled to receive your perfect score rating and want to express our sincerest gratitude for choosing to stay with us. While you didn't leave specific comments, your high rating speaks volumes, and we are genuinely delighted to know that we were able to meet and exceed your expectations. Our team works diligently to provide exceptional service and memorable experiences, and receiving such positive feedback is incredibly rewarding. It encourages us to continue our efforts in maintaining the high standards of hospitality our guests deserve.We look forward to the opportunity of welcoming you back to DoubleTree by Hilton Phuket Banthai Resort in the near future. Warm regards,DoubleTree by Hilton Phuket Banthai Resort

6/10 OK

Thepharack

Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
Main lobby is very hot and not much circulation. Also elevator was very hot and uncomfortable. Room maintenance was average. Location was great to the beach and shopping.
Yöpyi 3 yötä maaliskuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 14.3.2024
Dear Khun Thepharack,First and foremost, we would like to thank you for taking the time to share your feedback with us. We do hope that you had a pleasant trip and reached home safely.We are sorry to hear that you were not completely satisfied with your recent stay, regarding the inconvenience from the elevator and the main lobby were uncomfortable and the room maintenance was average.On a positive note, we are delighted to hear that the location of the hotel is one of the great point as well as the cleanliness, team member services and hotel amenities.Once again, I appreciate you bringing this concern to our attention, and I apologise for any inconvenience it may have caused. If you have any further questions or concerns, please do not hesitate to reach out to me directly.Best Regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Serge

Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Yöpyi 8 yötä maaliskuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 14.3.2024
Dear Khun Serge,We are thrilled to receive your perfect score rating and want to express our sincerest gratitude for choosing to stay with us. While you didn't leave specific comments, your high rating speaks volumes, and we are genuinely delighted to know that we were able to meet and exceed your expectations.Our team works diligently to provide exceptional service and memorable experiences, and receiving such positive feedback is incredibly rewarding. It encourages us to continue our efforts in maintaining the high standards of hospitality our guests deserve.Should you wish to share more about what made your stay so special, we would love to hear from you. Feedback from our guests is invaluable as it helps us to continue improving and delivering the best possible service.We look forward to the opportunity of welcoming you back to DoubleTree by Hilton Phuket Banthai Resort in the near future. Please do not hesitate to contact us directly for any assistance with your next booking or to ensure your preferences are noted for an even more personalized experience.Thank you once again for your wonderful rating and for being a valued guest.Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Shetal, Clifton

Yöpyi 3 yötä maaliskuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 25.3.2024
Dear Khun Shetal,Thank you for taking a moment to share your experience. Our team works diligently to provide exceptional service and memorable experiences, and receiving such positive feedback is incredibly rewarding. It encourages us to continue our efforts in maintaining the high standards of hospitality our guests deserve.We look forward to the opportunity of welcoming you back to DoubleTree by Hilton Phuket Banthai Resort in the near future. Warm regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Shannon

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
The staff here were top notch! Unfortunately my fiancé and I got food poisoning from another city and got sick shortly upon check in - we were really sick in our room for 2 days straight however they brought us more water and electrolytes anytime I asked. They checked on us the next morning to see how we were - really appreciate that. Upon feeling better, we went and tried a restaurant on the property - really nice and really appreciate that the hotel is sooo close to so many things. Bangla road is minutes from the hotel and patong beach is right across the street. The only thing to be aware of is that tourists shoot fireworks off the beach at night so the odd time you'll hear the sound from your room. Was a bit annoying but not the hotel's fault. Overall highly recommend this place!!
Yöpyi 3 yötä helmikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 7.3.2024
Dear Khun Shannon,Thank you very much for taking the time to share your experience with us. While we are thrilled to hear about the high level of service you received from our staff, we are truly sorry to learn about the unfortunate incident that affected your stay. Your health and well-being are of the utmost importance to us.We are relieved to know that our team was able to provide some comfort during such a difficult time by checking in on your well-being. Our staff strives to go above and beyond for our guests, and it is heartening to hear that their efforts made a positive impact on your experience despite the circumstances.We are also delighted to hear that once you were feeling better, you had the opportunity to enjoy one of our on-site restaurants and the convenience of our location. We hope that this positive experience, along with the care shown by our team, has left you with some fond memories of your time with us.Thank you again for choosing to stay with us, and for your kind words about our staff. We wish you both good health and look forward to serving you again in the future.Best Regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Siv

