Hotellit uima-altaalla - Pearland, Houston

”The bathroom needs better lighting. Also the a/c did not keep the room cool.”

”The room was very nice. Bathroom clean. However, when laying in the bed the light coming from the window shows cobwebs and dirt for about a foot of wall by the ceiling. We requested towels at the desk. Nine were delivered. We found a maid and snagged some. The cleaning staff said they would bring us a bottle of water, but never did. I haven’t even mentioned the situation with a faulty elevator.”

”The entire experience was great. I would highly recommend this property to others.”

”Wonderful service always! Thanks”

”This is one of my favorite hotels. I stay here every time I have business near Houston. Staff is great and my stays are always pleasant.”

”Housekeeping is a bit of a nightmare. They promise refresh every two days. Didn't happen. Even after making a verbal request at the front desk. No housekeeping. The manager got involved and solved the problem immediately. Kirk, is actually a pretty good manager, and has a lovely front desk staff. In an outdoor mall that's full of shopping and restaurants, but be advised, the whole thing pretty much shuts down at 9. Only a few restaurants remain open, and the hotel breakfast is very weak....

”For a new hotel, the room we stayed in was spacious; however, it looked sloppy and run down. Didn't really look or feel new. There were pen marks on the furniture and what looked like marker in the bathroom in the shower. The wallpaper in the bathroom was sloppily done and peeling. A man who worked the front desk was incredibly rude and didn't know what he was doing. I called to ask about some suspicious charges on my card and he hung up the phone in my face because he couldn't explain it....