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
.
Yöpyi 11 yötä helmikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 3.3.2024
Dear Khun Siv,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future! Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Michael

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Fantastic
This hotel was excellent - the room and amenities like the pool were well presented and always clean. Breakfast buffet was very good - a couple of areas to improve in though - no hasbrowns in the whole stay and food ran out at times like cheese and bacon and took long time to refill even though we were in their early (7.30am). One host on breakfast never welcomes us as well - she just asked for our room number - but all other staff were amazing which should be noted. Would highly recommend staying here.
Yöpyi 5 yötä helmikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 3.3.2024
Dear Khun Michael,Thank you for taking your valuable time to share your experience. Our team members are highly motivated upon receiving your feedback. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We assure to work on the shortcomings you experienced during your stay to ensure a perfect stay on your next visit. We look forward to welcoming you back to our hotel in the not-too-distant future!Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Caroline

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Enjoyed the beautiful environment, staff very friendly and helpful- in a great location to stay in Patong -
Yöpyi 8 yötä helmikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 11.2.2024
Dear Khun Caroline,Thank you for recently staying with us and for sharing your stay experience subsequent to your recent visit to DoubleTree by Hilton Phuket Banthai Resort. I am very happy to hear that you have enjoyed your stay and were satisfied with the service and facilities provided. Your positive feedback is much appreciated. It is truly an encouragement for us as we try to achieve even higher standards of service in order to exceed our valuable guests' expectation. We do look forward to welcome you back with a warm welcome cookie again in the near future.Best Regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

damien

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Bons standards pour occidentaux
Très bon séjour. Bien placé. Personnel agréable. Piscines tres biens. Nous avions une chambre qui n´était pas récente mais quand même très correcte, agréable et relativement spacieuse. Bref je recommande
Yöpyi 3 yötä helmikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 15.2.2024
Dear Khun damien,Thank you for taking your valuable time to share your experience. Our team members are highly motivated upon receiving your feedback. We assure to work on the shortcomings you experienced during your stay to ensure a perfect stay on your next visit. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Jan

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 2 yötä helmikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 11.2.2024
Dear Khun Jan,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Abraham

Matkusti ryhmän kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
One of the best hotel on pa tong beach
It was part of 12 days trip to Phuket .this double tree by Hilton right on the beach and very convenient walking distance to every where , highly recommended
Yöpyi 1 yön helmikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 11.2.2024
Dear Khun Abraham,Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavor to make it the best possible. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Harry

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Really great hotel and welcoming staff, the pool was so relaxing and the pool bar was really nice as well. Very easy walk to main road and dining options everywhere.
Yöpyi 7 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 11.2.2024
Dear Khun Harry,Thank you for taking your valuable time to share your experience. I was delighted to learn that you had such a positive experience at our hotel recently and must thank you for sharing your feedback with myself and the team! We hope to see you return to stay with us again soon!Best Regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Tarkistettu asiakas

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Yöpyi 6 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 4.2.2024
Dear Khun Anonymous,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future! Best Regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

ERIE

Yöpyi 2 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 21.3.2024
Dear Khun ERIE,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future! Best Regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

cassandra

Yöpyi 3 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 1.2.2024
Dear Khun cassandra,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future! Best Regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Øyvind

Hyvää: Siisteys, henkilökunta ja palvelu, majoituspaikan kunto ja tilat ja huoneen mukavuus
Flott beliggenhet
Rent og flotte senger
Yöpyi 4 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 1.2.2024
Dear Khun Øyvind,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future! Best Regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Freddy

Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super bel emplacement, proche de tout à pieds, mais dans une rue un peu calme! Bel chambre, très bon petit déjeuner! Bel hôtel dans l’ensemble!
Yöpyi 4 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 27.1.2024
Dear Khun Freddy,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future! We hope to see you return again soon!Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Rita

Yöpyi 4 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 21.3.2024
Dear Khun Rita,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future! Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Natalia

Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
It was an amazing experience. Very friendly working staff, very good location and service. Would love to go back again😍
Yöpyi 12 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 25.1.2024
Dear Khun Natalia,We would also like to thank you for sharing your feedback with us and we are all very grateful to hear your stay was a pleasant one, it is truly rewarding to read this.We do hope to have another opportunity to welcome you back as a valued guest, if there is anything we could be of further assistance on, please do not hesitate to contact us.Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Lilly-Rose Maria

Matkusti ryhmän kanssa, Matkusti perheen kanssa, Matkusti pienten lasten kanssa, Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
I absolutely loved this resort! Staff were incredibly kind and went above and beyond for us, especially Timmy at the bar. The resort was so beautiful and so clean. The breakfast included was incredible, so many options and so fresh, couldn’t fault a thing! Overall absolutely beautiful resort, perfect location and incredible in every way, you definitely will not be disappointed!!
Yöpyi 6 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 25.1.2024
Dear Khun Lilly-Rose Maria,Thank you for taking your valuable time to share your experience. Our team member Khun Timmy is highly motivated upon receiving your feedback. We assure to work on the shortcomings you experienced during your stay to ensure a perfect stay on your next visit.We hope to see you return again soon!Best Regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Altan

Hyvää: Henkilökunta ja palvelu
Yöpyi 3 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 25.1.2024
Dear Khun Altan,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future! We hope to see you return again soon!Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Johan

Yöpyi 2 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 22.1.2024
Dear Khun Johan,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future! We hope to see you return again soon!Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Caterina

Matkusti ryhmän kanssa, Matkusti perheen kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Yöpyi 10 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 15.1.2024
Dear Khun Caterina,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future! We hope to see you return again soon!Best Regards,DoubleTree by Hilton Phuket Banthai Resort

4/10 Huono

Rujira

Hyvää: Siisteys ja huoneen mukavuus
Huonoa: Henkilökunta ja palvelu
ผิดหวังอย่างมากกับการบริการ
มาพักที่นี้ครั้งที่2 สถานะ gold member แต่การบริการ เสียดายเงิน จองผ่าน hotels.com 4 คืน เกือบ 3.5k ฿ check in ได้ cookie 1 ชิ้น 😳 บินมาเหนื่อย นั่งรถมานาน อากาศร้อนๆ แทนที่จะได้น้ำอะไรก็ได้เย็นๆสักแก้ว ผ้าเย็นสักผืน เหมือนโรงแรม อื่นๆเขาทำกัน 🤔 พนักงานที่ไม่พูดภาษาไทยค่อนข้างเยอะ ห้องอาหารเจอแขกอินเดียซกมกไร้มารยาท เด็กร้องโวยวาย กางเกงในไม่ใส่ นอนแหกตูด แหก…ให้แขกท่านอื่นดูตอนกินข้าวเช้า เศษอาหารเต็มใต้ะพนักงานไม่ทำอะไรเลย ปล่อยเฉย😬จานไม่เก็บกองล้นโต๊ะ จานถ้วยก็ไม่ค่อยสะอาด มีเส้นผม คราบอาหารติด อาหารเช้าก็เหมือนโรงแรม 4 ดาวทั่วไป แย่คือ มีแต่ไก่ อยู่4คืน ไม่มีแม้แต่กุ้งหรือเนื้อให้กินเลย แย่สุดเจอครอบครัวอินเดียเจ้าเดิมที่ห้องอาหารตอนเช้า เจอตอนเย็นที่ร้านอาหารหน้าโรงแรม the port ปล่อยลูกแหกปากร้อง เข็นรถเด็กชนเก้าอี้ที่เรานั่ง 2ครั้ง พนักงานเฉย ขยับให้2รอบจนขยับไม่ได้ ทั้งที่เก้าอี้โต๊ะฝ่ายโน้นขวางเอง รอบที่3 เข็นจะผ่านให้ได้ เลยต้องยอมลุก แล้วตะคอกกลับไป…มีมองหน้ากวนๆ เหตุการณ์ทั้งหมด แขกทุกคนในร้านเห็นการกระทำครอบครัวอินเดียเหล่านี้ แต่พนักงานไม่จัดการใดๆ รู้สึกโมโหแย่มาก เราขอย้ายโต๊ะ เราคอมเพลน พนักงานบอกขอโทษแทน แล้วบอกว่า คงเป็นวัฒนธรรมของพวกเขา เรางง นี่หรือคือการจัดการของ Hilton สั่งอาหารไปก็เอามาเสริฟผิด แทนที่แก้ กลับบอกว่าอันนี้ก็อร่อยนะ เลยต้องทนกินที่ไม่ได้สั่ง พึ่งเคยเจอ Hilton แย่ๆที่นี่ เอาใจลูกค้าอินเดียที่มาแค่ช่วงฟรีวีซ่า แต่ลูกค้าที่เขาใช้บริการ Hilton ประจำ กลับถูกละเลย😏 check out ก็ไม่ok บิลร้านอาหารก็ไม่มีให้ บอกรับทางเมลล์ ไม่รู้เมลล์ไปไหนไม่ได้รับ บอก เดินทางปลอดภัย สักคำ ก็ไม่ มี ห้องน้ำ อาบทีแฉะมาก ข้อดีคือ เตียงนุ่มนอนสบาย นอกนั้นเละเทะมาก
Yöpyi 4 yötä tammikuussa 2024
DoubleTree by Hilton Phuket Banthai Resort vastasi 12.1.2024
Dear Khun Rujira,Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Best Regards,DoubleTree by Hilton Phuket Banthai Resort

6/10 OK

Yuko

Matkusti perheen kanssa
Huonoa: Palvelut/mukavuudet
Yöpyi 3 yötä joulukuussa 2023
DoubleTree by Hilton Phuket Banthai Resort vastasi 12.1.2024
Dear Khun Yuko,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future! Best Regards,DoubleTree by Hilton Phuket Banthai Resort

10/10 Loistava

Selina

Hyvää: Henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Super Personal!
Yöpyi 15 yötä joulukuussa 2023
DoubleTree by Hilton Phuket Banthai Resort vastasi 12.1.2024
Dear Khun Selina,Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not-too-distant future! Best Regards,DoubleTree by Hilton Phuket Banthai Resort

8/10 Hyvä

Jake

Matkusti kumppanin kanssa
Hyvää: Siisteys, henkilökunta ja palvelu, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Hotel was cool, its older now so go for the premium rooms as the deluxe are very dated. The hotel gets alot of loud fireworks all night so it can be pretty annoying after a while . the stuff are really nice and its a great spot if you want to be in the center of patong
Yöpyi 7 yötä joulukuussa 2023
DoubleTree by Hilton Phuket Banthai Resort vastasi 12.1.2024
Dear Khun Jake,Thank you for taking your valuable time to share your experience. Our team members are highly motivated upon receiving your feedback. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. We assure to work on the shortcomings you experienced during your stay to ensure a perfect stay on your next visit. We look forward to welcoming you back to our hotel in the not-too-distant future!We hope to see you return again soon!Best Regards,DoubleTree by Hilton Phuket Banthai Resort